“It was important i received this delivery as promised. Was going away for 10 days and desperately wants to get my seed down before I left, so chose Boston as as they advertise next working day delivery if ordered before 2pm.
Very disappointed and of course blamed the couriers”
Hi Mark, thank you for taking the time to leave your review. I am sorry to see that your parcel wasnāt delivered within the timescale quoted.
Once an order leaves our warehouse, it is in the hands of our courier partners. We closely monitor their performance and are currently achieving a 98% success rate for next-day deliveries.
Iām very sorry that, on this occasion, the expected service level wasnāt met.
Iām pleased that we were able to resolve this quickly by resending your order on a next day AM service. We truly appreciate your patience and understanding, and we hope to provide you with a smoother experience next time.
Best wishes, Jenna
“Quick no nonsense delivery, as always very well packaged. Never had an issue with the germination rate so Iām of the opinion that the stock is refreshed regularly.”
“Good choice of different grass packs for different situations. Good range of pack sizes. Ordering easy. Delivered promptly and in perfect condition. Excellent service.”
“Easy to order, delivered speedily, well packaged and all items of good quality. Obviously I can't comment on the germination of the grass seed yet. Hopefully that will be good.”
“Always great service. The only supplier I use for grass seed. I know it will be the highest quality and great value. Boston Seeds are the best šš”
