Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,774 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came on time, and waited patiently for me to move furniture around so they could place it in my room of choice. Carried it upstairs for me- which I was not expecting. Thank you so much for the top-notch service :)”

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Posted 2 years ago

“Very efficient service. I would be happy to use again and recommend to others.”

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Posted 2 years ago

“EXCELLENT, PROMPT TRANSACTION, MANY THANKS.”

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Posted 2 years ago

“Ser ice like service used to be. Treating the customer as a customer well done and keep up the food work. If you want to buy from a retailer that values customers Bonners is your store and value for money ey too.”

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Posted 2 years ago

“Very helpful, prompt delivery and a beautiful keyboard.”

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Posted 2 years ago

“I have just taken delivery of a Kawai MP11 SE which is absolutely superb. Without doubt the best digital piano I have ever played. First class service from Tony and all at Bonners including the delivery team. If only all other retailers offered the same! Bryan Mackenzie - Essex”

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Posted 2 years ago

“I am a new customer and this is the first time that I have used Bonners Music. I found my online purchase very positive. The price was very good and the product was exactly as described. This has prompted me to look at their website for any future musically related items that I need to buy.”

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Posted 2 years ago

“Bonners is an outstanding music store and I made my first purchase, a Yamaha Keyboard, around 15 years ago. Just bought a Roland RD2000 Keyboard and it arrived in good condition and was competitively priced.”

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Posted 2 years ago

“I wasn't sure if my keyboard had been a shop display model or something, (I think it was the last in stock at the time of ordering), and I could see a few fingerprints on the buttons, keys and around the casing etc when I unpacked it, but other than that slight concern - the keyboard is fantastic, the delivery was super fast, and I'm enjoying my purchase overall. Thanks again.”

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Posted 2 years ago

“Item arrived very quickly, free postage and the item in question was the best price I could find. Will be using again absolutely. Excellent service all round!”

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Posted 2 years ago

“Very helpful and excellent service. Delivery was simple and on time.”

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Posted 2 years ago

“Very good customer service, attentive to customer's requests.”

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Posted 2 years ago

“Fast turnaround and very helpful”

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Posted 2 years ago

“I recently needed to purchase a new digital piano for my choir, and the service from start to finish has been exemplary. From general customer service to helping sort out of a package deal to helping with a lost item. I dealt with Tom mostly, but everyone was great. Keep it up guys! :)”

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Posted 2 years ago

“My purchase was only a gift voucher but this was very simple to do and was received by email almost instantly”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“Excellent service thanks and Hammond XK4 is superb”

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Posted 2 years ago

“Excellent advice via Redhill store followed by easy and quick online ordering process.”

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Posted 2 years ago

“Managed a pre order smoothly - arrived as expected”

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Posted 2 years ago

“Bonners Music were excellent, the delivery and installation of the piano went perfectly. From when the purchase was made they kept in touch regularly firstly to arrange a delivery day/time and then on the day to update us on the arrival time. Very friendly and helpful indeed :)”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,774 reviews