“Still waiting for Evri to deliver item. Have contacted Evri a number of times because they sent messages saying delivery failed when no attempt was made. Evri have confirmed my item is stuck and doesn’t appear to be moving through their tracking system. Have noticed 12 other complaints by local people about Evri deliveries. Total disaster!”
Hi, thank you for taking the time to leave your review. I’m very sorry to see that your parcel did not arrive as expected.
I can see your order left our warehouse on 16th March and it is with our courier partners for delivery. I can only apologise for the issues with the courier and will ensure that this is resent today on an alternative courier for you. Although issues like this are rare, I sincerely apologise for the inconvenience caused.
Please be assured we take these matters very seriously and we are committed to resolving this as quickly as possible. If you have any further queries regarding your order, please contact our Customer Service team directly to help with your query.
“A very friendly, helpful and prompt service offering a large selection of seeds, all with detailed description and sowing instructions.
I would recommend this company and will purchase from them again as I am sure the seeds I bought will make my wildflower area look beautiful.”
“The telephone service and ordering was easy. Unfortunately the delivery went wrong twice as package was damaged in transit. However the personnel at Boston seed changed the delivery firm and third attempt the items were delivered promptly.”
Hi Royston,
Thank you for leaving us a great review. We are so pleased to hear you are happy with our products and services. I am pleased to hear that our team was able to rectify your issue swiftly for you.
Best wishes, Jenna
“The products available are perfect for the treatment of the lawns, they do what is stated on the product.
However when I put in a further order in the future I will be requesting EVRI to collect & deliver your products, certainly do not want DHL.”
“Boston seeds offer a good service but in our case were let down by their delivery company who,despite sending an email saying delivered, with a photo, but it hadnt been. and photo not recognisable. However Boston seed sent a replacement order, with a different delivery company, and it arrived next day, but this wasnt next day after original order date, it was 6 days (included weekend). We have used them before and know the seed will be good but being seed, its not possible to give a review of seed quality until several weeks later. Happy now we have the seed.”
Thank you for leaving us a great review. We are so pleased to hear you are happy with our products and services. If you need anything else please do not hesitate to get in contact but I am pleased that your delivery was rectified swiftly.
Best wishes, Jenna
“Very good service Just watch the postage cost as it’s £4.99 UKMainland per each item on your order not £4.99 per order as this increases your total cost very considerably.
Cheers.”
Thank you for leaving us a great review. We are so pleased to hear you are happy with our products and services. I am pleased we were able to resolve your issue quickly.
Best wishes, Jenna
