Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,639 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent music retailer. Great price and delivery. Superb.”

Helpful Report

Posted 10 months ago

“Polite and very helpful over the phone, great service and prompt delivery, highly recommended.”

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Posted 10 months ago

“I was looking for a keyboard for my grandson and received excellent telephone advice, without any assurance that I would actually buy form Bonners. This is why I would recommend Bonners and why I decided to buy from them. The purchase itself was easy, competitively priced and speedily delivered.”

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Posted 10 months ago

“Delighted with my new guitar which was delvered promptly and safely. Excellent service from Bonners.”

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Posted 10 months ago

“Extremely helpful and polite on the phone regarding help for a mains adapters for my keyboard”

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Posted 10 months ago

“Excellent service, thank you.”

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Posted 10 months ago

“Great gear plus excellent company to deal with. On the ball”

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Posted 10 months ago

“We purchased the Yamaha CVP909 polished Ebony on 17th December 2024 and it was delivered on January 6th 2025. We understood the delay because of Yamaha closedown for the Christmas holiday. Bonners did everything to push for delivery from Yamaha for us and we received excellent customer service. We traded in our Yamaha CVP309pm and received an excellent trade in price too which we were delighted with. The two gentlemen who delivered and assembled the new CVP 909 piano were very helpful and took great care not to scratch the new piano or damage anything in our small music room which houses a classical organ, and 2 other pianos plus an entertainment organ. Very impressed with the quality of service. (my wife is extremely fussy as to her instruments and the care of). The CVP 909 is an excellent instrument and we are well pleased with it. My sister, a professional pianist, composer and musical director, Is very impressed with the CVP 909 and despite her owning her own beautiful acoustic grand. She has been around to us to play the CVP 909 several times even overcoming her distrust of digital pianos. She has plans to use the CVP 909 to record her own compositions as soon as she has the time. She is very impressed with the Bosendorfer voicing. My wife finds the touch screen menus very helpful and soon found her way around the various menus. We will definitely keep Bonners in mindfor future musical projects and instruments. Thanks Bonner for your excellent service.”

Bonners Music 5 star review on 12th February 2025

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Posted 10 months ago

“Happy with the product and item are delivered on time safely . Very good service”

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Posted 10 months ago

“Excellent service good price and next day delivery”

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Posted 10 months ago

“Very quick delivery, I received my piano 2 days after ordering online as expected and I am very happy indeed with my purchase.”

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Posted 10 months ago

“Excellent service and a bargain! Would recommend”

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Posted 10 months ago

“I am extremely happy with not only the piano itself but the excellent service I received from Bonners. They went above and beyond to ensure I got the piano delivered on the date I wanted due to it being a gift. The delivery team were excellent in getting the piano set up. I would 100% recommend Bonners. Many thanks.”

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Posted 10 months ago

“Great service each time I have used Bonners. Very speedy deliveries.”

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Posted 10 months ago

“Item was out of stock when ordered but Bonners kept me well informed regarding delivery date.”

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Posted 10 months ago

“Very impressed. Nice item, good price and fast delivery. 100% recommended!”

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Posted 10 months ago

“I found the guitar I was looking for at a very good price and the delivery service was excellent.”

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Posted 10 months ago

“Very informative team, efficient and reliable experience. Would definitely recommend to my friends. Thanks for a service.”

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Posted 10 months ago

“Very fast turnaround on mail order”

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Posted 10 months ago

“Shame that their don't offer free return services, even for expansive good's they charge minimum £45”

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Posted 10 months ago

Bonners Music is rated 4.9 based on 4,639 reviews