“Service was excellent even though the delivery was only delayed by a single day I was communicated to about the change immediately.
customer service great !
Tony”
“The goods I ordered were of good quality and a very good delivery service ordering over the phone was easy for me with a pleasant speaking lady taking my order.”
“Was so easy to order but the next day service let them down,in fact it took three days to receive the moss killer.so have only give them four stars.But I have no problem with the moss killer or the firm.Have used them before for grass seed and the product was brilliant.Never have had a bad batch.Of course I would use them again,the products work well.”
Thank you for taking the time to leave your review. I can see that your parcel wasn’t delivered within the timescale quoted.
Once an order leaves our warehouse, it is in the hands of our courier partners. We closely monitor their performance and are currently achieving a 98% success rate for next-day deliveries. I’m very sorry that, on this occasion, the expected service level wasn’t met.
Thank you so much for your review. We appreciate your lovely feedback.
Best wishes, Jenna
“I was pleased to get a wild flower mix for heavy clay soil that I can plant now in mid march.
The seeds we're delivered very promptly and with clear guidance on how to plant.”
“I live in Lincolnshire so I was eager to support a local business. My order arrived quickly and sensibly packaged. For the weight of seeds I received I think these worked out as good value and are native species. I will use again. Possibly try their plug plants.”
“Information on grass seed mixtures supplied and recommended use very comprehensive. Selected seed ordered arrived safely, well packed and in good time. Too early to sow yet.”
“Delivery took a bit longer but that was the delivery company, the website is easy to use and find what you want the seeds came in good packaging very happy with order the price will shop here again.”
