Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,806 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,806 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th May 2026

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Bonners Music 5 star review on 6th March 2026

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Bonners Music 5 star review on 16th February 2026

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Bonners Music 5 star review on 17th August 2025

Charles Cui

170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This item is awesome, my husband is well happy with this product and well recommends It.”

Helpful Report

Posted 11 years ago

“We think it was the best possible decision of ours to buy an electronic piano with a complimentary adjustable piano stool at Bonners Music. The delivery was prompt, and the installation service was very helpful. We are very satisfied with these.”

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Posted 11 years ago

“the only improvement to a great retail experience for me would have been for the finance application side of things to be done over the phone and not via post, other than that excellent service.”

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Posted 11 years ago

“Excellent, does everything the Yamaha memory does and is a lot cheaper!”

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Posted 11 years ago

“Very good and speedy service. The only reason I didn't give 5 stars was a mistake during the order in MY favour which was potentially serious. It was soon sorted out. Very pleased overall and would definitely use again.”

Helpful Report

Posted 11 years ago

Hi Tony Thank you very much for leaving us a review, and also for being so helpful when we realised the mistake which had been made. Please again accept our apologies for the inconvenience this caused at the time. Kind Regards Tony

Posted 11 years ago

“Very helpful staff.”

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Posted 11 years ago

“I often travel down from Maidstone on my scooter for a pleasant ride out as I consider Bonners to be a beautiful and interesting music store. The range and quality of products is quite impressive. As I play guitar, piano and keyboards, the moment I step through the door becomes a real treat and experience. I have made a number of purchases with the store over the last 4-5 years and have been very happy with the results. My last purchase involved a trade-in for 2 pianos (Yamaha CP5 and Portable Grand 650) which I was quite pleased with. Staff are friendly and competent at explaining products. In particular, my cousin came down to the store last year with a view to buy a Tyros 5 and I was very impressed with the way a member of staff (Tony) nailed the specific questions and demands my cousin put to him in regard to replicating certain styles on the T5 that he particularly wanted to retain from his old Yamaha PSR 5700 keyboard. Yes, a really great store. Regards, Martyn Rolfe”

Helpful Report

Posted 11 years ago

Dear Martin Thank you very much for your kind feedback regarding our store. I hope you are enjoying your new keyboards! Glad your cousin is happy with the Tyros 5 and I hope he managed to create PSR5700 similar sounding styles with the help I gave him! Look forward to seeing you both in the store again. Regards Tony

Posted 11 years ago

“The Mutec memory does exactly what I need at a price much better than the Yamaha expansion memory. Excellent service and quick delivery .”

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Posted 11 years ago

“As always very good service from your staff. The amp is just right for my needs, the PA channel is superb. The guitar channel is underpowered, but I was aware of this. You can play electric guitar on it, but it is of course biased towards acoustic.”

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Posted 11 years ago

“I really like my new Yamaha Tyros 4 keyboard which I bought from the Bonner's music store in Eastbourne; the sound is just incredible! I was really worried about upgrading my previous keyboard at home to the Tyros 4. I needn't have worried though as the Bonner's staff were approachable, friendly and helpful. I was offered a fair trade-in price for my previous keyboard and a discount on the Tyros 4 as I am a student taking their music lessons. Would I recommend buying a musical instrument from the Bonner's music store in Eastbourne? Yes, I most certainly would!”

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Posted 11 years ago

“very quick service”

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Posted 11 years ago

“Great service and great staff. I had no idea you place even excisted until I bought the kawai. Thanks”

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Posted 11 years ago

“The service I received was excellent, courteous and straightforward. Item arrived within agreed delivery dates. Very pleased with purchase. I would buy from Bonners again.”

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Posted 11 years ago

“After being away from drumming for a number of years, the Roland V Drum kit was purchased to serve purely as a practice kit. Obviously it doesn't feel the same as an acoustic drum kit, and that takes some getting used to. However after some fiddling and adjusting to the in built drum sounds (the edit functions allow you to completley customise each section of the kit) I am blown away by how natural it sounds. Well worth the money!”

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Posted 11 years ago

“Good prices and stock control. Quick delivery and all queries handled speedily and effectively. I love my piano.”

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Posted 11 years ago

“Very easy transaction, good and clear customer service. Would buy from again.”

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Posted 11 years ago

“When I decided to upgrade my keyboard to a Tyros 4 I trawled the internet for some time and finally decided to go to Bonners Music. This turned out to be a great decision, the lady on the phone was very helpful and once I had made the purchase the delivery of the Tyros was very prompt. I am absolutely delighted with my purchase and would have no hesitation in the buying from Bonners Music in the future.”

Helpful Report

Posted 11 years ago

“As a small 5 piece band - 3 vocals and a guitar (bass has a separate amp) we wanted something powerful enough for different spaces, very light but with some mixing abilities. This amp/mixer is brilliant and compared to other products on the market incredibly reasonable for price. Robin Hall.”

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Posted 11 years ago

“the best service i ever get online!!! thanks.”

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Posted 11 years ago

“The cover is great for the purpose it's designed for but I thought it was a carrying case. My fault so I now have a cover as well”

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Posted 11 years ago

Bonners Music is rated 4.9 based on 4,806 reviews