Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent professional service, and very quick delivery”

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Posted 10 years ago

“Always good service received in the shop. Only issue has been when phoning to ask to hear the TR8 before buying. Huge reluctance at first but after much referring whilst holding on the line, they agreed to do so. I did mention I had purchased numerous times in last 6 months. Bonners website does promote being able to hear Roland's Aira range on request. Otherwise, v satisfied.”

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Posted 10 years ago

“Excellent customer service, as always. Good knowledge of the product and suitably for my needs. Thanks guys!”

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Posted 10 years ago

“Staff very helpful and knowledgeable. Competitive pricing”

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Posted 10 years ago

“Thank you Bonner Music. My guitar arrived the next day”

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Posted 10 years ago

“Great service, great price and quick delivery”

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Posted 10 years ago

“Helpful advice in the shop, brilliant delivery on th day I purchased, thoroughly recommend bonners”

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Posted 10 years ago

“Great service thank you .”

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Posted 10 years ago

“Excellent professional service, at every stage of the transaction. I couldn't believe the speed of delivery. Although there was a slight problem caused by the carrier Bonners staff resolved it immediately. Thank you. I wouldn't hesitate to recommend Bonners to anyone.”

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Posted 10 years ago

“I can't rate the service from Bonners highly enough, from first inquiry to delivery of my Yamaha CLP-575R. A fair price was given for my existing piano. After making the decision and making payment, delivery plus assembly occurred within a few days. The delivery team were extremely helpful, despite being very busy. The finishing touch was an adjustable stool to match the cabinet finish. I am so pleased with my purchase and love my new Clavinova. This is the second time I've used Bonners for a similar transaction and I wouldn't use any other store. Highly recommended. Thanks again.”

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Posted 10 years ago

“Could not fault a thing about the service from Bonner's. Also got to play a beautiful Epiphone , quality beyond it's price. Would definitely recommend Bonner's/ Epiphone.”

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Posted 10 years ago

“I didn't keep the guitar in the end but the service from George and Mike at Bonners was first class. There was a slight delay in the processing of my refund, which meant that I had to chase it up, but George was quick to rectify the situation. Very professional throughout.”

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Posted 10 years ago

“Please can we arrange for the 'tuning' - tel 07951 612590 Many thanks, James Kalbassi”

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Posted 10 years ago

“Great purchase with awesome customer service from start to finish. Thanks ever so much. I LOVE my piano.”

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Posted 10 years ago

“Great service delivered on all promises”

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Posted 10 years ago

“Arrived promptly and the item was just as expected.”

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Posted 10 years ago

“The staff at Bonners Music Could not have been more helpful. A full demonstration on many keyboards was given before I decided on the DGX 650. A generous trade in on my previous Yamaha keyboard was also offered. I can really recommend them for a very good buying experience. get it in my car”

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Posted 10 years ago

“Great telephone service, prompt delivery. Very pleased with new piano.”

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Posted 10 years ago

“Excellent service, quick delivery and a price match. Well done Bonners Music.”

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Posted 10 years ago

“Excellent Service, very speedy and a great product.”

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Posted 10 years ago

Bonners Music is rated 4.9 based on 4,922 reviews