Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,789 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute awesome kit highly recomme me it to anybody and a very good customer service as well”

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Posted 9 years ago

“Very helpful over the phone”

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Posted 9 years ago

“I'm a national Sales Manager in my 'proper job' life and therefore I deal with sales people on a daily basis and I expect on being treated as I would treat others (sadly this is lacking in so many businesses these days!) However, and I am biased in this statement (!), musicians working in the music world are usually the ones who are the most 'interface friendly' and a joy to deal with! This is definitely the case with the staff at Bonners that I dealt with! Always friendly, efficient, knowledgable and most impressive they all talk to each other about customers as my transaction was fraught with problems sadly (none really to do with Bonners directly) but they all were aware of the situation and always happy to check progress and call straight back to keep me up to date!! Good job one and all!”

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Posted 9 years ago

“very quick and easy purchase.”

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Posted 9 years ago

“Excellent service and fast delivery”

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Posted 9 years ago

“Brilliant service at good prices, these guys really know their musical instruments”

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Posted 9 years ago

“Seems a good second hand instrument though haven't had chance to put it to use as yet. Good deal”

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Posted 9 years ago

“Friendly and helpful service on the phone - and arrangements made to transport my new piano using professional removers.”

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Posted 9 years ago

“extremely fast delivery of our Yamaha P-45. Thank you.”

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Posted 9 years ago

“Very competitive deal, nice staff, part-exchanged my old clavinova, collected on the same day as the new Kawai delivered.”

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Posted 9 years ago

“I have bought guitars from Bonners previously and always get good service. This time I part-exchanged a Fender and Martin and was happy with the agreed price. And the J-200 is playing like a dream. I'll be back!”

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Posted 9 years ago

“I was delighted with the help I received from the sales team! The finance options were very flexible and allowed me to get the equipment I really wanted. I am very grateful to Tom who was always there to inform me what was going on with my order!”

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Posted 9 years ago

“I part-exchanged another keyboard previously purchased from Bonner's, along with a Nord Electro Organ and a Yamaha speaker. The two men who came with my new LX-17 were prompt and very efficient at assembling and setting up the piano. I was very impressed with the service.”

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Posted 9 years ago

“Fast delivery , excellent product”

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Posted 9 years ago

“Excellent service, super fast postage, I am more than happy, would recommend this shop very highly”

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Posted 9 years ago

“Delivery was efficient, on time and well handled. The guys were very helpful. Thank you!”

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Posted 9 years ago

“Wonderful help and we're delighted. Our new piano sounds amazing and we shall look forward to hearing our family pianists grow. :-)”

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Posted 9 years ago

“I rang about a used guitar, and Miles answered all my questions professionally. We agreed on a fair deal, and the guitar arrived next morning. It was well packed and in excellent condition and I am very pleased with the service from Miles, and Bonners Music . Thank You.”

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Posted 10 years ago

“Amazing bit of kit and perfect treatment from the staff ai Bonners.”

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Posted 10 years ago

“I was so glad to have purchased a near-new KORG Keyboard from you recently......this model is so hard to find secondhand! Delivery was very quick and packaging excellent. My few queries re. operating the keyboard were answered swiftly and professionally by whoever it was I spoke to from the keyboard dept. at BONNERS.....sorry I can't recall his name!!! Bravo!”

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Posted 10 years ago

Bonners Music is rated 4.9 based on 4,789 reviews