“The product I wanted was easy to find on your website. No problem with ordeding the fertilizer and it arrived on time without any issues. I have purchased from Boston Seeds before and will do so again.”
“I'm more than happy with these guys, found what I was looking for and sent an email asking some advice about the product I bought and they answered straight away, can't fault both the product and the Boston team”
“The plants in the green are great quality
I bought two sacks of daffodils in the autumn and they are all flowering like mad. They look fantastic and are very sturdy plants. Thank you.”
“The bulbs I ordered were sold as 'in the green'. Thesnowdrops daffodils & English bluebells were well passed that. It was disgraceful. My neighbour and I had put the time aside from our work, to plant the bulbs in a communal space to brighten up the Close. They were kept in cool environment and planted the day after delivery. It was shocking to see what arrived. They all had long yellow growth I t was a total waste of our time & dissapointing for those we had told about our contribution to improving the look of the Close. The product bore no comparison with your advertising photos. My neighbour suggested we plant a few of them as they might come up next year. We failed in our part of project due to your breach of product description. We have no blooms as promised, just a dull area with a few bulbs in that may flower next year. This has been a very dissapointing transaction with your company.
I hope I will receive a refund but even that barely covers the waste of time and expectation zi had if your company. I would like an explanation as to why you trade like this.”
Hi Helen,
Thank you for your review.
We dispatch the bulbs whilst they are actively growing throughout the 'In the Green' season. We have tried to make this clear when ordering that at different stages the bulbs may only have a few shoots, or have finished flowering and will be dying back with the nutrients going back into the bulb for the following year's flowering.
I apologise you were not satisfied with the bulbs that you have received and if you wish to contact our customer services, they will be able to help rectify this for you.
We truly appreciate your patience and understanding, and we hope to provide you with a smoother experience next time.
“Fantastic products. Always delivered with prompt efficiency, and on one recent occasion the customer service team were brilliant in resolving my issue. I never get my lawn care items from anyone else.”
“I bought some wild flower plug plants, they arrived in excellent condition. They were tiny and had only just been put into the modules so I left them a couple of weeks to settle, they had a great root system when I planned them out. Really hoping they'll all grow away now they're in their permanent location. They have the best chance I think.”
