Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and helpful service on the phone - and arrangements made to transport my new piano using professional removers.”

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Posted 10 years ago

“extremely fast delivery of our Yamaha P-45. Thank you.”

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Posted 10 years ago

“Very competitive deal, nice staff, part-exchanged my old clavinova, collected on the same day as the new Kawai delivered.”

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Posted 10 years ago

“I have bought guitars from Bonners previously and always get good service. This time I part-exchanged a Fender and Martin and was happy with the agreed price. And the J-200 is playing like a dream. I'll be back!”

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Posted 10 years ago

“I was delighted with the help I received from the sales team! The finance options were very flexible and allowed me to get the equipment I really wanted. I am very grateful to Tom who was always there to inform me what was going on with my order!”

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Posted 10 years ago

“I part-exchanged another keyboard previously purchased from Bonner's, along with a Nord Electro Organ and a Yamaha speaker. The two men who came with my new LX-17 were prompt and very efficient at assembling and setting up the piano. I was very impressed with the service.”

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Posted 10 years ago

“Fast delivery , excellent product”

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Posted 10 years ago

“Excellent service, super fast postage, I am more than happy, would recommend this shop very highly”

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Posted 10 years ago

“Delivery was efficient, on time and well handled. The guys were very helpful. Thank you!”

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Posted 10 years ago

“Wonderful help and we're delighted. Our new piano sounds amazing and we shall look forward to hearing our family pianists grow. :-)”

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Posted 10 years ago

“I rang about a used guitar, and Miles answered all my questions professionally. We agreed on a fair deal, and the guitar arrived next morning. It was well packed and in excellent condition and I am very pleased with the service from Miles, and Bonners Music . Thank You.”

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Posted 10 years ago

“Amazing bit of kit and perfect treatment from the staff ai Bonners.”

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Posted 10 years ago

“I was so glad to have purchased a near-new KORG Keyboard from you recently......this model is so hard to find secondhand! Delivery was very quick and packaging excellent. My few queries re. operating the keyboard were answered swiftly and professionally by whoever it was I spoke to from the keyboard dept. at BONNERS.....sorry I can't recall his name!!! Bravo!”

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Posted 10 years ago

“Excellent communication in weeks leading up to our visit. Huge range in store and good purchase options. Make sure all staff know what has been agreed in advance. Very happy with overall experience”

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Posted 10 years ago

“Excellent service as usual from Tony White. All the Best for 2016 Kind Regards Robert Kelly”

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Posted 10 years ago

“Very good guitar. Solid wood, very nice and warm sound. I am very happy with this purchase.”

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Posted 10 years ago

“I traded in an upright piano in exchange for a used Clavinova and the process was fast and professional. I was offered a fair price in exchange for good value second hand instrument that was exactly as described. Two days after the order, the exchange took place with very careful delivery men. With no visits to the store for me to view my prospective purchase or for Bonners to see my piano, much was taken on trust and it was not misplaced. Excellent service.”

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Posted 10 years ago

“I live in Dover, and searched around locally for an Epi 339, only to be told that there were none in the country ! I often visit Easbourne and regard Bonners as my nearest Big music store, so decided to check with you, and was able to get the model I wanted..The trade in was fine and and the staff most knowledgable and helpful. HP.”

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Posted 10 years ago

“Bonners Music is fantastic. Great range of products and instruments and great customer service. Very good at advising when in store.”

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Posted 10 years ago

“Bonners service was spot on. Pity the guitar was faulty. Returned guitar and had a full refund. Regards Mike”

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Posted 10 years ago

Bonners Music is rated 4.9 based on 4,922 reviews