Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,806 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,806 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class transaction, keyboard as described . Arrived prompt and well packaged. Very friendly staff.”

Helpful Report

Posted 11 years ago

“I was very pleased throughout the negotiations for purchase of Tyros 5 in part exchange for Tyros 3. All communication was clear and informative and gave me the impression of dealing with a very capable, efficient and trustworthy dealer in musical instruments.”

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Posted 11 years ago

“good guitar for the money I spent and great service from the supplier . Would recommend Bonners to anyone looking for a first class music store and speedy delivery service”

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Posted 11 years ago

“An excellent service. The item I ordered was delivered to my door within just a few days, and the online store was both clearly laid-out and easy to use. I will definitely being using Bonners again!”

Helpful Report

Posted 11 years ago

“Buying an expensive keyboard when you haven't physically seen it is never easy but the sales person put me at ease with the warranty and describing it's condition as accurately as possible (excellent condition). Delivery was quick and finance was a doddle to arrange. Deal with confidence!”

Helpful Report

Posted 11 years ago

“The Kawai MP11 really is a wonderful professional-level instrument. Great piano sounds and very responsive action. I particularly like being able to adjust the weight to a lighter touch. Only downside is that it's very heavy so not really portable. Good service from Bonners with efficient ordering and prompt delivery.”

Helpful Report

Posted 11 years ago

“Dealing with Bonners had been effortless experience. The Staff were very accommodating especially on delivery date as I purchase my piano over Christmas period. Installation guys done brilliant job. I definitely recommend Bonners”

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Posted 11 years ago

“HI Tony I have been a customer for more then 25 years at Brighton and now Eastbourne Ive lost track as to how many organs and keyboards that I have purchased from you over the years. At present along with my Tyros 5 I purchased the Hammond SK2 which is fab and your staff was very helpful and I had to wait 3-4 weeks for it but was kept up to date on its expected delivery time. So thank you all”

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Posted 11 years ago

“Customer service is excellent.”

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Posted 11 years ago

“Contact was easy and helpful, my 2nd hand Tyros 4 arrived safely and well packaged. Any queries I had were dealt with swiftly and professionally. I am very happy with the service I received and would recommend them as a good supplier.”

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Posted 11 years ago

“Always receive great service from Bonner's this time it was for a Kawai CN32 which is one of the best pianos I have owned its the first time that I have veered away from Yamaha but with the sound and polophony of the Kawai I am not sure I will be back with Yamaha anytime soon, maybe its just a personal thing but I love this piano.”

Helpful Report

Posted 11 years ago

“Very good service. Bonners kept me well informed about the progress of my order.”

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Posted 11 years ago

“I purchased 1Gb used memory to install into my Tyros 5. It works perfectly and saved me some money by buying 'used'. Excellent value and service from Bonners.”

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Posted 11 years ago

“Good service, speedy delivery, great guitar”

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Posted 11 years ago

“I found the staff at Bonners Music Store extremely helpful and the communication was excellent!! I would definitely shop with you again and would certainly recommend you!!”

Helpful Report

Posted 11 years ago

“Great service. Good advice & quick delivery. Drums good sound & easy to follow instructions. Would definitely recommend.”

Helpful Report

Posted 11 years ago

“I had no hitches with this company at all, they were a great service to use and my guitar got delivered quickly and efficiently. I would highly recommend to anyone and my boyfriend was pretty impressed with his Christmas present.”

Helpful Report

Posted 11 years ago

“Have dealt with Bonners on several occasions, have found the staff extremely helpful and very informative, nothing too much trouble, pricing is very good, as is part exchange, and the range of gear is very extensive, I was informed as and when the Tyros 5 would be available by email and placed my order, paying by card is safe and secure, my Tyros 5 was delivered earlier than I expected. The Yamaha Tyros 5 is a brilliant keyboard workstation, expensive, but well worth the outlay, it gives me hours of entertainment and pleasure and I continue to learn and find something new every week, thanks to Bonners.”

Helpful Report

Posted 11 years ago

“Great service, great part exchange value on my Tyros 4 All round excellent just love my Tyros 5 full fuze key board. Thanks Roger.”

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Posted 11 years ago

“Staff were incredibly helpful and gave me a good price for the system Very happy with the product and service I recieved - thank you”

Helpful Report

Posted 11 years ago

Bonners Music is rated 4.9 based on 4,806 reviews