Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,365 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, great delivery staff.”

Helpful Report

Posted 6 years ago

“A fantastic experience throughout. A wide choice of pianos were available and Tony recommended the excellent Kawai to us. A brilliant choice. Highly recommended.”

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Posted 6 years ago

“Great product and an amazing service. Many thanks”

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Posted 6 years ago

“Only dealt with Bonners Music the one time for a used TC RS210 cab and had no issues with anything concerned with my purchase. A well priced and packed cab for delivery, with quick delivery to the door also. Would certainly use Bonners again.”

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Posted 6 years ago

“While I have bought from Bonners in the past I used to source my Hammond products directly for Hammond UK . As they no longer supply direct I was looking for a Hammond dealer to supply my new SKx and Bonners seemed the obvious choice . I was not disappointed , Tony and Emma were both very helpful and the whole process was really stress free . Although I was intending to sell my old SK2 on Ebay , I just enquired about their PX option and was given a price that I found acceptable and all the rest was very easy too. My new SKx was delivered on the same day as my SK2 was collected - next working day . Absolutely brilliant company , thank you so much .”

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Posted 6 years ago

“Great customer service and friendly staff. Thanks very much!”

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Posted 6 years ago

“Really great service. Would highly recommend Bonners in terms of responsiveness and being proactive. Cannot speak highly enough of them (and in comparison to their competitors).”

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Posted 6 years ago

“Extremely helpful staff supporting sale and delivery. Bought the Roland GP607 Digital Grand Piano which is a great instrument. All together a very pleasant experience and a very satisfied customer.”

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Posted 6 years ago

“Great guitar Service very good Guitar arrived next day securely packed First class”

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Posted 6 years ago

“Fabulous service and very helpful and knowledgeable staff. Highly recommended.”

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Posted 6 years ago

“Always excellent. Knowledgeable and helpful staff who let you focus on trying an instrument without being pushy or intrusive.”

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Posted 6 years ago

“The shop is large and spacious with a great selection of guitars, amps, keyboards. The service is friendly and well informed. All in all great experience buying an excellent guitar.”

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Posted 6 years ago

“A great experience purchasing from Bonners. The staff were friendly, professional and very knowledgeable about the speaker cabinet I bought. More than happy to set up various combinations for me to try so I could make the right product choice.”

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Posted 6 years ago

“The staff at Bonners have been consistently helpful and patient. It's been so helpful to be able to spend time testing keyboards. Thank you !”

Bonners Music 5 star review on 7th November 2018

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Posted 6 years ago

“Delivery was prompt and in good condition, I would have liked a "heads-up" that it was coming, but fortunately I work from home.”

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Posted 6 years ago

“very helpful and good service and the product is fab”

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Posted 6 years ago

“Good afternoon Amanda just to let you know I received my Yamaha P515 home package at 1149 this morning. Thank you for your excellent customer service.The whole process could not have been any more straight forward.Even though Bonners is over two hundred miles away from me I know I made the right choice in choosing Bonners.I have been a senior customer service co ordinator for the Worlds favorite airline for thirty five years and I would have no problems recommending your business.Thank you once again.Regards Alan Bolton.”

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Posted 6 years ago

“Excellent video reviews helped inform purchase, service from Bonners was also excellent”

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Posted 6 years ago

“Enthusiastic, expert helpers who also seem to know when to leave you to have a go by yourself!”

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Posted 6 years ago

“An excellent service all round. Easy to use online ordering process and goods received within 24 hours. Well done!”

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Posted 6 years ago

Bonners Music is rated 4.9 based on 4,365 reviews