Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,717 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

168

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really friendly and helpful on the phone. Fantastically speedy dispatch. Great communication.”

Helpful Report

Posted 2 months ago

“Quick delivery Quality goods”

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Posted 2 months ago

“Quick delivery and great communication from the Bonners team. Very pleased with our new Kawai digital piano.”

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Posted 2 months ago

“Easy transaction, fast delivery, product exactly as described.”

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Posted 2 months ago

“Excellent product delivered on time”

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Posted 2 months ago

“I called Bonners for advice as there was not a shop close to me. They were extremely helpful and knowlegeable. The piano was very well packaged and delivered vey quickly. Highly recommended.”

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Posted 2 months ago

“Super helpful and responsive. Great service always. Very knowledgeable.”

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Posted 2 months ago

“The guitar I purchased from Bonners was an absolute beauty and although I purchased entirely online I had complete confidence in what I was buying. Item was exactly as described and although I encountered a small hiccup with delivery which required a second courier, the team at Bonners were super helpful and sorted everything very quickly. Highly recommended.”

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Posted 2 months ago

“Straightforward online process. Prompt delivery. Great quality products.”

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Posted 2 months ago

“Excellent service and delivery”

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Posted 2 months ago

“Purchased a Yamaha CLP 845 from Bonners and have to say we are very happy with the product. Delivered as promised on time. Highly recommended.”

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Posted 2 months ago

“I ordered a Didgitech Jam-Man pedal and it arrived in no time at all and it great shape. Nice price too. Thanks Bonners.”

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Posted 2 months ago

“Excellent service!”

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Posted 2 months ago

“Order was processed and shipped very fast, and the package itself was wrapped up secure and unharmed. Changes made to the delivery date were put through immediately.”

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Posted 2 months ago

“Visited the Reigate Piano Centre and checked out the range of digital pianos assisted by David Burt, Acoustic Piano Manage. David was very helpful and answered all my questions and made the process of buying very easy. My Kawai CA501 was installed by Chris and Stewart who are excellent ambassadors for Bonners Music and were so quick, efficient and polite in the process. I would highly recommend Bonners Music to anyone looking to buy a digital piano based on my own experience.”

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Posted 2 months ago

“A very good price and in stock to enable quick delivery. Despite the Christmas rush for carriers delivery was very prompt. Very good delivery service. The staff dealt really well with a change we needed to make. All in all a good experience and great piano.”

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Posted 2 months ago

“We spoke to the staff at first to get some advise on which piano to get for our son. They were very helpful and gave us good advice. After that we ordered our piano and the delivery was great apart from TNT not delivering on the date they said. But bonners was very helpful and I would recommend them to any one. Great service and great people to speak too thanks”

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Posted 2 months ago

“Great price & really good condition for a used guitar. Brilliant prompt service & no hesitation to recommend.”

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Posted 2 months ago

“Simple to order and quick delivery.”

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Posted 2 months ago

“Im very happy with my new keyboard and stand. The stand took a week to arive though but this was due I think to the black friday shopping. Bonners rep kept me informed of the delivery dates.”

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Posted 2 months ago

Bonners Music is rated 4.9 based on 4,717 reviews