Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery and part exchange operation .when needing assistance with new software upgrade again excellent support”

Helpful Report

Posted 9 years ago

“Very good customer service, and quick delivery”

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Posted 9 years ago

“Very patient and helpful with my frequent visits to find a piano.”

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Posted 9 years ago

“Quick service and delivary.”

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Posted 9 years ago

“It is clerly and intersant”

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Posted 9 years ago

“Great service, great part ex price on my piano against a Roland LX7 and great advice from Amanda too. Thanks!!”

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Posted 9 years ago

“Efficient, reliable and quick!”

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Posted 9 years ago

“Good help over the telephone and follow up enquiries answered promptly. Delivery was, as promised, fast and reliable.”

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Posted 9 years ago

“I'm extremely happy with the piano and the service that I received from you. However, I was extremely disappointed to discover that shortly after buying the piano you've reduced the price by £200. I'm not made of money and I don't make much money with my job so this was a very large purchase. The £200 reduction would've made a lot of difference to me.”

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Posted 9 years ago

“Good price excellent service”

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Posted 9 years ago

“members of staff were very reliable with their knowledge. you tube tutorials were excellent to help us compare differences between models. The package was perfect. My son has just completed grade 1 with only 9 points off distinction! Huge change from a £50 charity shop piano to this I know, but he loves the idea of head phones to help him concentrate. above all you delivered to the isle of shite!!!!! ye-ha! this made me so happy especially as this was wrapped up in the price unlike a competitor of yours not that far away when it comes to internet shopping, they were going to charge me a whopping £250 extra to get it here for ' piano specialist' to deliver!!!”

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Posted 9 years ago

“very HELPFULL AND COMPLETED EVERYTHING AS PROMISED”

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Posted 9 years ago

“Really pleased with the little Martin great time. Service and support first class”

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Posted 9 years ago

“Great service and prompt delivery on required date. Kronos in excellent condition (used). Will keep an eye for other bargains. Thanks again.”

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Posted 9 years ago

“Extensive showroom, allowed me to play all different pianos for a long time to select the one I wanted, knowledge-able and helpful staff, very prompt and efficient delivery and first tuning. Could not be happier with the piano which is getting tremendous use.”

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Posted 9 years ago

“Lovely personalised and friendly service - quick turn around - highly recommended!”

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Posted 9 years ago

“Excellent service.”

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Posted 9 years ago

“Brilliant service, and great advice when I called in. Just what you need from a proper musical instrument retailer.”

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Posted 9 years ago

“Bonners Music, at the time of my purchase of the Katanya 100w, were the only supplier who could actually supply the Boss amp within a couple of days. All other suppliers that l contacted did not know exactly when the amp would be in stock. The Katayna arrived on the day arranged at my address and extremely well packaged and undamaged and in perfect working order.”

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Posted 9 years ago

“Very good product and great customer service.”

Helpful Report

Posted 9 years ago

Bonners Music is rated 4.9 based on 4,922 reviews