“Fantastic products. Always delivered with prompt efficiency, and on one recent occasion the customer service team were brilliant in resolving my issue. I never get my lawn care items from anyone else.”
“I bought some wild flower plug plants, they arrived in excellent condition. They were tiny and had only just been put into the modules so I left them a couple of weeks to settle, they had a great root system when I planned them out. Really hoping they'll all grow away now they're in their permanent location. They have the best chance I think.”
“Service was excellent even though the delivery was only delayed by a single day I was communicated to about the change immediately.
customer service great !
Tony”
“The goods I ordered were of good quality and a very good delivery service ordering over the phone was easy for me with a pleasant speaking lady taking my order.”
“Was so easy to order but the next day service let them down,in fact it took three days to receive the moss killer.so have only give them four stars.But I have no problem with the moss killer or the firm.Have used them before for grass seed and the product was brilliant.Never have had a bad batch.Of course I would use them again,the products work well.”
Thank you for taking the time to leave your review. I can see that your parcel wasn’t delivered within the timescale quoted.
Once an order leaves our warehouse, it is in the hands of our courier partners. We closely monitor their performance and are currently achieving a 98% success rate for next-day deliveries. I’m very sorry that, on this occasion, the expected service level wasn’t met.
Thank you so much for your review. We appreciate your lovely feedback.
Best wishes, Jenna
“I was pleased to get a wild flower mix for heavy clay soil that I can plant now in mid march.
The seeds we're delivered very promptly and with clear guidance on how to plant.”
