Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,718 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

168

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived within 48hrs of ordering in perfect condition and well packaged. Ordering was very easy. My one and only criticism is that the item I bought had £40 cashback when registered. I registered my product immediately but sadly no cash back a week later.”

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Posted 3 weeks ago

“Quick delivery and competive priced.”

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Posted 4 weeks ago

“It was really good to know we were buying from a shop where there is so much musical knowledge. Delivery was on time and the instrument top notch. Thank you!”

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Posted 4 weeks ago

“I recently bought a Yamaha Montage M8x from Bonners. From start to finish I found the experience a pleasure. All of the people I dealt with were extremely helpful and very pleasant to deal with. The service was exceptional and very efficient. I wouldn’t hesitate to purchase from Bonners again. Many thanks.”

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Posted 4 weeks ago

“Great product selection, simple ordering process, super fast delivery.”

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Posted 4 weeks ago

“The service I received was outstanding. The website is amazing, with professional and informative videos, that answer and address every aspect of buying an instrument, in my case a Kawai digital piano. The communication by telephone and emails were excellent. Thank you for your professionalism and support.”

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Posted 4 weeks ago

“Excellent”

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Posted 4 weeks ago

“Thank you for the great advice and quick delivery”

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Posted 1 month ago

“The whole service was brillant from start to finish, staff were very friendly and helpful, their own delivery service was on time with fine friendly staff. First class all round.”

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Posted 1 month ago

“I ordered my Kawai CA901 from Bonners Music by phone as I live in the Isle of Wight and knew access might be a challenge. Communication was very helpful, and the delivery (pre-booked date, delivered within a morning), by 2 friendly and competent men from Bonners, went very smoothly. The piano is amazing , so authentic. I’m very pleased.”

Bonners Music 5 star review on 16th January 2026

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Posted 1 month ago

“Very helpful and fast with my queries on the phone and via email. Delivery was excellent and we now have a piano living upstairs.”

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Posted 1 month ago

“Superb service and communication. Even when the delivery company messed up Bonners were straight onto it and got it sorted really quickly. On top of that their prices are very competitive. I really can't fault Bonners. Oh, and the piano is excellent!”

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Posted 1 month ago

“A while ago I bought the Martin DJRE Dreadnought Junior Electro Acoustic from Bonners. They had the guitar in stock and they had somewhere quiet and comfortable to try it out. It may not be a traditional Martin but, having played it for several months now, I can say without hesitation that it's a brilliant little guitar. Its very comfortable to play, I cannot fault the fit and finish and, best of all, it sounds just great. I've played it most days since bringing it home and I would not be without it. A great purchase from a great music shop. Thank you Bonners.”

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Posted 1 month ago

“I genuinely can't praise Bonners Eastbourne enough. I have recently purchased a Yamaha MODX M from them, with my Montage taken as part exchange. Everything was handled so professionally and went without a hitch from start to finish, even with me changing my mind about which MODX I wanted part way through the process. Both delivery and collection (of p/x) were prompt and made with a well respected courier. This isn't the first time I've had dealings with Bonners - I have also purchased a synth from them in the distant past. I seem to remember the service back then was just as good. Highly recommended!”

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Posted 1 month ago

“Bought a second hand keyboard. Arrived very well packaged and in great condition. Very happy!”

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Posted 1 month ago

“Can't fault them. They supplied top of the range equipment at avery competitive price and delivered in record time.”

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Posted 1 month ago

“Very good service.”

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Posted 1 month ago

“My order was processed efficiently and dispatched very promptly. All good 👍”

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Posted 1 month ago

“Very Good service with good value and timely delivery. Many Thanks”

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Posted 1 month ago

“Even the payment in the delivery is not as happy as I expected. I bought from you for the second time because I felt the safest to buy from you. After what I have already bought from you with a very good experience. The peace of mind that I am getting the best product is everything!! thanks”

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Posted 1 month ago

Bonners Music is rated 4.9 based on 4,718 reviews