Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.77

4.8 Rating 916 Reviews

94 %

of reviewers recommend Boxxco

4.8

Based on 916 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Boxxco 5 star review on 23rd February 2026

Mark Brown

Boxxco 5 star review on 22nd February 2026

Justin Thornton

Boxxco 5 star review on 20th February 2026

David Robinson

Boxxco 5 star review on 18th February 2026

Stephen Hill

410

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping took ages, no tracking provided and delivered by amazon”

Helpful Report

Posted 2 months ago

Dear David, Thank you for the review. At the time of placing your order, we were quoting 3-4 weeks for delivery. We apologise if no tracking was received. Warm regards, Team Boxxco

Posted 1 month ago

“My bespoke cases arrived very well packaged, complete with instructions and a small screwdiver tool to help with their construction. I look forward to putting the cases together and displaying my prized models.”

Helpful Report

Posted 2 months ago

Dear Stephen, Thank you so much for the fantastic 5-star review! We’re delighted to hear the bespoke cases arrived well packaged with clear instructions and the included screwdriver to help with assembly. We’re glad you’re looking forward to displaying your prized models. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

“Good quality display case bought as gift. Took longer than I expected and updates were few and far between. However arrived in time for Christmas”

Helpful Report

Posted 2 months ago

Dear Christine, Thank you for the 5-star review. We’re glad the display case was of good quality and arrived in time for Christmas, though we’re sorry the delivery took longer than expected and updates were sparse. If there’s anything else you need in the future, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Had a custom box made to fit a specific position in the lounge. Ordering was easy and delivery was super fast. Good price too. Would definately recommend”

Helpful Report

Posted 2 months ago

Dear Trevor, Thank you so much for the fantastic 5-star review! We’re delighted you’re happy with the custom box, and that ordering and delivery were easy and fast. We appreciate the kind words and your recommendation. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

“I have had other display cases from other manufacturers in the past and the one from BOXXCO is far superior . Very easy to put together with good strong fixing points . I can reccomend BOXXCO .I would order from them again.”

Helpful Report

Posted 2 months ago

Dear Colin, Thank you so much for the fantastic 5-star review! We’re thrilled to hear BOXXCO’s display case is superior, easy to assemble, and has strong fixing points. We’re glad you’d recommend us and would order again. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

“First time purchasing, the base had and error. This has been noted and they are in the process of addressing the issue,”

Helpful Report

Posted 2 months ago

Dear Customer, Thank you for your review and for noting the issue with the base. We’re sorry for the error on your first purchase and appreciate you giving us the time to rectify this for you. Warm regards, Team Boxxco

Posted 1 month ago

“Very easy to assemble and look great. Will be ordering again”

Helpful Report

Posted 2 months ago

Dear Robert, Thank you so much for the fantastic 5-star review! We’re thrilled to hear Boxxco was easy to assemble and looks great, and we can’t wait to have you ordering again. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

“Great product easy to build look good with your Lego inside”

Helpful Report

Posted 2 months ago

Dear Geoff, Thank you so much for the fantastic 5-star review! We’re thrilled to hear the box is easy to build and looks great with your LEGO inside. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

“I bought this to replace my old display case that got broke, I wasn't sure about buying it because of the price, but I was surprised when it came, the 1st thing was how well it was packed (I thoughtI'dgiven the wrong size) I've only trial fitted it for the time being, everything was perfect no damage at all, sizes are just right, very well made. I've told my son about the quality as he has a few things that are odd sizes and being able to order to the size you need and not but the closest case you see on different websites is a great advantage.”

Helpful Report

Posted 2 months ago

Dear reviewer, Thank you so much for the fantastic 5-star review! We’re thrilled to hear the packaging was spot on, the fit was perfect, and you’re happy with the quality and customization options. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

“Just bought the enterprise display case and it looks so good. I have bought several cases from these guys and they are all great and the delivery and customer service is brilliant 🤩”

Helpful Report

Posted 2 months ago

Dear Russell, Thank you so much for the fantastic 5-star review! We’re thrilled you’re loving the enterprise display case and that you’ve had great experiences with us, including delivery and customer service. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Purchased a cover for my Lego F1 car to protect and display. The quality and engineering are oustanding. The box arrived in kit form but was beautifully packed and pbviously lots of thought had gone into how the carton travels via a carrier. I will definatley be ordering again”

Helpful Report

Posted 2 months ago

Dear Chris, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you’re happy with the quality and that the packaging showed the care we put into every shipment. We look forward to serving you again for your next display project. If you ever need anything, we’re here to help. Warm regards, Team Boxxco Kind regards, Team Boxxco

Posted 1 month ago

“This is my first purchase and the product is excellent and the Lego looks impressive in the purpose build cabinet. It sets it off extremely well and keeps the dust off! The building instructions are very good although at first the brackets were challenging until you had some practice. But it didn't deter building it. Will buy further cases without hesitation. The Orient Express fits perfectly. Well done.”

Helpful Report

Posted 2 months ago

Dear Robert, Thank you so much for the fantastic 5-star review! We’re thrilled to hear your first purchase exceeded expectations and that the display case enhances the Lego presentation while keeping dust off. Glad the building instructions were helpful, and that you got the hang of the brackets with a little practice. We appreciate your kind words and look forward to helping with any future cases. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

“Excellent service and a quality product Very happy with the product”

Helpful Report

Posted 2 months ago

Dear Matt, Thank you so much for the fantastic 5-star review! We’re thrilled you’re happy with the service and the quality of the product. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

“No clear instruction manual only a piece of paper”

Helpful Report

Posted 2 months ago

Dear Reviewer, Thank you for your feedback. We’re sorry the instruction manual wasn’t clear. We also have YouTube videos for people to follow. Warm regards, Team Boxxco

Posted 1 month ago

“3 is for the lady being polite on the phone. Sadly I ordered 2 boxes and one has been delivered by a reputible company dpd sadly the other one suddenly you have no record of my address and just so happens I ordered them in september and you sent that one by Evri courier who has one of the worst reputations. So no im not happy as i still have not had any feednack as to where it is. Or if in fact it will be here for xmas.”

Helpful Report

Posted 2 months ago

Dear Jackie, We’re really sorry to hear about the mix-ups with your two boxes and the lack of response. That’s not the experience we want you to have. Unfortunately, delays with specfic couriers can happen due to locations and especially at the time of year. Thank you for your patience while we sort this out. Kind regards, Team Boxxco

Posted 1 month ago

“Good quality easy to assemble. Too quite a few days to arrive”

Helpful Report

Posted 2 months ago

Dear Martyn, Thank you so much for the fantastic 5-star review! We’re glad you’re happy with the quality and ease of assembly. We’re sorry the delivery took longer than expected. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

“Have ordered previously and found the service and quality of the cases to be very good,I had custom cases made the only down side was that not enough of the connectors were provided and had to contact to get some sent which was done quickly,but I have now had the same issue again so think whoever packs the cases needs to check the number of connectors required!!luckily you sent extra in the first request so I can sort it!”

Helpful Report

Posted 2 months ago

Dear Chris, Thank you for the 5-star review and for flagging the connector issue. We’re glad you’re happy with the overall service and customization, and we’ll take your note on packing counts into account to prevent this happening again. If you need any connectors or further assistance, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

“I recently brought a display case from Boxxco which unfortunately had been damaged in transit. I contacted support with photos of damaged panels. I had a reply within the hour saying how sorry they were and would review My case. I had a phone call to say that the damaged panels would be replaced Can’t fault this service absolutely first class. The case is amazing with the printed rear panel, really enhances the model Would highly recommend Boxxco, Great service and product.”

Helpful Report

Posted 2 months ago

Dear Mark, Thank you for the fantastic 5-star review! We’re delighted our team could resolve the issue quickly and that you’re happy with the display case. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

“Really awesome quality cases. I have 10 of these. The printed backgrounds just finish it off. Great communication too.”

Helpful Report

Posted 2 months ago

Dear Paul, Thank you so much for the fantastic 5-star review! We’re thrilled you love the cases, that the printed backgrounds finish them off, and that our communication was great. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“The display cabinet I ordered for my Lego arrived on time. As soon as I finish the Lego I will build the cabinet. It is very well wrapped . Thank you”

Helpful Report

Posted 2 months ago

Dear Julia, Thank you so much for the fantastic 5-star review! We’re delighted the display cabinet arrived on time and that it was well wrapped. When you finish the Lego, we hope you enjoy building the cabinet. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 1 month ago

Boxxco is rated 4.8 based on 916 reviews