Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,718 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

168

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and nice little guitar. It took longer to arrive than originally antcipated but arrived in perfect condition and well set up.”

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Posted 5 years ago

“brilliant company! they couldn`t be more helpful and apologetic when my order couldn`t be filled straight away.”

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Posted 6 years ago

“I recently purchased a Roland FP30 keyboard and their prices were cheaper than Amazon. Chap was very helpful and apologised for the fact that electrical work was taking place in their showroom. Really pleased with my purchase and would highly recommend this keyboard for beginners/intermediate players. Brilliant value for money.”

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Posted 6 years ago

“excellent value.”

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Posted 6 years ago

“Excellent knowledgable staff. A bit more communication about delays to order (which in itself wasnt Bonners fault) would have been helpful. Delivery chaps were brilliant.”

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Posted 6 years ago

“I was very happy with my visit to bonners music store staff were very friendly and helpful and informative”

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Posted 6 years ago

“I made an extensive study when we decided to buy a piano and found that Bonnets Music has more choices and better price. The experience was quite happy. The piano was delivered very soon and the installation engineers very professional and friendly. I recommend Bonner’s Music highly.”

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Posted 6 years ago

“Excellent to deal with, this is the second time I've traded a keyboard in, very happy with how well everything goes in said process”

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Posted 6 years ago

“Great - all fine. It arrived in plenty of time. Very happy.”

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Posted 6 years ago

“Great shop very happy with the upgrade to Hammond SKX .This will alway be my 1st choice for new products.”

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Posted 6 years ago

“Helpful, knowledgeable, favourable price.”

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Posted 6 years ago

“very good sevice all round”

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Posted 6 years ago

“Helpful on the phone when initially ordering, and equally helpful and soft arranging a replacement for the stool when needed.”

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Posted 6 years ago

“All the staff at Bonners were very helpful, and very knowledgeable. A great shop, with a great selection of choice. One of my favourite music shops.”

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Posted 7 years ago

“Very prompt, efficient and friendly service.”

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Posted 7 years ago

“I had two separate quality issues with the new Kawai CA78 that I purchased. Bonners staff were able to quickly address and rectify these problems.”

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Posted 7 years ago

“Very good service. Helpful staff. Particularly like the part exchange service which saves one the hassle of selling privately. My particular problem with a midi keyboard and a backing module took a while to sort out but was eventually sorted. Would recommend.”

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Posted 7 years ago

“Thanks, very pleased with Roland BK7m - amazing range of Styles and Sounds.”

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Posted 7 years ago

“Excellent service, unfortunately the delivery from dpd went wrong but a phone call to bonners enabled a resolution. Would certainly use bonners again.”

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Posted 7 years ago

“Delivery was prompt and in good condition, I would have liked a "heads-up" that it was coming, but fortunately I work from home.”

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Posted 7 years ago

Bonners Music is rated 4.9 based on 4,718 reviews