“I got a very prompt and helpful reply to my email before placing an order when I had a question about the seeds.
Once I’d ordered the seeds they came very quickly and were packaged well and seem to be a great quality. Highly recommend.”
“Very quick delivery time from this seller, product was better than I have seen in the high street stores and a lot cheaper, I would definitely recommend looking at this seller, very happy with my purchase.”
“I ordered 100 wild garlic bulbs, had to chase the order. Was told the bulbs were out of stock but my order would be satisfied with new stock and arrive on schedule. Received another email telling me they'd be posted out that day. Then the following day an email said they were out of stock again... I've received a refund but why tell me items had been posted when they hadnt? We'd arranged a community planting event for school kids to make a wild garlic patch and we had to cancel. I won't be trusting this company again.”
Thank you for taking the time to leave your review. I can see that your parcel wasn’t delivered within the timescale quoted.
Once an order leaves our warehouse, it is in the hands of our courier partners. We closely monitor their performance and are currently achieving a 98% success rate for next-day deliveries. I’m very sorry that, on this occasion, the expected service level wasn’t met.
I can see from our records that we refunded your order in full in recognition of the inconvenience caused. We truly appreciate your patience and understanding, and we hope to provide you with a much better experience next time.
“Excellent service again, great price for the seeds and advice given about overseeding,
Customer service is 10/10, seeds where lost or damaged in the post, they didn’t arrived on the date given, called customer service and a new delivery was arranged this time they arrived as promised.”
“All very good service, arrived well packaged everything intact. Wasnt quite sure which items to use with each condition, or season but most must be after spring and no frosts. I am a domestic user and just trying to repair my lawn. Not sure how long the 1L bottles will last compared to powder, but at least no problems, but happy with Boston seeds.”
