“Ordered and delivered to our home as expected. The delivery driver had to cary the package down our drive because of the narrowness of the single track road and he did this with a smile on his face. The tracking facility was the best I have encountered.”
“I have used paddock grass seed from Boston Seeds for years and have never been disappointed. I decided to try their lawn seed, again I wasn't disappointed. Brilliant quality product, superior to household brands that can be purchased from garden centres. Always great service from Boston Seeds with quick order processing and delivery. Highly recommend!”
Hi Neil, thank you for taking the time to leave your review. I am sorry to see that your parcel wasn’t delivered within the timescale quoted.
Once an order leaves our warehouse, it is in the hands of our courier partners. We closely monitor their performance and are currently achieving a 98% success rate for next-day deliveries.
I’m very sorry that, on this occasion, the expected service level wasn’t met.
We truly appreciate your patience and understanding, and we hope to provide you with a smoother experience next time.
Best wishes, Jenna
