“I live in Lincolnshire so I was eager to support a local business. My order arrived quickly and sensibly packaged. For the weight of seeds I received I think these worked out as good value and are native species. I will use again. Possibly try their plug plants.”
“Information on grass seed mixtures supplied and recommended use very comprehensive. Selected seed ordered arrived safely, well packed and in good time. Too early to sow yet.”
“Delivery took a bit longer but that was the delivery company, the website is easy to use and find what you want the seeds came in good packaging very happy with order the price will shop here again.”
“Excellent service. Next day delivery, and when I unpacked it to find it had been damaged in transit, Customer Service were quick to despatch another one which arrived the very next day too. Loved the bee hotel - looking forward to seeing some guests.”
Hi Steven,
Thank you for taking the time to leave your review. I can see that your parcel wasn’t delivered within the timescale quoted.
Once an order leaves our warehouse, it is in the hands of our courier partners. We closely monitor their performance and are currently achieving a 98% success rate for next-day deliveries. I’m very sorry that, on this occasion, the expected service level wasn’t met.
I can see from our records that we refunded your delivery charges in recognition of the inconvenience caused. We truly appreciate your patience and understanding, and we hope to provide you with a much better experience next time.
“I’ve used Boston Seeds for many years now, I don’t even look to compare prices any longer.
Great range of seeds, that always put on a great show, creating a snug sense of satisfaction. Customer service is outstanding too, with humans at the end of the phone👍🇬🇧”
“Had a non delivery from EVRI, who had given information and timing of my ordered goods.. An excellent response from Jenna at CS, who initiated a different carrier for my replacement ordered goods ..”
