Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.73

4.7 Rating 335 Reviews

93 %

of reviewers recommend Boxxco

4.7

Based on 335 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Boxxco 5 star review on 9th December 2024

Helen Evans

Boxxco 5 star review on 21st November 2024

Anthony Holbrook

Boxxco 5 star review on 21st October 2024

David Leslie Godfrey

Robert Pearson

192

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i have bought lots of cases from them and allways been happy with my purchases.”

Helpful Report

Posted 20 hours ago

“I recently purchased my 4th display case from boxxco and as always the quality is amazing”

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Posted 1 day ago

“Fantastic service and quality. Finishes the home alone house perfectly.”

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Posted 3 days ago

Dear Sarah, Thank you for your fantastic 5-star review of Boxxco! We're thrilled to hear that our service and quality have perfectly complemented your home alone house. It's wonderful to know you're satisfied with your experience. Your kind words truly motivate us to continue providing the best for our customers. We hope to see you back for more exciting projects in the future! Best wishes, The Boxxco Team

Posted 3 days ago

“These are a must! Seems like a lot of money for bits of plastic but they're manufactured so well, it's so worth it. Bonus that they're tailored to specific sets as well. The added sticker is great for remembering the build and also the set number!”

Helpful Report

Posted 4 days ago

Dear Alex, Thank you so much for your amazing 5-star review of Boxxco! We're delighted to hear that you find our products to be worth the investment. It’s fantastic to know that the quality of our items and the thoughtful extras, like the tailored stickers, are making your building experience even better. Your kind words inspire us to continue striving for excellence. We can't wait to see you back for your next adventure! Best wishes, The Boxxco Team

Posted 3 days ago

“Amazing case for Harry Potter Owl. Would order again.”

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Posted 4 days ago

Dear Hayley, Thank you for your wonderful 5-star review of Boxxco! We're so glad to hear that you love the case for your Harry Potter Owl. Your satisfaction truly motivates us to keep doing what we do best. We can't wait to welcome you back for your next order! Best wishes, The Boxxco Team

Posted 3 days ago

“In the words of my daughter “epic””

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Posted 5 days ago

Dear Helen, Thank you for your fantastic 5-star review of Boxxco! We're beyond thrilled to hear that your daughter thinks our product is "epic." It's always rewarding to know our items are creating memorable experiences. Your kind words encourage us to keep delivering the best quality possible. We can't wait to see you both back for your next adventure! Best wishes, The Boxxco Team

Posted 3 days ago

“Excellent quality product and very easy to assemble.”

Helpful Report

Posted 6 days ago

Dear Peter, Thank you for your fantastic 5-star review of Boxxco! We’re thrilled to hear that you found our product to be of excellent quality and easy to assemble. Your satisfaction is incredibly important to us, and it’s wonderful to know we met your expectations. We hope you enjoy your purchase and look forward to your next visit! Best wishes, The Boxxco Team

Posted 3 days ago

“Although it isn't built yet(Saturn v display case,Christmas present from my Wife).This display case came exceptionally well packed,looks brilliant quality and can't wait to complete both the Lego Saturn v and show it off in the display case.Thanks for the excellent service.”

Helpful Report

Posted 6 days ago

Dear Graham, Thank you for your fantastic 5-star review of Boxxco! We're delighted to hear that your display case arrived in such great condition and that you're excited to show off your completed Lego Saturn V. It brings us immense joy to know that you appreciate the quality and care we put into our packaging. We look forward to seeing your finished masterpiece displayed beautifully! If you need anything at all, don’t hesitate to reach out. Best wishes, The Boxxco Team

Posted 3 days ago

“Home alone kit nice a well packaged but was a bit disappointed the back drop scene had a scratch in it”

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Posted 1 week ago

Hi, Thank you for leaving a review of our product. We do not expect to see damages at the time of arrival. Please contact my customer service team at support@boxxco.co.uk Kind Regards Nico

Posted 3 days ago

“Had a problem with my order on arrival. Took photos of the problems and received a response over 24 hours later. Unfortunately they package there items not the best, which in turn arrives in damaged boxes. Unfortunately I will not use Boxxco again. I feel they are over priced for what you get just because the cases are used for LEGO pieces.”

Helpful Report

Posted 1 week ago

Hi Bethany, Thank you for taking the time to share your feedback. I’m truly sorry to hear about the issues you faced with your order and the packaging. We aim to deliver quality products in perfect condition, and it's disappointing to see we fell short in this instance. Your comments regarding our pricing and packaging will be taken into serious consideration as we strive to improve. If you’d like to discuss this further, please reach out to our customer service at support@boxxco.co.uk. Thank you for your understanding. Best regards, The Boxxco Team

Posted 3 days ago

“Having large Lego sets that needed protecting from dust, I decided to invest in these desplay cases. They are very well made and quite straightforward to assemble ( though instructions could be clearer for the larger desplay cases, as some have an extra hole at the top). I would thoroughly recommend them to keep Lego or other items safe for display.”

Helpful Report

Posted 1 week ago

Dear Stephen, Thank you for your excellent 5-star review of Boxxco! We're thrilled to hear that our display cases are providing the protection your large Lego sets need. It's wonderful to know that you found them well-made and easy to assemble, despite the note about clearer instructions. Your recommendation means a lot to us and truly motivates our team to continually improve. We look forward to serving you again in the future! Best wishes, The Boxxco Team

Posted 3 days ago

“I searched high and low looking for a cheaper option then these guys, I so glad I never found one !!! If you're thinking what I thought "How much for just a bit of plastic" STOP AND BUY. The build quality is amazing and so is the service. I have another 2 sat in my basket for when I've built my next sets.”

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Posted 1 week ago

Dear Dominic, Thank you for your incredible 5-star review of Boxxco! We're absolutely thrilled to hear that you found exactly what you were looking for with us. It’s great to know that our build quality and service impressed you so much! We can’t wait for you to enjoy your next sets with our products. Your enthusiasm and support mean the world to us! Best wishes, The Boxxco Team

Posted 1 week ago

“Quick response and delivery.”

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Posted 1 week ago

Dear Duncan, Thank you for your fantastic 5-star review of Boxxco! We're thrilled to hear that our quick response and delivery met your expectations. Your satisfaction means a lot to us, and we're committed to providing an outstanding experience. We appreciate your support and look forward to serving you again in the future! Best wishes, The Boxxco Team

Posted 1 week ago

“These are the best Display Cases on the market !!!!”

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Posted 2 weeks ago

Dear David, Thank you for your fantastic 5-star review of Boxxco! We're thrilled to hear that you consider our Display Cases to be the best on the market. Your support and enthusiasm inspire us to keep delivering top-quality products. We appreciate your feedback and can’t wait to serve you again in the future! Best wishes, The Boxxco Team

Posted 1 week ago

“Great products and very fast delivery! Cheaper and faster than competitors, would definitely buy from Boxxco again.”

Helpful Report

Posted 2 weeks ago

Dear Customer, Thank you for your amazing 5-star review of Boxxco! We're so glad to hear you found our products to be both cheaper and faster than the competition. It's wonderful to know that our commitment to quality and speedy delivery has made your shopping experience a great one! We truly appreciate your support and look forward to serving you again in the future! Best wishes, The Boxxco Team

Posted 1 week ago

“Speedy delivery of a great product. I have built cases from lots of different companies. Some of the panels are too tight, thinking you might break them before they go together, and some are too loose, meaning they fall apart when moving or cleaning. Not Boxxco, a perfect balance of fit and security. I ordered a printed background and base plates. These were beautifully designed, clear, and really enhanced the display.”

Helpful Report

Posted 3 weeks ago

Dear Ross, Thank you for your wonderful 5-star review of Boxxco! We're delighted to hear that you found our products to be a perfect fit for your needs. It's fantastic to know that our balance of fit and security made your building experience enjoyable! We're glad you loved the printed background and base plates, as we take great pride in their design and quality. Your feedback encourages us to continue our commitment to excellence. Thanks again for your support, and we look forward to serving you in the future! Best wishes, The Boxxco Team

Posted 1 week ago

“Absolutely brilliant quality box and displays the set brilliantly”

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Posted 3 weeks ago

Dear Anthony, Thank you for your amazing 5-star review of Boxxco! We're delighted to hear that you find our cases to be of absolutely brilliant quality and that they showcase your set beautifully. Your kind words motivate us to continue delivering top-notch products. We truly appreciate your feedback and look forward to serving you again soon! Best wishes, The Boxxco Team

Posted 3 weeks ago

“Ordered 3 cases, 1 was damaged , notified customer service and the sent a replacement right away. Excellent product.. Would buy again.”

Helpful Report

Posted 3 weeks ago

Dear Joseph, Thank you for your excellent 5-star review of Boxxco! We're so glad to hear that you were pleased with our product and that our customer service team was able to promptly assist you with the issue. Your satisfaction is our top priority, and we appreciate your kind words! We look forward to serving you again soon! Best wishes, The Boxxco Team

Posted 3 weeks ago

“Please with the Boxxco display case great product and good delivery and quality. Only negative is the front piece which does come in a protective cover has a very small scratch on it so slightly disappointing but I'm overall pleased.”

Helpful Report

Posted 3 weeks ago

Dear David, Thank you for your 3-star review of Boxxco! We sincerely apologize for the small scratch on the front piece; it’s always disappointing when products don't arrive in perfect condition. Your feedback is valuable and will help us ensure better quality control moving forward. Please contact me at support@boxxco.co.uk so we can discuss further. We're grateful for your support and look forward to serving you again in the future! Best wishes, The Boxxco Team

Posted 3 weeks ago

“Order took 22 days to arrive which was 8 days over the date on the website stated I’d have received it. Then when it arrived my order was incorrect and not waiting for it to be corrected. The cases are good quality but my experience so far has been poor.”

Helpful Report

Posted 4 weeks ago

Hi Adam, I'm ever so sorry to see that there was an issue with your order. This is not the customer experience we are looking for. I can see my team did create a speedy replacement I hope you are satisfied with the items now received. Kind Regards Boxxco

Posted 1 week ago

Boxxco is rated 4.7 based on 335 reviews