Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,353 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,353 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service. I would be happy to use again and recommend to others.”

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Posted 1 year ago

“EXCELLENT, PROMPT TRANSACTION, MANY THANKS.”

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Posted 1 year ago

“Ser ice like service used to be. Treating the customer as a customer well done and keep up the food work. If you want to buy from a retailer that values customers Bonners is your store and value for money ey too.”

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Posted 1 year ago

“Very helpful, prompt delivery and a beautiful keyboard.”

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Posted 1 year ago

“I have just taken delivery of a Kawai MP11 SE which is absolutely superb. Without doubt the best digital piano I have ever played. First class service from Tony and all at Bonners including the delivery team. If only all other retailers offered the same! Bryan Mackenzie - Essex”

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Posted 1 year ago

“I am a new customer and this is the first time that I have used Bonners Music. I found my online purchase very positive. The price was very good and the product was exactly as described. This has prompted me to look at their website for any future musically related items that I need to buy.”

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Posted 1 year ago

“Bonners is an outstanding music store and I made my first purchase, a Yamaha Keyboard, around 15 years ago. Just bought a Roland RD2000 Keyboard and it arrived in good condition and was competitively priced.”

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Posted 1 year ago

“I wasn't sure if my keyboard had been a shop display model or something, (I think it was the last in stock at the time of ordering), and I could see a few fingerprints on the buttons, keys and around the casing etc when I unpacked it, but other than that slight concern - the keyboard is fantastic, the delivery was super fast, and I'm enjoying my purchase overall. Thanks again.”

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Posted 1 year ago

“Item arrived very quickly, free postage and the item in question was the best price I could find. Will be using again absolutely. Excellent service all round!”

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Posted 1 year ago

“Very helpful and excellent service. Delivery was simple and on time.”

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Posted 1 year ago

“Very good customer service, attentive to customer's requests.”

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Posted 1 year ago

“Fast turnaround and very helpful”

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Posted 1 year ago

“I recently needed to purchase a new digital piano for my choir, and the service from start to finish has been exemplary. From general customer service to helping sort out of a package deal to helping with a lost item. I dealt with Tom mostly, but everyone was great. Keep it up guys! :)”

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Posted 1 year ago

“My purchase was only a gift voucher but this was very simple to do and was received by email almost instantly”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Excellent service thanks and Hammond XK4 is superb”

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Posted 1 year ago

“Excellent advice via Redhill store followed by easy and quick online ordering process.”

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Posted 1 year ago

“Managed a pre order smoothly - arrived as expected”

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Posted 1 year ago

“Bonners Music were excellent, the delivery and installation of the piano went perfectly. From when the purchase was made they kept in touch regularly firstly to arrange a delivery day/time and then on the day to update us on the arrival time. Very friendly and helpful indeed :)”

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Posted 1 year ago

“Once again excellent service from Bonners. Tom kept me updated about when the music rest for my SKX Pro Stand would be available . I received an email letting me know what day the stand would be available online, and on that day was able to order it. Very prompt delivery too. Tony gave me excellent service when I bought the SKX Pro last January and told me that a music rest would be available.”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,353 reviews