Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,890 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,890 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 13th August 2026

173

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a keyboard online and received it by courier two working days later. The price was very good too. What excellent service. I will certainly recommend Bonners Music to others. I am delighted with my purchase.”

Helpful Report

Posted 4 months ago

“Very responsive to my queries and the product was delivered quickly.”

Helpful Report

Posted 4 months ago

“Very helpful and knowledgeable customer service. Replied to my questions within an hour. Ordering and Delivery was painless. Communication messages received at every step. Just the service I need. Thanks.”

Helpful Report

Posted 4 months ago

“excellent service i had”

Helpful Report

Posted 4 months ago

“New ⭐️⭐️⭐️⭐️⭐️HIGHLY RECOMMEND Visited the Reigate branch. Lovely shop with a good range of pianos. Given expert advice by David who assisted me to make the choice of a piano which was perfect for my budget and requirements. I chose to pay a little extra to have the piano delivered and built. The gentleman who delivered text and also called twice to update me with the expected time of delivery. Very efficient in building the piano and very friendly service. The piano is beautiful and I will be having many years of enjoyment with it. Thank you Bonners team”

Helpful Report

Posted 4 months ago

“Ordered a used Duesenberg les trem ii at a great price ..arrived quickly and well packaged..my only gripe was the postage cost, a bit steep”

Helpful Report

Posted 4 months ago

“Very helpful and good advice, thank you, wishing the Newcastle store every success”

Helpful Report

Posted 4 months ago

“Great service and communication. I received my electric piano the day after ordering.”

Helpful Report

Posted 4 months ago

“Excellent! I recently purchased a Yamaha CK88 and a music stand to go with it. Both arrived promptly and very well packaged. I highly recommend Bonners music.”

Helpful Report

Posted 4 months ago

“Very helpful over the phone with a few quetions before ordering online. Very quick delivery”

Helpful Report

Posted 4 months ago

“Excellent service and all delivered as expected”

Helpful Report

Posted 4 months ago

“I love my new Kawai CN301 Digital satin white piano. My cottage did not have room for an upright. This fits into my bedroom nicely. It feels and sounds like a piano. I paid for delivery and set up. Excellent service.”

Bonners Music 5 star review on 23rd March 2026

Helpful Report

Posted 4 months ago

“EXCELLENT SERVICE!!”

Helpful Report

Posted 4 months ago

“Roland LX9 delivered on time by two gents who were great. They set it up and I'm really happy with the piano. I'll do a review on you tube and happily name Bonners. They even told me that if within the 10 year warrenty I encounter any problems that I call Bonners and not Roland as they will sort it on my behalf! Wow, that's customer service!”

Helpful Report

Posted 4 months ago

“First time using Bonners, very impressed with the free setup of the bass I bought. As a professional player it's very rare these days to receive such care and attention to detail from a vendor, it reminded me of music stores in the late 90s early 2000 era where customer service actually mattered. Have recommended them to friends of mine. Well done 🙌🏼”

Helpful Report

Posted 4 months ago

“Product was in perfect condition and currently enjoying a lot of attention. Delivery was also quick and well communicated.”

Helpful Report

Posted 4 months ago

“Very helpful and efficient, also competitive prices”

Helpful Report

Posted 4 months ago

“A good buying experience with excellent communication.”

Helpful Report

Posted 4 months ago

“Very happy with order and delivery times great service and always able to contact someone if needed.”

Helpful Report

Posted 4 months ago

“Helpful telephone conversation, followed by payment over the phone, followed by prompt sending of items which arrived quickly and safely! Thankyou!”

Helpful Report

Posted 4 months ago

Bonners Music is rated 4.9 based on 4,890 reviews