Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,640 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely people to deal with both online and on the telephone. I'm pleased with the guitar because 1. It was set u well by Bonners and 2. You would hardly know it was even secondhand - not a mark on it. She plays beautifully too. Thank you Bonners.”

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Posted 6 years ago

“Excellent service. Bonners were very knowledgeable, professional and very courteous. There was a good selection of pianos to choose from and Bonners allowed plenty of time to try out different models. I would definitely recommend them.”

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Posted 6 years ago

“I would give a 10 if I could! Excellent service from pre sales to delivery. Best price on the market, especially since delivery is included. Great advice on the buy, easy order process and the piano was delivered super quickly and installed efficiently. Everyone was very friendly and knowledgeable. I would definitely buy my next piano there!”

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Posted 6 years ago

“Very helpful staff and efficient service”

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Posted 6 years ago

“Very friendly and easy to deal with”

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Posted 6 years ago

“First class service. I’d never dealt with Bonners before until I enquired about a top end PRS. The service was better than any music shop I’ve ever dealt with. They spent a lot of time on the phone answering my questions thoroughly and couldn’t have been more helpful. Delivery was exactly as promised too. The guitar was absolutely perfect... brilliant!”

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Posted 6 years ago

“Professional help choosing an electric guitar amplifier and then left alone for along as I liked to explore its capability. No pressure to buy. Then the icing on the cake a very competitive price.”

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Posted 6 years ago

“Very pleased. Sales chappie left me to look around after an initial approach. When I needed help, I asked. I gave him my wish list and he selected the right keyboard/piano for me. Went back a fortnight later for the stand.”

Bonners Music 5 star review on 21st August 2019

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Posted 6 years ago

“Excellent piano and service.”

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Posted 6 years ago

“Excellent item and service. The Kawai piano is a beautiful instrument and nobody is selling it for a power price than Bonners.”

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Posted 6 years ago

“Very good service and also very competitive”

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Posted 6 years ago

“Excellent service and customer service”

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Posted 6 years ago

“The experience of dealing with Bonners was faultless, the staff, the product, the service, the delivery team were all exemplary. Many thanks. Thoroughly recommended.”

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Posted 6 years ago

“Everything was done on line, but the staff were very helpful, friendly and responded very quickly to all my questions. I'm thrilled with my new Clavinova CLP-645 which arrived within 24 hours of me placing my order. Unpacking and assembly was straightforward, following the comprehensive instructions included in the manual. I've now had it about a couple of months, I'm playing it every day that I'm at home and the instrument is exceeding my expectations. I just wish I were a better pianist, but I'm making progress!”

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Posted 6 years ago

“Excellent customer service, wide range of pianos to try, they left us to try out as many as we wanted, no pressure, no rush, great people to do business with.”

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Posted 6 years ago

“good price and delivered quickly Thank you”

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Posted 6 years ago

“Excellent advice on the digital piano and choice when visiting the Eastbourne shop. Follow up service on the phone to sort out payment and delivery was also excellent.”

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Posted 6 years ago

“Pleasant experience with the store from my purchase.”

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Posted 6 years ago

“Very knowledgeable and helpful service.”

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Posted 6 years ago

“Guitar was everything I hoped it would be and nicely set up, ready to play. Delivery was as notified (got slightly overexcited when it came in a Martin box!).”

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Posted 6 years ago

Bonners Music is rated 4.9 based on 4,640 reviews