Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,775 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was fine but not really satisfied with the product Nautilus Korg, because touch-screen not very responsive. hard to use.”

Helpful Report

Posted 4 years ago

“Fantastic service from the shop, particularly Simon who went searching for a requird product and enabled our music group to be Covid safe by supplying microphone at very short notice.”

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Posted 4 years ago

“Emma Browne, Piano Specialist was helpful from the time of ordering the piano till the delivery. The entire process was pleasant and efficient.”

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Posted 4 years ago

“Extremely helpful staff, in fact the best I’ve had.”

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Posted 4 years ago

“Web site was easy to navigate and find what I wanted. Similarly, placing the order was straightforward. Item was delivered as arranged.”

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Posted 4 years ago

“Great service. Requested a price match from Bonners as I wished to purchase from a reputable well respected store. I received an email from Jackie asking for my location after which got back saying they were happy with the price match and would also include free delivery. I placed the order and a few days later it arrived unopened and as it left the factory. Very expedient, friendly and professional. Cannot speak about the keyboard yet as its wrapped up for our daughter for Christmas but I have no doubt she will love it. (Kawai Mp7se) Many thanks Bonners and I am sure we will be doing business again in the not too distant future. Mrs H. Weston super mare”

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Posted 4 years ago

“Recently ordered a Roland DP603 and it arrived on time and in excellent condition. I had previously ordered a HP704 model, but changed my mind because of limited space in my room. I called customer service and they were very helpful with my query. I would definitely recommend them.”

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Posted 4 years ago

“Excellent dedicated service. Bought new HP704 digital piano in white and received good part exchange offer for my 3year old instrument. Showroom in MK is absolutely fab!”

Bonners Music 5 star review on 17th December 2021

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Posted 4 years ago

“Great price on Markbass amp. Delivered on time. Excellent service guys !”

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Posted 4 years ago

“Thanks guys, it arrived promptly and all was in order”

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Posted 4 years ago

“Even if TNT didn’t offer the high level of service, bonner s representatives were amazing.”

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Posted 4 years ago

“Easy website to use, good service via email and great guitar . Will def use again”

Bonners Music 5 star review on 16th December 2021

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Posted 4 years ago

“Very easy company to deal with. They did everything to resolve a delivery issue promptly that wasn't their fault. Great experience, will buy from them again.”

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Posted 4 years ago

“Very pleased with the excellent speedy service and kept informed at all times would recommend.”

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Posted 4 years ago

“Service, Delivery, Excellent”

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Posted 4 years ago

“Always exceptional service always from Bonners. I often shop here and recommend it to my piano students.”

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Posted 4 years ago

“Great communication and fast delivery time :)”

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Posted 4 years ago

“Great service and very responsive.”

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Posted 4 years ago

“Each time I spoke with the team at Bonners I had the pleasure of speaking with genuine, knowledgeable, passionate and helpful staff. This includes the two lovely delivery chaps. What a fabulous company to do business was with. I feel confident with my purchase and am excited to see my sons face on Christmas Day!”

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Posted 4 years ago

“Efficient service. Product arrived earlier than I thought it would.”

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Posted 4 years ago

Bonners Music is rated 4.9 based on 4,775 reviews