Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over the years I have bought a number of instruments from Bonners and their service has always been excellent. Efficient and friendly, I cannot recommend them highly enough.”

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Posted 9 years ago

“Excellent service, quick delivery and a very happy Son who has excelled in his playing Thank you!”

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Posted 9 years ago

“great to deal with very quick too”

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Posted 9 years ago

“Prompt delivery”

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Posted 9 years ago

“Bonners were helpful from the first moment I contacted them. I was offered a very fair amount for some equipment I wanted to give in exchange for a single keyboard. (Initially a Nord Electro 5D.) I was won over by the Nord experience, and again, with friendly help from the company, I exchanged the Electro for a Nord Stage 2EX, and instrument that I really am enjoying (despite its 130 or so controls!).”

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Posted 9 years ago

“Really good service. Delivered as arranged to North Yorkshire. Very happy with the product.”

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Posted 9 years ago

“Very helpful when purchasing a piano for our daughter. Delivered on time.”

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Posted 9 years ago

“Being in the market for a Les Paul I went in just to browse their selection. Bonners' knowledgeable staff told me about the options in the current range and were happy for me to try any guitar through the amp of my choice. I found a 2016 'Traditional' that really suited me and they were even able to shave something off the ticket price.”

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Posted 9 years ago

“I enjoyed full cooperation and every help I could wish for including part exchange, alternative methods of payment and delivery on the date of my choosing.”

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Posted 9 years ago

“Great customer service, setting up finance was simple, and communication on delivery was excellent. Very pleasurable experience!”

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Posted 9 years ago

“I am very pleased with my new piano which was delivered promptly ????”

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Posted 9 years ago

“Would have given five stars as the service from Bonners was excellent. That is until a lady from Bonners rang a month later asking me to pay the £1000 balance which I'd paid when collecting it !! Took a day or so for them to "find" the payment but wasn't nice to get that phone call at all. Otherwise they were superb.”

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Posted 9 years ago

“This guitar arrived well packaged and was well set up. The quality of this particular instrument was like new and price was value for money. Fast dispatch and would have no hesitation in buying from Bonners anytime. Thanks.”

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Posted 9 years ago

“Right from my first contact everything was handled efficiently and very professionally with good communications with myself and between other members of the organisation so that when I phoned up there was no need for me to provide all my information each time , I know everywhere ought to run this way but sadly few places do.”

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Posted 9 years ago

“The staff are all very friendly and they give you great advice while reading shopping.”

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Posted 9 years ago

“Excellent service all round. Would be very happy to use Bonners Music again.”

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Posted 9 years ago

“Very good, knowledgeable staff. Easy transaction and a great trade in price on my old Korg.”

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Posted 9 years ago

“I got a great deal on a Yamaha mixer. Quickly delivered & very happy.”

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Posted 9 years ago

“I got a good deal. Easy to deal with and very prompt delivery. Goods exactly as advertised.”

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Posted 9 years ago

“Good communication and order confirmation, very quick delivery (next day)”

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Posted 9 years ago

Bonners Music is rated 4.9 based on 4,922 reviews