Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was very competitively priced. Slight issue on arrival that was very quickly and efficiently resolved. Wouldn't hesitate to use again.”

Helpful Report

Posted 9 years ago

“Went to view piano, David was very helpful, the condition of the instrument was outstanding for age (47 years old). Delivered when we asked due to building work at home and then contacted by tuner to make appointment to visit. Great service.”

Helpful Report

Posted 9 years ago

“Had exactly the piano I wanted at a good part used price. Helpful and arrived well packaged arrived on time.HIGHLY RECCOMEND Thanks”

Helpful Report

Posted 9 years ago

“I was looking for our first piano and found Bonner Music great. The website is very helpful, staffs were friendly and helpful. Goods came very quickly. Thanks”

Helpful Report

Posted 9 years ago

“Have been a customer since Tony took over from Peter Bonner, and the shop has got better and better ever since. I have bought so much gear from Bonners over the years and are treated like one of the family. This a super shop with lovely staff, you will not find a better one , or get better deal anywhere . Thank you Bonners”

Helpful Report

Posted 9 years ago

“Finally able to buy the guitar of my dreams, Bonners made it an even more enjoyable experience with friendly service, good price and the guitar was perfectly set up and ready to rock!”

Helpful Report

Posted 9 years ago

“Friendly and knew info”

Helpful Report

Posted 9 years ago

“Excellent service in the shop and delivery to suit us.”

Helpful Report

Posted 9 years ago

“Straightforward transaction delivered on time by efficient guys who removed all the packaging and set up the piano.”

Bonners Music 5 star review on 16th August 2017

Helpful Report

Posted 9 years ago

“Bonners music responded very quickly when I contacted them initially to esquire about part exchanging my Roland piano for a Yamaha CVP705. They offered me a very good price for my piano. My piano was bought from Yamaha by Bonners at a significant discount. I therefore received an additional discount which was very generous of them. I would highly recommend Bonners if you are in the market for a new piano.”

Helpful Report

Posted 9 years ago

“I bought a Gibson J-35 from Bonners. I hadn't seen or played it as I am many miles away from the store. I received excellent service, had a complimentary string change and the guitar arrived quickly and well packed. It is a great sounding, lightweight, reliable guitar. I can recommend this guitar and Bonners music to any gigging musician.”

Helpful Report

Posted 9 years ago

“The staff took the time to explain the piano's on display and were very helpful. They were knowledgeable on the products and helped to make a decision that would support my daughter in her progress on learning the Piano Would definitely recommend Bonners Music store to any prospective buyers!”

Helpful Report

Posted 9 years ago

“Given great opportunity to try out different pianos with knowledgeable staff to assist. Delivery was on time and installed well.”

Helpful Report

Posted 9 years ago

“Brilliant service. Very happy.”

Helpful Report

Posted 9 years ago

“Salesperson was knowledgeable and helpful.”

Helpful Report

Posted 9 years ago

“Excellent service.”

Helpful Report

Posted 9 years ago

“Very happy with your service”

Helpful Report

Posted 9 years ago

“Excellent service, friendly staff and good advices”

Helpful Report

Posted 9 years ago

“Couldn't be happier with the service I received from Bonners when ordering my fender telecaster over the phone, came the very next day it looks and sounds great. Would not hesitate to buy from Bonners again, very friendly staff on the phone and they also sent me photos of the guitar before I ordered it.”

Helpful Report

Posted 9 years ago

“Really great service again from the team at Bonners. Needed back up information for my Tyros and they didn't let me down. I can totally recommend them.”

Helpful Report

Posted 9 years ago

Bonners Music is rated 4.9 based on 4,922 reviews