Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.76

4.8 Rating 689 Reviews

95 %

of reviewers recommend Boxxco

4.8

Based on 689 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Boxxco 5 star review on 17th August 2025

328

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely happy with my custom display case for my Reaver titan..great price..strong and sturdy easy to put together highly recommend..”

Helpful Report

Posted 2 months ago

Dear Robert, Thank you for your amazing 5-star review of Boxxco! We’re thrilled to hear that you're extremely happy with your custom display case and appreciate your kind words about its strong, sturdy design and great price. Your recommendation means the world to us, and we’re so glad you found it easy to put together! Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 2 months ago

“Extremely pleased with the case. Very good quality and everything fits together so well.”

Helpful Report

Posted 2 months ago

Dear Mark, Thank you so much for your wonderful 5-star review of Boxxco! We’re absolutely delighted to hear that you are extremely pleased with the quality of your case and that everything fits together perfectly. Your satisfaction is our top priority, and your kind words truly motivate us to keep delivering top-notch products. Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 2 months ago

“Good quality products fast delivery displays my lego beautifuly”

Helpful Report

Posted 2 months ago

Dear Michael, Thank you for your fantastic 5-star review of Boxxco! We're thrilled to hear that our products are displaying your LEGO beautifully and that you experienced fast delivery. Your satisfaction is our priority, and it's wonderful to know we've met your expectations! We can't wait to help you showcase more creations in the future. Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 2 months ago

“A must buy to show off your lego builds and to protect them”

Helpful Report

Posted 2 months ago

Dear Karen, Thank you for your fantastic 5-star review of Boxxco! We’re thrilled to hear that our display cases help showcase your Lego builds while also offering great protection. It’s wonderful to know you found them essential for your collection. Your support means a lot to us, and we are excited to continue providing quality products for enthusiasts like you! Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 2 months ago

“Good product although took quite a while to arrive and was unable to resolve an issue with product. I ordered the product 17 May beliving it would take 2 weeks to arrive, but when it didnt arrive by 27 May I called and was advised it took 2 weeks to make and then it would be shipped. When it arrived I realised that the base was not printed, it was matt, and called to ask if this could be swopped over. This was not an option, buying a new base was offered, which I queried and was told I could send the whole product back for a refund and buy a new one. I have sent the whole product back and am awaiting a refund, but am less likley to purchase a new one after spending another £27 on a courier.”

Helpful Report

Posted 2 months ago

Hi Caroline, Thank you for leaving a review. We are sorry to hear that you are not entirely satisfied with your experience with us here at Boxxco. Looking into this, we can see that your order was dispatched ahead of the estimated lead time of 2 weeks, so we are sorry to hear that you are unhappy with the delivery time. Regarding the issue with the base, the printed base is an optional extra, which unfortunately was not chosen. We offered to have a made-to-order printed base created at a cost, or you had the option to return the whole case for a full refund. I can see that the item was returned and a full refund has been processed. As a small family-run company, unfortunately, we do not supply shipping labels. This is because if anything is faulty or incorrect we would not expect the items to be returned. However, if the item is non-faulty then the customer is responsible for the return shipping costs, I'm afraid. We do hope that your experience does not deter you from ordering with us again, we would be more than happy to assist you with reordering the correct case and base. Many thanks The Boxxco Team

Posted 2 months ago

“Excellent customer service”

Helpful Report

Posted 2 months ago

Dear Valued Customer, Thank you so much for your fantastic 5-star review of Boxxco! We’re thrilled to hear that our customer service has met your expectations. Your satisfaction is what drives us, and your kind feedback encourages us to keep providing excellent support. We truly appreciate your recognition! Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 2 months ago

“Got the Lego speed champions box. Very good quality. Easy to assemble. Arrived in exactly 7 days from order. Will use again in the future. Thanks BOXXCO”

Helpful Report

Posted 2 months ago

Dear Richard, Thank you for your fantastic 5-star review of Boxxco! We're delighted to hear that you enjoyed your Lego Speed Champions box and found it easy to assemble with great quality. Timely delivery is something we take pride in, and we're thrilled that we met your expectations. We look forward to serving you again in the future! Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 2 months ago

“I’d been using another display case brand prior to this order. Comparing the two, the delivery was much quicker and within the two weeks advertised. The sticker came pre-applied which was so much better and avoided me making any mistakes with this such as a bubble. Overall quality of the case is really good and I’ll be ordering again in the future”

Helpful Report

Posted 2 months ago

Dear Mark, Thank you so much for your fantastic 5-star review of Boxxco! We’re thrilled to hear that you found our delivery quick and appreciated the convenience of the pre-applied sticker – no more bubbles! It's great to know you're satisfied with the overall quality of the case, and we can’t wait to serve you again in the future. Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 2 months ago

“Very quick del easy to put together good quality I will be ordering 2 more soon highly recommend”

Helpful Report

Posted 2 months ago

Dear Alan, Thank you for your amazing 5-star review of Boxxco! We’re thrilled to hear that your order was delivered quickly and that you found it easy to put together with great quality. Your recommendation means the world to us! Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 1 month ago

“Very good product and very good customer service. Would highly recommend Boxxco. They have been great and very helpful and easy to deal with and I love my boxes.”

Helpful Report

Posted 2 months ago

Dear James, Thank you so much for your glowing 5-star review of Boxxco! We’re thrilled to hear that you found our product and customer service to be very good. It’s wonderful to know that you had a great experience with us! Your recommendation means the world to us, and we’re here to help you anytime you need. Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 1 month ago

“Quality product, delivered in a timely manner. Only issue had was that one of the connector packs was incorrect. Contacted support and a replacement pack was sent out straight away at no charge. Excellent customer service thank you”

Helpful Report

Posted 2 months ago

Dear Michael, Thank you for your excellent 4-star review of Boxxco! We’re glad to hear that you received your quality product on time and that our customer support team was able to assist you promptly with the connector pack issue. Your satisfaction is our priority, and we appreciate your recognition of our commitment to excellent service. Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 1 month ago

“Great quality. Very well packaged for delivery which arrived earlier than promised. Easy to build and sets my lego really well. So much I've bought another box”

Helpful Report

Posted 2 months ago

Dear Karl, Thank you for your amazing 5-star review of Boxxco! We’re thrilled that you found our quality outstanding and that your order was well packaged and arrived earlier than expected. It's great to hear that the ease of assembly has made your Lego display even more enjoyable. Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 1 month ago

“Excellent product. Easy to build. Will be buying more”

Helpful Report

Posted 2 months ago

Dear Leila, Thank you for your amazing 5-star review of Boxxco! We’re thrilled to hear that you found our product excellent and easy to build. It’s fantastic to know you’ll be coming back for more! Your support means the world to us. Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 1 month ago

“I looked at other display cases for my Titanic Model but settled on Boxxco as it looked it to be a well thought out solution to the display box. The Box came very well protected in it's packaging. The instructions where a little unclear however there was a video by Boxxco on Youtube and that helped. I had picked the North Atlantic background and that looks fantastic with the model in front. I had added a lighting kit to my model by LightMyBriocks which has very flat thin wires so was easily able to fit that with the display case. Also they had pre fitted lego pieces in the base plate that allows the model to click into place.”

Helpful Report

Posted 2 months ago

Dear Paul, Thank you for your incredible 5-star review of Boxxco! We’re thrilled to hear that you found our display solution well thought out for your Titanic Model. We’re glad our packaging kept your order safe and that our video instructions were helpful. Your LEGO set looks amazing displayed in one of our display boxes. Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 1 month ago

“Great solid and well designed. I didn't know about the aluminium corner blocks were in so my measurement was slightly under but all in all great”

Helpful Report

Posted 2 months ago

Dear Tony, Thank you for your fantastic 5-star review of Boxxco! We’re thrilled to hear that you found our product to be solid and well-designed. It’s great to know that even with the slight measurement adjustment, you were pleased with your overall experience. Your feedback is invaluable to us! Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 2 months ago

“Well built, great quality, easily to put together and very well protected.”

Helpful Report

Posted 2 months ago

Dear Raymond, Thank you for your wonderful 5-star review of Boxxco! We’re delighted to hear that you found our product well-built and of great quality, and that it was easy to assemble and well protected. Your satisfaction is our top priority, and we truly appreciate your feedback! Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 2 months ago

“I was slightly unsure with price at first as ordered from other places before and was a bit hit and miss with quality. Giving box co a shot for a fairly large custom cut (600x600x600 ish) I was surprised firstly with how quickly it was created and sent to me and secondly with the quality which is phenomenal! It's a nice thick solid acrylic that is perfectly see through and it went together really easily to. Once constructed it's again solid, no bending or warping weakness due to size. Highly recommend and will use them again for sure!”

Helpful Report

Posted 2 months ago

Dear Aaron, Thank you so much for your amazing 5-star review of Boxxco! We’re delighted to hear that you took a chance on us and were pleasantly surprised by the speed of production and the phenomenal quality of your custom cut. It’s great to know that you found our acrylic to be solid and easy to assemble, and that it met your expectations without any bending or warping. Your recommendation means a lot to us, and we can’t wait to welcome you back for your next project! Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 2 months ago

“Excellent customer service, responded to my issue when I had a damaged delivery ( which was no fault of boxxco) quickly and sent replacements quickly.”

Helpful Report

Posted 2 months ago

Dear Daniel, Thank you for your fantastic 5-star review of Boxxco! We’re so pleased to hear that our customer service team responded quickly to your issue and provided replacements in a timely manner. Your support and understanding mean a lot to us, and we’re here to help whenever needed! Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 2 months ago

“This product is excellent and well worth the money to display my special Lego models. Keeps them dust free as well. Easy to put together, easy access to the models, either lift the case off the base or 'release' one side (or front in my case). I bought the Barad-Dur case with printed back and it just makes it extra special. Quality product. Recommend every time. I will be buying more. Thanks.”

Helpful Report

Posted 2 months ago

Dear Peter, Thank you for your stellar 5-star review of Boxxco! We’re thrilled to hear that our display cases are providing the perfect showcase for your special Lego models while keeping them dust-free. It’s great to know that you found the assembly easy and that accessing your models is convenient for you. We’re also glad that the Barad-Dur case adds an extra special touch to your collection! Your recommendation means the world to us, and we’re looking forward to serving you again in the future. Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 2 months ago

“Very pleased.”

Helpful Report

Posted 2 months ago

Dear Terry, Thank you for your wonderful 4-star review of Boxxco! We’re thrilled to hear that you are very pleased with your experience. Your satisfaction is important to us, and we appreciate your kind words! Thanks for choosing Boxxco! Warm regards, Team Boxxco

Posted 2 months ago

Boxxco is rated 4.8 based on 689 reviews