Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, very helpful and easy to shop with. Thank you for the smooth transaction, can't wait to try these speakers out!”

Helpful Report

Posted 12 years ago

“Telephone contact seems the best in complicated cases like purchasing the exact piece of equipment. While you can read and read, the staff here helped with those little bits that you're not quite sure about. Response to questions were quick, within a day, and fully explained. The delivery of the instrument was exactly on time. I was told between 9:00 and 10:00, and the van pulled up at 9:00. No waiting around all day. I would like to think that, when I purchase again, I will be using Bonners. The office staff seem very knowledgeably.”

Helpful Report

Posted 12 years ago

“Pleased with reception in shop and overall purchase. The overall experience has been spoilt by a very long delay in getting a carry case for my keyboard to be able to take it out on the road! I appreciate this is not totally the shop's fault but caused by delays by the manufacturer.”

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Posted 12 years ago

“Very pleased with the enthusiastic and prompt service.”

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Posted 12 years ago

“Very easy to order with friendly and helpful staff. My piano had to be shipped to the UK from the far east and I was kept informed with progress at regular intervals. The delivery came when they said it would and it was installed without any fuss or bother. This is the second instrument I have bought from Bonner's and I recommend them highly.”

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Posted 12 years ago

“Excellent - quick delivery and a good price.”

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Posted 12 years ago

“Helpful staff, very accommodating (matched a price I'd seen elsewhere online) and speedy delivery to boot - top notch! Oh, and my new Gibson 60s Tribute SG is one sweet guitar. Cheers Bonners!”

Helpful Report

Posted 12 years ago

“Mark Hards helped me try out many of the amplifiers in the shop, and gave me as much time and information as I needed to make my decision without any sales pressure at all. His product knowledge is excellent, and has the right mix of professional and personal contact with customers to make them feel valued.”

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Posted 12 years ago

“Very helpful and friendly and quick to reply to my questions. Fast delivery.”

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Posted 12 years ago

“Brilliant customer service in the store, friendly delivery and installation. Nothing to fault, just praise all round!.”

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Posted 12 years ago

“My Yamaha YDP162 is beautiful. I have been practising on it everyday and can even play it late into the night without disturbing the neighbours. From a non-experienced pianist I can now play every major and minor chord from A-G - it takes me a little while to work each one out, but I'm getting there!”

Helpful Report

Posted 12 years ago

“Excellent service and prompt response to questions, a better part exchange value offered than I got from the dealer where I purchased my PSR S650. I am very happy with the PSR S750, Great 5 Star Service”

Helpful Report

Posted 12 years ago

“I went to Bonners with the specific intention of choosing an electric piano to take with me to France. I found the staff both helpful and knowledgable - but most importantly I was left to try out the instruments freely without the feeling of being hassled in any way. It”

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Posted 12 years ago

“Fantastic,friendly,knowledgable staff. Fast delivery of piano.”

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Posted 12 years ago

“Bonners provided an excellent, prompt service when part exchanging my Tyros 4 keyboard for the Tyros 5. Very happy with their responsiveness...”

Helpful Report

Posted 12 years ago

“Excellent customer service and a pleasure to deal with. Ordered a package which was delivered on 4 separate occasions, but each time they were excellent at phoning and arranging delivery as each part of my order became available. Well pleased”

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Posted 12 years ago

“Great product, excellent customer service and delivery! Thanks Bonners!”

Helpful Report

Posted 12 years ago

“My latest purchase of a Yamaha PSR S910 was more by email and telephone rather than "on line", but what ever way you wish to look at it it was friendly, straight forward and very efficient.”

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Posted 12 years ago

“Good value for money and excellent interactive customer support leading to prompt delivery with no problems.”

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Posted 12 years ago

“Bonners always offers excellent service and is a pleasure to shop in.”

Helpful Report

Posted 12 years ago

Bonners Music is rated 4.9 based on 4,922 reviews