Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 10 years ago

“Friendly, knowledgeable staff, nothing too much trouble. Would shop there again.”

Helpful Report

Posted 10 years ago

“Didn't have the RK-100s in the colour that I wanted (white) but offered to get one in for me, usually I'd have just gone and looked elsewhere, but the gentleman on the phone was so polite and professional that I decided to wait a few days extra. Glad that I did, as it arrived very quickly and in perfect condition. I'd also enquired whether or not the keytar came with any cables and to my surprise, the cable that I needed was thrown in free of charge. Fantastic service, will definitely buy future equipment from Bonners. Thanks!”

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Posted 10 years ago

“Excellent product - used but re-boxed and in superb condition. Excellent service.”

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Posted 10 years ago

“Friendly, knowledgeable staff, nothing too much trouble. Would shop there again.”

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Posted 10 years ago

“I am very happy with my digital piano,total happy with Bonners,Eastbourne,the first contact with your staff,a very nice helpful young lady,a credit to herself and your company,yes I would recommend your shop/business to frends and anyone else,thank you”

Helpful Report

Posted 10 years ago

“Very helpful and friendly staff at Bonners. Arranged for part-exchange of my acoustic piano for a digital Kawai. Good communication by email keeping me informed and answering my questions promptly. Service was excellent from start to finish including efficient delivery/collection and assembly of the new piano. Highly recommend them.”

Helpful Report

Posted 10 years ago

“Part-exchanged my acoustic piano for a Kawai digital piano. Good communication by email, all my questions answered promptly every time. Everyone I dealt with was friendly, helpful and courteous. Bonners arranged everything and were very efficient in collecting the old piano and assembling the new one. Would highly recommend them.”

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Posted 10 years ago

“Knowledgable and enthusiastic staff who are passionate about music!”

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Posted 10 years ago

“everything was as it should have been, arrived when said it would, well packaged - all A OK.”

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Posted 10 years ago

“The staff were very helpful when I called up to make an enquiry about my order, the piano was good value for money and the couriers used were nice enough to take it up to my 4th floor flat for me which I would have really struggled with on my own. Unfortunately I wasn't that happy with the quality of the piano stand, the stool (wobbly) or the headphones (already broken) which came in my package but at the end of the day I didn't pay much extra for them so I can't complain too much, they'll do for now.”

Helpful Report

Posted 10 years ago

“Excellent customer service in store and prompt and efficient delivery”

Helpful Report

Posted 10 years ago

“Very helpfull and a plesure to deal with. Parcel arrived as an when they said it would without any problems. I would definitely recommend bonners music to anyone thinkng of buying an instrument and will be without a doubt using them again myself.”

Helpful Report

Posted 10 years ago

“Every step of the shopping experience with Bonners was a pleasure. Tom Parsons couldn't have been more helpful and communicated frequently with us throughout. He was able to answer all our questions and arranged for the new piano to be delivered as soon as it arrived in store. He was also extremely kind and thoughtful with regard to the disposal of my acoustic piano. We were pleased to hear from him after the piano arrived when he asked if we were happy with our purchase. Nothing was too much trouble for him and we really appreciated his efforts.”

Helpful Report

Posted 10 years ago

“I WAS LOOKING FOR A YAMAHA MOTIF XF KEYBOARD. CONTACTED BONNERS ABOUT ONE ADVERTISED. THAT HAD GONE BUT WAS OFFERED ANOTHER AS NEW. JUST WHAT I WAS LOOKING FOR AT A GREAT PRICE. DELIVERED NEXT DAY. I AM VERY HAPPY.”

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Posted 10 years ago

“All as promised”

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Posted 10 years ago

“Helpful staff.”

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Posted 10 years ago

“Really helpful people and excellent prices. Only been there once but still felt like a valued customer. Also, I left some vital screws behind on my part ex. and they were kind enough to immediately post them back the next day.”

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Posted 10 years ago

“Good”

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Posted 10 years ago

“Absolute bargain. Great service.”

Helpful Report

Posted 10 years ago

Bonners Music is rated 4.9 based on 4,922 reviews