Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,887 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,887 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 3rd July 2026

172

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My old electric piano was beyond repair on Tuesday, I ordered a new one on Wednesday and it arrived Friday morning. Seemless service throughout the entire transaction. Many thanks.”

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Posted 2 months ago

“All good, super fast delivery, thanks”

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Posted 2 months ago

“I did quite a bit of research on whether the Nord Stage 4 was for me and found the videos made by Tony at Bonners eatremely helpful. I managed to borrow one from a friend for a few days and having decided to buy one , I looked around at the options. I previously bought a Hammond SK Pro 73 from Bonners 12 months ago, and it was a really easy process. With the Nord Stage 4, yes, there were slightly cheaper options through Thomann and Bax , but I like the fact that Bonners have a physical presence and real people to talk to, and in my book it's worth paying a bit more for that extra level of service and peace of mind. Plus the 5 year warranty was an additional attraction. So I ordered form Bonners and , as per my previous experience, it was really easy and the unit was delivered a couple of days later. I think they are a great outfit and have become my go-to dealer for keyboards.”

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Posted 2 months ago

“I purchased great instrument at immaculate condition, packaged and delivered with great care. Really top service 👌 👏 🙌 . Highly recommending this place and definitely will shop there again, thank you very much 😊 🙏👋 super happy 😄 ☺️”

Bonners Music 5 star review on 12th May 2026

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Posted 2 months ago

“Good customer service”

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Posted 2 months ago

“Great service, careful delivery. Thank you”

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Posted 3 months ago

“Great service quick and easy ordering would definitely use again”

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Posted 3 months ago

“Exceptional sevice and communications. Would recommend.”

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Posted 3 months ago

“I've bought an used keyboard. It was delivered quickly and packed very well. The instrument itself was in excellent condition. It looked brand new and everything was working. I would definitely recommend Bonners Music. I am very happy with my purchase.”

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Posted 3 months ago

“Great seller, good communication on pre-order items. Piano arrived on time.”

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Posted 3 months ago

“Friendly and prompt customer service.”

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Posted 3 months ago

“Delivery on day promised and at time agreed. Polite and helpful delivery staff. Packages brought into the house and placed where I wanted.”

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Posted 3 months ago

“I purchased a Bright Onion ABC pedal from Bonners last week. It arrived precisely as described, it was well packaged, and delivered next day. To the foothills of the Scottish Highlands no less! I tested the pedal using an electric guitar, and two acoustics. Just as described in the advertisement for this pedal, I now have much quicker changeovers in the flow between song repertoire. There’s no more clack and feedback as I change the lead or wireless guitar bug from one instrument to another. I would recommend Bonners Music wholeheartedly. Although I didn’t have need to use customer service, the mere fact that I was kept informed from order to receipt further speaks on their ability to get things right first time. As musicians, we need things right and we sometimes need it right fast if there’s a deadline looming or a show on the horizon. In these and many more instances, Bonners Music is now my first choice every time. Thank you to all staff at Bonners Music. You’re all providing an essential service to the music industry in an excellent manner!”

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Posted 3 months ago

“Staff in the shop were helpful and informative. When the piano was delivered the assembly of parts was professional and quick by two friendly and experienced men. The quality of sound is beautiful!”

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Posted 3 months ago

“Had just what I needed (Hammond SKX Power Supply) - sent quickly and easily”

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Posted 3 months ago

“Perfect sevice as always and delivered spot on time. Thank you”

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Posted 3 months ago

“Good response on phone with excellent service and delivery”

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Posted 3 months ago

“Called Bonners Music with an enquiry about an acoustic guitar and the specialist was very friendly and helpful. Ordered the guitar and music stand which arrived within 48 hours and perfectly packaged to keep everything protected. Highly recommend this store!”

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Posted 3 months ago

“Very fast delivery as described”

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Posted 3 months ago

“Ordered on line received good delivery details and delivery received in good order and fine”

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Posted 3 months ago

Bonners Music is rated 4.9 based on 4,887 reviews