Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.77

4.8 Rating 1,084 Reviews

95 %

of reviewers recommend Boxxco

4.8

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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440

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was the best I’ve used so far really sturdy and easy to put together , the delivery time recently isn’t what I was expected or originally informed. I need another ten and am tempted to go else where because of this but overall I’m really pleased with the product.”

Helpful Report

Posted 1 month ago

Hi Matthew, Thank you for your review and for your kind comments about our product. We’re really pleased to hear it’s the best you’ve used and that you found it sturdy and easy to assemble. We’re sorry that your most recent order did not meet the expected timeframe. While your first order was dispatched ahead of our standard 1–2 week lead time, your latest order has experienced a slight delay due to an issue receiving fixings from our overseas supplier. We have communicated this to customers and updated our delivery times on the website to remain as transparent as possible. We completely understand how important reliable delivery is, especially when you need additional items, and we appreciate your patience. We’re proud to continue offering high-quality products alongside some of the fastest manufacturing times in the industry, and we’d love the opportunity to fulfil your next order. If there’s anything we can do to assist further, please don’t hesitate to get in touch. Many thanks, The Boxxco Team

Posted 1 month ago

“High quality product and easy to put together. Slight delay in delivery but was kept up to date throughout and once dispatched was delivered promptly. Would definitely purchase more cases again.”

Helpful Report

Posted 1 month ago

Hi Robert, Thank you for the 5-star review! We’re thrilled you’re happy with the high quality and easy assembly, and that the delivery updates helped. Sorry about the slight delay, but glad it arrived promptly once dispatched. We’d love to serve you again for more cases. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Unlike the competitors, Boxxco ships a high quality product. Love it and cannot wait to display my Lego set in the display case on my shelf.”

Helpful Report

Posted 1 month ago

Hi Brian, Thank you for the 5-star review! We’re delighted to hear you’re happy with the high quality and that you’re excited to display your Lego set. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Ordered the Millennium falcon box (the big one) Had some issues with broken corners, after contacting Boxxco they were amazing re-placed broken ones now I have this awesome display piece, 👏🏼 😀 Excellent service and product”

Helpful Report

Posted 1 month ago

Hi Neil, Thank you for the 5-star review! We’re really glad to hear that the Millennium Falcon box is now a great display piece and that we could replace the broken corners for you. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Great quality, well made and looks fantastic”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you for the 5-star review! We’re thrilled you’re happy with the great quality, craftsmanship, and appearance. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Very well made boxes. Easy to build and make my Lego look superb as well as dust free!”

Helpful Report

Posted 1 month ago

Hi Anthony, Thank you for the 5-star review! We’re thrilled to hear the boxes are well made, easy to assemble, and help keep your LEGO dust-free and looking superb. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Definitely the best Lego display cases available on the market…. By far! Excellent customer service to match.”

Helpful Report

Posted 1 month ago

Hi James, Thank you for the 5-star review! We’re thrilled you consider our display cases the best on the market and that our customer service met your expectations. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Quality of the goods delivered very impressive. Case were wrapped very well and secured so no damage in transit. Only frustrating thing was delivery time as lack of updated up till the last minute. However I since discovered shipment was from USA which is fine however it would be good to set long delivery time frame. However I would look to order future requirements from the company”

Helpful Report

Posted 1 month ago

Hi Ben, Thank you for the positive 4-star review! We’re glad the quality and packaging met your expectations. We understand the delivery timeframe can be frustrating; items are shipped from the UK, and we’ll take your feedback on setting clearer time frames on board to improve future updates. We’d be happy to help with any future orders. Kind regards, Team Boxxco

Posted 1 month ago

“Why use Amazon as a courier? Lego display cases are fantastic. The only reason I have given 4 stars is down to shocking Amazon delivery. 1 mile from my house, next to the main road.See photo below”

Helpful Report

Posted 1 month ago

Hi there, Thank you for the positive 4-star review! We’re glad you’re happy with the LEGO display cases. We’re sorry about the delivery experience with the courier near your area. If you’d like, we can look into alternative dispatch options for future orders to avoid similar issues. We’d be happy to help with any future orders. Kind regards, Team Boxxco

Posted 1 month ago

“Great products and great customer service”

Helpful Report

Posted 1 month ago

Hi there, Thank you for the fantastic 5-star review! We’re thrilled you loved our products and our customer service. If there’s anything else you need, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Fantastic quality product”

Helpful Report

Posted 1 month ago

Hi Phil, Thank you for the fantastic 5-star review! We’re thrilled you’re happy with the Boxxco quality. If you ever need anything else, we’re here to help with future orders. Kind regards, Team Boxxco

Posted 1 month ago

“Excellent quality!!”

Helpful Report

Posted 1 month ago

Hi Ian, Thank you for the excellent 5-star review! We’re thrilled you’re happy with the Boxxco quality. If there’s anything else you need, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Overall exactly as described. But missing back panel, then sent photo Still waiting for it . It's disappointing that the item was not checked before despatch.”

Helpful Report

Posted 1 month ago

Hi there, We're sorry to hear the back panel was missing and that you’re still waiting. That shouldn’t have happened. We’ll get this sorted promptly. Thank you for flagging this. We’ll make sure it’s resolved quickly. Kind regards, Team Boxxco

Posted 1 month ago

“These cases are fantastic They keep your lego clean and dust free. Easy to put together as they come flat packed for easy delivery. I've brought quite a few cases and wouldn't go anywhere else.”

Helpful Report

Posted 1 month ago

Hi Phil, Thank you for the fantastic 5-star review! We’re glad the cases keep LEGO clean and dust-free, and that you find the flat-pack delivery easy to handle. We appreciate your loyalty and are here for any future needs. Kind regards, Team Boxxco

Posted 1 month ago

“Excellent quality”

Helpful Report

Posted 1 month ago

Hi Stephen, Thank you for the 5-star review! We’re delighted you’re pleased with the excellent quality. We’re here if you need anything else. Kind regards, Team Boxxco

Posted 1 month ago

“I have bought a number of display cases from Boxxco and have been exceptionally pleased with every order.”

Helpful Report

Posted 1 month ago

Hi Martin, Thank you for the excellent 5-star review! We're really glad to hear you've been exceptionally pleased with Boxxco display cases. If there’s anything else you need, we're here for future orders. Kind regards, Team Boxxco

Posted 1 month ago

“Very easy to order ( in this case a bespoke display box ) . Delivery was in two weeks , arrived well packaged in bubble wrap and a sturdy box and kept informed at every step . The cases come flat packed with all necessary fittings & clear instructions for a very easy build . Highly recommended , 1st class product and service .👍”

Helpful Report

Posted 1 month ago

Hi Wayne, Thank you for the fantastic 5-star review! We’re thrilled you found the ordering process easy and that the bespoke display box arrived well-packaged, with clear instructions and everything needed for a simple build. Great to hear you were kept informed throughout. We’d be happy to help with any future display needs. Kind regards, Team Boxxco

Posted 1 month ago

“Was very impressed with goods even the packaging was well done to avoid any damage I will defo being passing another order soon”

Helpful Report

Posted 1 month ago

Hi Keith, Thank you for the fantastic 5-star review! We’re thrilled you were impressed with the goods and packaging. Great to hear you’ll be placing another order soon – we’ll be ready to help with any future requirements. Kind regards, Team Boxxco

Posted 1 month ago

“Fantastic background and the model t looks great.”

Helpful Report

Posted 1 month ago

Hi Matthew, Thank you for the fantastic 5-star review! We’re glad the background and the Model T look great. If you need anything else for future projects, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

“Arrived on time, and easy to assemble”

Helpful Report

Posted 1 month ago

Hi Mark, Thank you for the positive 5-star review! We’re glad it arrived on time and easy to assemble. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 1 month ago

Boxxco is rated 4.8 based on 1,084 reviews