Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.78

4.8 Rating 1,196 Reviews

95 %

of reviewers recommend Boxxco

4.8

Based on 1,196 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

Write Your review

Tell us how Boxxco made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Boxxco 5 star review on 30th August 2026

474

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't received my cases so I can't say anything tet”

Helpful Report

Posted 4 months ago

Hi Darren, Thanks for the review. We’re sorry you haven’t received your cases yet. Looking at your orders, they are in transit. Kind regards, Team Boxxco

Posted 2 months ago

“Excellent quality design and materials, these products really enhance models at an affordable price, especially for bespoke sizes.”

Helpful Report

Posted 4 months ago

Hi Garry, Thank you for the 5-star review! We’re thrilled you’re happy with the quality design and materials, and that our products meet your needs for bespoke sizes at an affordable price. If you need any custom sizes or further assistance, we’re here to help. Kind regards, Team Boxxco

Posted 4 months ago

“Delighted with my purchase”

Helpful Report

Posted 4 months ago

Hi Andrew, Thank you for the 5-star review! We’re delighted you’re happy with your Boxxco purchase. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 4 months ago

“Delivery was just under 4 weeks, but the display cabinet for the hogwarts castle is perfect, Daughter is very happy with it”

Helpful Report

Posted 4 months ago

Hi Sharon, Thank you for the 4/5 review! We’re glad the display cabinet for the Hogwarts castle is perfect and that your daughter is happy with it. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 4 months ago

“I have purchased 10no cases so from you and they are the same high quality”

Helpful Report

Posted 4 months ago

Hi Richard, Thank you for the 5-star review! We’re delighted to hear you’re happy with the 10 cases and the high quality. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 4 months ago

“Item arrived as described, only 4 star because the delivery was a delayed (they say due to spike in order volumes) but I was informed of the status - overall still good experience”

Helpful Report

Posted 4 months ago

Hi Henry, Thank you for the 4-star review! We’re glad the item arrived as described. Apologies for the delivery delay, and we’re glad you were informed of the status. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 4 months ago

“Ordering really easy to do, keep you updated on your order delivery, easy to put together a stops your piece from getting dusty & protected from little hands and fur babies”

Helpful Report

Posted 4 months ago

Hi Carol, Thank you for the 5-star review! We’re glad to hear ordering was easy and you felt updated throughout, and that the product keeps things dust-free and protected. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 4 months ago

“Bought a display boxes from this company for the first time and I will definitely buy from them again. The display boxes is excellent quality and everything lined up perfectly when assembling it.”

Helpful Report

Posted 4 months ago

Hi Karen, Thank you for the 5-star review! We’re thrilled to hear the display boxes are of excellent quality and that assembly went smoothly. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 4 months ago

“Very good experience, with simple assembly and a seemingly quality product at a good price. It would be nice to get slightly more detailed instructions, even though generic.”

Helpful Report

Posted 4 months ago

Hi Ellis, Thank you for the positive 4-star review! We’re glad the experience was good, assembly was simple, and you’re happy with the quality and price. We understand you’d welcome a bit more detailed instructions, and we’ll take that on board to help improve. We’d be happy to help with any future orders. Kind regards, Team Boxxco

Posted 4 months ago

“Great service reasonable prices.”

Helpful Report

Posted 4 months ago

Hi Christopher, Thank you for the positive 5-star review! We’re glad you experienced great service. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 4 months ago

“Although I waited a few days over the 2 weeks quoted when I put in my order, my order arrived extremely well packaged in about 10 metres of bubble wrap and a double thickness sturdy cardboard box taped with fibre reinforced tape to close it, and plenty of "FRAGILE"stickers on every side. The perspex seems very well cut, and the fittings are excellent quality. The print looks very clear, and I am looking forward to showing off my Lego models in more of Boxxco's display cabinets. Thanks for excellent service Boxxco. Kindest regards, Dave W”

Helpful Report

Posted 4 months ago

Hi David, Thank you for the 5-star review! We’re thrilled to hear the packaging and quality of the perspex and fittings met your expectations, and we’re glad you’re happy with how the print turned out. We appreciate your patience with the slight delay and your kind words about Boxxco. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 4 months ago

“great product that protects my lego builds”

Helpful Report

Posted 4 months ago

Hi Kathryn, Thank you for the 5-star review! We’re glad the product is doing a great job protecting your LEGO builds. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 4 months ago

“The product was the best I’ve used so far really sturdy and easy to put together , the delivery time recently isn’t what I was expected or originally informed. I need another ten and am tempted to go else where because of this but overall I’m really pleased with the product.”

Helpful Report

Posted 4 months ago

Hi Matthew, Thank you for your review and for your kind comments about our product. We’re really pleased to hear it’s the best you’ve used and that you found it sturdy and easy to assemble. We’re sorry that your most recent order did not meet the expected timeframe. While your first order was dispatched ahead of our standard 1–2 week lead time, your latest order has experienced a slight delay due to an issue receiving fixings from our overseas supplier. We have communicated this to customers and updated our delivery times on the website to remain as transparent as possible. We completely understand how important reliable delivery is, especially when you need additional items, and we appreciate your patience. We’re proud to continue offering high-quality products alongside some of the fastest manufacturing times in the industry, and we’d love the opportunity to fulfil your next order. If there’s anything we can do to assist further, please don’t hesitate to get in touch. Many thanks, The Boxxco Team

Posted 4 months ago

“High quality product and easy to put together. Slight delay in delivery but was kept up to date throughout and once dispatched was delivered promptly. Would definitely purchase more cases again.”

Helpful Report

Posted 4 months ago

Hi Robert, Thank you for the 5-star review! We’re thrilled you’re happy with the high quality and easy assembly, and that the delivery updates helped. Sorry about the slight delay, but glad it arrived promptly once dispatched. We’d love to serve you again for more cases. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 4 months ago

“Unlike the competitors, Boxxco ships a high quality product. Love it and cannot wait to display my Lego set in the display case on my shelf.”

Helpful Report

Posted 4 months ago

Hi Brian, Thank you for the 5-star review! We’re delighted to hear you’re happy with the high quality and that you’re excited to display your Lego set. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 4 months ago

“Ordered the Millennium falcon box (the big one) Had some issues with broken corners, after contacting Boxxco they were amazing re-placed broken ones now I have this awesome display piece, 👏🏼 😀 Excellent service and product”

Helpful Report

Posted 4 months ago

Hi Neil, Thank you for the 5-star review! We’re really glad to hear that the Millennium Falcon box is now a great display piece and that we could replace the broken corners for you. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 4 months ago

“Great quality, well made and looks fantastic”

Helpful Report

Posted 4 months ago

Hi Michael, Thank you for the 5-star review! We’re thrilled you’re happy with the great quality, craftsmanship, and appearance. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 4 months ago

“Very well made boxes. Easy to build and make my Lego look superb as well as dust free!”

Helpful Report

Posted 4 months ago

Hi Anthony, Thank you for the 5-star review! We’re thrilled to hear the boxes are well made, easy to assemble, and help keep your LEGO dust-free and looking superb. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 4 months ago

“Definitely the best Lego display cases available on the market…. By far! Excellent customer service to match.”

Helpful Report

Posted 4 months ago

Hi James, Thank you for the 5-star review! We’re thrilled you consider our display cases the best on the market and that our customer service met your expectations. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 4 months ago

“Quality of the goods delivered very impressive. Case were wrapped very well and secured so no damage in transit. Only frustrating thing was delivery time as lack of updated up till the last minute. However I since discovered shipment was from USA which is fine however it would be good to set long delivery time frame. However I would look to order future requirements from the company”

Helpful Report

Posted 4 months ago

Hi Ben, Thank you for the positive 4-star review! We’re glad the quality and packaging met your expectations. We understand the delivery timeframe can be frustrating; items are shipped from the UK, and we’ll take your feedback on setting clearer time frames on board to improve future updates. We’d be happy to help with any future orders. Kind regards, Team Boxxco

Posted 4 months ago

Boxxco is rated 4.8 based on 1,196 reviews