Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.78

4.8 Rating 1,002 Reviews

95 %

of reviewers recommend Boxxco

4.8

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Neil Roberts

James Handyside

Phil Kitson

Martin Richard

423

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 is for the lady being polite on the phone. Sadly I ordered 2 boxes and one has been delivered by a reputible company dpd sadly the other one suddenly you have no record of my address and just so happens I ordered them in september and you sent that one by Evri courier who has one of the worst reputations. So no im not happy as i still have not had any feednack as to where it is. Or if in fact it will be here for xmas.”

Helpful Report

Posted 3 months ago

Dear Jackie, We’re really sorry to hear about the mix-ups with your two boxes and the lack of response. That’s not the experience we want you to have. Unfortunately, delays with specfic couriers can happen due to locations and especially at the time of year. Thank you for your patience while we sort this out. Kind regards, Team Boxxco

Posted 2 months ago

“Good quality easy to assemble. Too quite a few days to arrive”

Helpful Report

Posted 3 months ago

Dear Martyn, Thank you so much for the fantastic 5-star review! We’re glad you’re happy with the quality and ease of assembly. We’re sorry the delivery took longer than expected. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Have ordered previously and found the service and quality of the cases to be very good,I had custom cases made the only down side was that not enough of the connectors were provided and had to contact to get some sent which was done quickly,but I have now had the same issue again so think whoever packs the cases needs to check the number of connectors required!!luckily you sent extra in the first request so I can sort it!”

Helpful Report

Posted 4 months ago

Dear Chris, Thank you for the 5-star review and for flagging the connector issue. We’re glad you’re happy with the overall service and customization, and we’ll take your note on packing counts into account to prevent this happening again. If you need any connectors or further assistance, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“I recently brought a display case from Boxxco which unfortunately had been damaged in transit. I contacted support with photos of damaged panels. I had a reply within the hour saying how sorry they were and would review My case. I had a phone call to say that the damaged panels would be replaced Can’t fault this service absolutely first class. The case is amazing with the printed rear panel, really enhances the model Would highly recommend Boxxco, Great service and product.”

Helpful Report

Posted 4 months ago

Dear Mark, Thank you for the fantastic 5-star review! We’re delighted our team could resolve the issue quickly and that you’re happy with the display case. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Really awesome quality cases. I have 10 of these. The printed backgrounds just finish it off. Great communication too.”

Helpful Report

Posted 4 months ago

Dear Paul, Thank you so much for the fantastic 5-star review! We’re thrilled you love the cases, that the printed backgrounds finish them off, and that our communication was great. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“The display cabinet I ordered for my Lego arrived on time. As soon as I finish the Lego I will build the cabinet. It is very well wrapped . Thank you”

Helpful Report

Posted 4 months ago

Dear Julia, Thank you so much for the fantastic 5-star review! We’re delighted the display cabinet arrived on time and that it was well wrapped. When you finish the Lego, we hope you enjoy building the cabinet. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Quality product delivered quickly now with improved packaging, avoiding the damage to the corners of the display box that I experienced previously.”

Helpful Report

Posted 4 months ago

Dear Lesley, Thank you so much for the lovely 4-star review! We’re thrilled to hear that you’re enjoying the quality of the product and that the improved packaging now helps protect the corners of the display box. If there’s anything else we can do to help, just let us know. Warm regards, Team Boxxco

Posted 2 months ago

“bought the titanic display case arrived safely well wraped up not put together yet but looks very good quick delivery so would recomend company to any one to display models.”

Helpful Report

Posted 4 months ago

Dear Kenneth, Thank you so much for the fantastic 5-star review! We’re thrilled to hear the Titanic display case arrived safely, was well wrapped, and looks great. Glad the delivery was quick and that you’d recommend us. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Quick delivery from order. Arrived on time. Another great display case for my collection of Lego.”

Helpful Report

Posted 4 months ago

Dear Gary, Thank you so much for the fantastic 5-star review! We’re thrilled to hear the delivery was quick and that you’re happy with the display case for your LEGO collection. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Love the stickers as they make the case look so much more professional Wish they were cheaper as I would order lot more but it is what it is Need to send in smaller envelope as wouldn’t go through my letter box”

Helpful Report

Posted 4 months ago

Dear Shane, Thank you for the 3-star review and for the kind words about the stickers. We’re glad they help the case look professional. Sorry to hear they’re a bit pricey, and about the envelope size issue. We’ll take your feedback on board. If there’s anything we can do to help with pricing or alternatives (bit/pack options, promotions, or smaller packaging), please let us know, and we’ll be happy to assist. Warm regards, Team Boxxco

Posted 2 months ago

“These cases are fantastic for displaying your lego and keeping them dust free. They come flat packed so a bit of building is needed, but easy enough to put together and delivery normally takes 1-2 weeks also they are well packed so not to get damaged whilst in transit.”

Helpful Report

Posted 4 months ago

Dear Phil, Thank you so much for the fantastic 5-star review! We’re thrilled to hear the display cases are fantastic for showing off your LEGO, keep them dust-free, and that you found assembly easy and delivery reliable. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Good case. Well made and a good fit. Highly recommended – good delivery – will definitely buy from them again – Thank you.”

Helpful Report

Posted 4 months ago

Dear Vincent, Thank you so much for the fantastic 5-star review! We’re thrilled to hear the case is well made, fits perfectly, and that you’re highly happy with the service and delivery. We look forward to serving you again soon. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Exceptional quality case and service. Highly recommended, beautiful custom case for a 1/16 model.”

Boxxco 5 star review on 9th December 2025

Helpful Report

Posted 4 months ago

Dear Paul, Thank you so much for the fantastic 5-star review! We’re thrilled you’re enjoying the exceptional quality case and our service, and that it’s the perfect fit for your 1/16 model. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Display case arrived very well packed but it is a Christmas present so not assembled as yet but I already have my own case and I am very happy with the quality and construction. If I can be picky it would be a better experience on receiving the product if it was in its own presentation box.”

Helpful Report

Posted 4 months ago

Dear Mike, Thank you for the positive review! We’re glad you’re happy with the quality and construction. We’ve noted your suggestion about including a presentation box for future orders. If you need anything else, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“I have purchased several boxes for my lego sets and have found no problems ordering or delivering of the boxes. Straightforward to put together with easy instructions to follow. Always well packaged. I would recommend Boxxco to my friends.”

Helpful Report

Posted 4 months ago

Dear Joyce, Thank you so much for the fantastic 5-star review! We’re delighted to hear that ordering, delivery, assembly, and packaging all met your expectations, and we truly appreciate your recommendation. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Very nice final product looks good on a shelf!”

Helpful Report

Posted 4 months ago

Dear Michael, Thank you for the 4-star review! We’re glad the final product looks good on a shelf. If you need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“I ordered the Rivendell and C3PO and R2D2 display cases, they were my very first order. I was a little unsure about purchasing at first as I had never heard of them or seen any of their products before, but I really wanted a cheaper alternative to Wicked Brick. I also really loved the design of the Rivendell box, I much preferred that Boxxco one didn’t have spaces up front for the mini figures like the Wicked Brick one does because I wanted the mini figures to be in the scene to make it appear more close to the narrative. The package arrived very quickly, which surprised me especially as I ordered in their Black Friday sale. The packaging was very good, everything was carefully packaged and arrived safely. The display cases were straightforward to assemble, the only minor downside was it was a little bit fiddly with the small flat heads screws but nothing major. The design and quality of the printed pieces are amazing. I’m very happy with it and think it looks amazing. Overall I was very happy with my purchase, and even ordered another product straight after. Thank you!”

Boxxco 5 star review on 8th December 2025

Helpful Report

Posted 4 months ago

Dear Customer, Thank you so much for the fantastic 5-star review! We’re thrilled you’re happy with the Rivendell and C3PO/R2D2 display cases, and that the packaging and assembly met your expectations. We’re glad you found a good alternative and that you came back for more. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Fantastic strong but not heavy boxes that are a great way to show off my cars. Although I have gone for the plain option there are some nice additions to set the scene in the box including a nice touch of having a sticker with some personal details. Third box on the way for the ferrari.”

Boxxco 5 star review on 7th December 2025

Helpful Report

Posted 4 months ago

Dear Karl, Thank you so much for the fantastic 5-star review! We’re delighted you’re happy with the strong, light boxes and that they’re a great way to showcase your cars. Great to hear you’re enjoying the plain option and the personal detail sticker. Excited to hear a Ferrari box is on the way—amazing choice! If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Love their products, really good quality and decent turn around times compared to similar suppliers.”

Helpful Report

Posted 4 months ago

Dear Sean, Thank you so much for the fantastic 5-star review! We’re thrilled you’re happy with the quality of our products and that our turnaround times meet your expectations. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Brought this box for the wall- and eve, I was amazed how great it looked.”

Boxxco 5 star review on 4th December 2025

Helpful Report

Posted 4 months ago

Dear Martin, Thank you so much for the fantastic 5-star review! We’re thrilled to hear the box looked great on the wall and eve. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

Boxxco is rated 4.8 based on 1,002 reviews