Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.78

4.8 Rating 1,002 Reviews

95 %

of reviewers recommend Boxxco

4.8

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Neil Roberts

James Handyside

Phil Kitson

Martin Richard

423

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product. Easy to assemble.”

Helpful Report

Posted 1 month ago

Dear Reviewer, Thank you for the fantastic 5-star review! We’re thrilled you’re enjoying the Boxxco product and finding it easy to assemble. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

“These are quality cases. Very easy to assemble with no issues. The customised bases for the models are a fabulous touch 👌. My item was shipped within the time stated and very well packaged. I personally will only be getting my cases from BOXXCO”

Boxxco 5 star review on 20th February 2026

Helpful Report

Posted 1 month ago

Dear David, Thank you for the fantastic 5-star review! We’re thrilled you’re happy with the quality, easy assembly, and the customised bases. It’s great to hear your item arrived on time and well packaged, and that you’ll be choosing Boxxco going forward. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

“The displays are easy to assemble, great quality and looks amazing. Contacted Customer Services with a query and received a quick and friendly response.”

Helpful Report

Posted 1 month ago

Dear Reviewer, Thank you for the fantastic 5-star feedback! We’re thrilled you’re happy with the easy assembly, great quality, and the way it looks. It’s also wonderful to hear our customer service was quick and friendly. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Very good quality cases, perfect for my Lego cases, better than cases I have bought in the past, but be prepared to wait, I waited nearly a month, but to be fair I did order mine just after Xmas, so there probably was a bit of a waiting list, overall very pleased with it, it actually improves the look of it.”

Boxxco 5 star review on 18th February 2026

Helpful Report

Posted 1 month ago

Dear Stephen, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you’re pleased with the quality of the cases and that they’ve improved the look of your Lego setup. We appreciate your patience with the wait time and understand it can be longer around busy periods. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“I’m very pleased with the display case. The quality of materials used & the manufacturing process appears to be of a very high standard. The packaging is extremely good and would withstand almost all couriers attempts to damage the delicate contents. My only reason for not giving a 5 star review is that I was not sent notification of shipping and tracking links although I was certain that this was stated when I placed the order.”

Helpful Report

Posted 1 month ago

Dear Kev, Thank you for the kind feedback and for highlighting the high quality and robust packaging. We’re glad you’re pleased with the display case. We apologise for the lack of shipping notification and tracking links. We’ll review our process to ensure you and other customers receive updates automatically in the future. If you ever need anything, we’re here to help. Warm regards, Team Boxxco Kind regards, Team Boxxco

Posted 1 month ago

“A great company to deal with and based on my order their display cases are beauriful.”

Boxxco 5 star review on 16th February 2026

Helpful Report

Posted 1 month ago

Dear Godfrey, Thank you for the fantastic 5-star review! We’re thrilled to hear you’re pleased with our display cases and that you had a great experience with us. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

“Fantastic customer service, I needed a custom box for my Disney Train and was a little concerned as it was ordered back in January, I spoke to a lovely lady who assured me that it would be here within that six week window and it was exactly as promised, very happy customer here.”

Helpful Report

Posted 1 month ago

Dear Shane, Thank you for the fantastic 5-star review! We’re thrilled to hear the custom Disney Train box arrived within the promised six-week window and that you’re happy with it. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

“Great quality items and excellent communication. Have since ordered twice more from this company.”

Helpful Report

Posted 1 month ago

Dear Alessia, Thank you so much for the wonderful 5-star review! We’re delighted to hear you’re happy with the quality and our communication, and we’re thrilled you’ve ordered with us again. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Very happy with the quality and the service from Boxxco. They were easy to get hold of when we had a query with the base for the BMW bike and resolved the issue by sending out studs that were missing in the next days post. The boxes give the models are real presence in the room, which was a bonus as they were chosen simply to keep the dust off. They are easy to put together, the hardest part is getting the protective backing paper off. I am very happy with the service and the boxes.”

Boxxco 5 star review on 15th February 2026

Helpful Report

Posted 1 month ago

Dear Reviewer, Thank you for the wonderful 5-star feedback! We’re delighted to hear you’re happy with the quality and the service, and that we could resolve the issue quickly by sending the missing studs. It’s great to know the boxes add real presence and are easy to assemble. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Very good service”

Helpful Report

Posted 1 month ago

Dear Adrian, Thank you for the fantastic 5-star review! We’re thrilled to hear you’re happy with our service. If there’s anything else you need, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“I love the products, they are great, the additional option of a backbround is a nice touch and the lego models fit well. The only downside I had with this order was communication around delivery. I ordered on 2ns Jan and recieved confirmation of the order. Looking on the website delivery takes between 3-4 weeks. After 4 weeks I hadn't had any notification of delivery or a delay. A few days later I received a notification from Amazon about my item from 'seller' so it wasn't clear this was the item for delivery. Boxxco didn't confirm they had dispatched the item.”

Helpful Report

Posted 1 month ago

Dear James, Thank you for your review and for sharing both the positives and the delivery communication issue. We’re glad you’re happy with the products and the background option, but we’re sorry for the confusion around dispatch and notifications. We’ll review our order and shipping communications to ensure you and other customers receive clear updates in the future. If you’d like, we can check the current status of your order and provide a direct update. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Excellent products and service.”

Helpful Report

Posted 1 month ago

Dear Simon, Thank you for the fantastic 5-star review! We’re thrilled to hear you enjoyed the products and service. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Loving my latest Boxxco for Supply Llama and Peely Bone. Arrived well packaged, great displays, less dusting, and can’t wait to buy more!”

Helpful Report

Posted 2 months ago

Thank you for the fantastic 5-star review! We’re thrilled you’re loving Boxxco for Supply Llama and Peely Bone, and that the packaging, displays, and low dusting met your expectations. We can’t wait to help you with more purchases in the future. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

“The box that I ordered for a rather large Lego Ferrari was perfect and easily assembled. The only reason I have not given 5* is due to delivery. I was informed that my order had been dispatched with no tracking reference no idea how long delivery would take and no idea who was delivering. I then got various messages and emails from Amazon telling me that my order, no other details, would be delivered on a few different days. Please advise customers of delivery details.”

Helpful Report

Posted 2 months ago

Dear Cathy, Thank you for taking the time to share your experience. We’re glad the box fit and was easy to assemble, but we’re sorry about the delivery tracking mix-up and the lack of clear delivery details. We’ll review our dispatch and notification process to ensure tracking information and delivery updates are provided automatically in the future. If you ever need anything, we’re here to help. Warm regards, Team Boxxco Kind regards, Team Boxxco

Posted 1 month ago

“Very good customer service. The bottom was scratched but I didn’t mind as it wouldn’t be showing anyway on my Lego display case .”

Helpful Report

Posted 2 months ago

Dear Alison, Thank you for the kind 4-star review and for the kind words about our customer service. We’re glad the minor scratch on the bottom wasn’t an issue for your display. If there’s anything else you need, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Cannot write review as yet, as I am not ready to put Titanic into show case”

Helpful Report

Posted 2 months ago

Dear Julie, Thank you for the kind 5-star review! We’re glad you’re choosing Boxxco for your display and totally understand not rushing the Titanic into showcase. When you’re ready, we’ll be here to help. If you need anything, we’re happy to help. Warm regards, Team Boxxco

Posted 1 month ago

“Have never had a problem.From ordering to receiving kept up to date and boxes are good quality”

Helpful Report

Posted 2 months ago

Dear Valerie, Thank you for the fantastic 5-star review! We’re thrilled to hear you’re happy with the updates from ordering to delivery and that you’re pleased with the box quality. We appreciate you taking the time to share your experience. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Quality products and in my opinion they seem very good value for money. The background option is always worth considering as it adds to the setting of the model. Packaging is first class and protects the casing in transit. I live in Northern Ireland and all my cases have arrived perfectly intact.”

Helpful Report

Posted 2 months ago

Dear Barry, Thank you for the fantastic 5-star review! We’re really glad you’re happy with the quality and value, and that the packaging kept your cases safe in transit to Northern Ireland. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Exactly as I ordered. Easy to put together and well worth the money.”

Boxxco 5 star review on 3rd February 2026

Helpful Report

Posted 2 months ago

Dear Aaron, Thank you for the fantastic 5-star review! We’re delighted to hear the Boxxco item arrived exactly as ordered, was easy to assemble, and worth the investment. If there’s anything else you need, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“The product is fantastic, can't fault it. Just don't order around seasonal holidays, as you will have to wait for a good few weeks despite the advertising saying delivery within 1 week.”

Helpful Report

Posted 2 months ago

Dear Matt, Thank you for sharing your thoughts and for the positive note about the product. We’re glad you’re happy with it. We appreciate your patience during seasonal periods. Delivery times can be longer than usual around holidays. This is advised on the shipping and delivery page as well as on the product page :) If there’s anything we can do to assist with future orders or help manage expectations, please let us know. Kind regards, Team Boxxco

Posted 1 month ago

Boxxco is rated 4.8 based on 1,002 reviews