“I would rate service as good - website was great to navigate; ordering was very straight forward.
I ordered on a Friday evening so would expect next day delivery to be Tuesday - it was actually Wednesday- no great issue for me but not what is promised”
Hi Jim,
Thank you for your wonderful review. I will share your feedback with the rest of our team.
I can see that your parcel wasn’t delivered within the timescale quoted.
Once an order leaves our warehouse, it is in the hands of our courier partners. We closely monitor their performance and are currently achieving a 98% success rate for next-day deliveries. I’m very sorry that, on this occasion, the expected service level wasn’t met.
We truly appreciate your patience and understanding, and we hope to provide you with a much better experience next time.
Best wishes, Jenna
“I paid by PayPal. But have recently moved and forgotten to change my address. Lovely lady on the phone sorted it for me and the horse herb seeds arrived at new address no problem. Fabulous company to deal with. Been a customer for many years. Never had a problem. Seeds are great too”
“The plants arrived well packed and in good condition. As they are plug plants I have potted them up to ensure they are bigger when I plant the out in the garden.”
“Brilliant company to deal with .
Products are well explained and lots of hints and tips on the site too
Bought some child's play grass seed which arrived very quickly and was very competitively priced”
Hi Riona,
Thank you for your review.
We do try to make it clear on the website that the bulbs will be delivered at different stages of the growing period whilst 'In The Green'. The later into the season, the bulbs will have finished flowering and will therefore be dying back.
As you can see, the bulb has flowered and will be viable. These are best planted straight into the ground upon arrival, and any leaf growth left to ensure the nutrients are taken back into the bulb for flowering next season.
Please do not hesitate to contact us directly if you have any further queries.
“Excellent service reference my first purchase from your company. Website ordering worked well, competitive pricing and prompt delivery. Just hope the seed turns out like the advert photo. 😂😂”
“Bulbs in the green need prompt delivery and be in good condition to plant out. Boston seeds fulfilled these points superbly and bulbs have taken root.”
