Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,777 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delightful and knowledgeable staff helped us select the right piano for us, from within their extensive range, all available to be played and demonstrated. I would recommend Bonners Music in Bletchley to anyone considering buying a piano, grand, upright or electronic - so wonderful to have such a gem of a store on our doorstep.”

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Posted 6 years ago

“Excellent service. I did go through various sites and Bonners provided the best price along with additional benefits like free installation and free disposal of our old Piano. Special thanks to Amanda Jones who was dealing with us. She was really helpful and very polite. I am a satisfied customer.”

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Posted 6 years ago

“Very helpful company. The videos you can watch on the different makes and models are extremely helpful and interesting.Tony does a fantastic job, of not only comparing keyboards but his skilful playing is worth listening to on its own !The keyboard I purchased,i.e.CN39 Digital Piano,was exactly as expected with even a link on the assembly instructions video, which enabled me to assemble with no problems at all.”

Bonners Music 5 star review on 2nd April 2020

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Posted 6 years ago

“Incredibly knowledgeable and patient staff. They clearly have a passion for the instruments they specialise in and are able to demonstrate them beautifully. After sales were wonderful when I identified a very small issue and it was resolved without any fuss. Based on that alone Bonners is now my first choice (despite them being 90 miles from me) for all my musical needs and I will heartily recommend them to my friends and colleagues.”

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Posted 6 years ago

“Great service, great prices, fast delivery.....what's not to like!”

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Posted 6 years ago

“Excellent communication from start to finish.Delivery arranged to accommodate myself.Very happy.Would definitely recommend.Many thanks.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“I’ve used bonners for a few years now even though I live in Lincolnshire In emailed about the Gretch I sore on line got a phone call without delay They arranged for the guitar to be at the shop when I got to Eastbourne I was not disappointed Certainly recommend Bonners to anyone”

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Posted 6 years ago

“Very good service and prompt delivery in accordance with their indicated timeframe.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Bonners Music is one of my most trusted suppliers. They are very knowledgeable about their products. Tony's reviews are my go-to choice. Bonners supply efficiently. Their part-exchange service is unique, as far as I know, offering fair prices with pick-up built in to the arrangement. Brilliant company.”

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Posted 6 years ago

“Excellent advice and service.”

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Posted 6 years ago

“Smooth and efficient part exchange deal”

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Posted 6 years ago

“You made sure we had the right piano for our specific needs. You juggled stock between your branches and made sure we got the right price on our tight budget.”

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Posted 6 years ago

“Very helpful and knowledgeable staff! Very satisfied with the purchase!”

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Posted 6 years ago

“Bonners was recommended to me by a relative who had a Roland digital piano. They were very helpful. I went along to the Reigate store and chose the rp501r. It was the piano I had been looking g at online. After being told it was out of stock and would be about four weeks. It was delivered within 1 week. Excellent service.”

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Posted 6 years ago

“An excellent service provided by knowledgeable staff in the Milton Keynes store. Olly spent time with me explaining and demonstrating the different instruments to help me make the right purchase for me. The delivery service was on time, efficient and friendly and all packaging was removed - without prompting! I've loved every minute of my Kawai CS11. I think it is an excellent instrument for beginner, improver and proficient pianists alike.”

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Posted 6 years ago

“Knowledgeable staff. Good service. Nice atmosphere in the store and you could take a good amount of time trying out the gear. Would definitely recommend.”

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Posted 6 years ago

“Great service and advice, support and choice of products. Really enjoying the piano.”

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Posted 6 years ago

“Excellent company to deal with, staff very efficient and a real pleasure to deal with. The product videos are spot on and give an honest appraisal of the keyboards I was interested in.”

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Posted 6 years ago

Bonners Music is rated 4.9 based on 4,777 reviews