Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,639 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Contact and delivery were both excellent. Highly recommend Bonners Music.”

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Posted 8 months ago

“We visited Bonners Music in Milton Keynes two times. There were nearly all kinds of pianos we could buy to try, and they mentored us in choosing the right one. Their website is also useful, with lots of information about their pianos. We purchased our piano on their website, and it was delivered on time. My son is happy now with his piano.”

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Posted 8 months ago

“Collected a Bass VI yesterday 22/4 and must say the neck is comfortable to play and overall sounds great. Bonners staff helpful and knowledgeable as always.”

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Posted 8 months ago

“Great service, very helpful. Delivery was quick and very well packed. Fantastic, definately order from Bonners again.”

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Posted 8 months ago

“Very good fast delivery”

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Posted 8 months ago

“Quick and easy from buying to delivery. very happy :)”

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Posted 8 months ago

“Best price. Great service. Dan really helped me out with the small issues I had.”

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Posted 8 months ago

“Very pleased with the purchase. The buying process was professionaly completed.”

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Posted 8 months ago

“Excellent equipment, well and politely delivered. Excellent transaction”

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Posted 8 months ago

“Service beyond reproach”

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Posted 8 months ago

“Fast Service, Easy Ordering, Products in stock and advice available.”

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Posted 8 months ago

“Great product just as described and great customer service. Item shipped fast too AAA+++”

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Posted 8 months ago

“Great service, quick delivery, keyboard i purchased was like new, gig bag i ordered was not delivered & found out after calling store that it was out of stock, not a big deal but still waiting for it to be delivered. Apart from that a good shop to deal with .i have purchased a new piano in the past as well as a Nord organ & absolutely no problems at all.”

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Posted 8 months ago

“Excellent service. Well informed staff were able to give extact informtion without being overtly keen to seel me just anything. I felt that I was not being rushed, but giving an opportunity to choose exactly what I needed.”

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Posted 8 months ago

“Hassle free in every sense. Quick shipment. Hubby was very happy with Birthday gift.”

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Posted 8 months ago

“Outstanding from the first point of contact. Knowledgeable staff at Eastbourne who gave a great deal of time to help me choose between two keyboards. Apart from the two keyboards I came to try, there was a great array of other keyboards available - and the guitar and amp section in the adjoining room was pretty spectacular too. As well as the syths and electric pianos, there were many pianos in store for perusal. I ended up coming home with one of the keyboards I came out to try. Highly recommend this store for the help and expertise, and the all round atmosphere of the store which was terrific from the moment I arrived. I had a few queries to sort out post-purchase which were also dealt with professionally. Thoroughly recommend - worth the trip to visit and chat through everything you need to discuss and then try what you want to try for as long as required.”

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Posted 8 months ago

“Great customer experience and expert advice. Keyboard delivered on time and well packed.”

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Posted 8 months ago

“My new digital piano was delivered and installed exactly as agreed, and I have no fault to find with the service”

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Posted 8 months ago

“Really helpful when I phoned up to ask about my order. Order of digital piano dispatched and received with no problems. Would recommend.”

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Posted 8 months ago

“Swift service and responsive aftercare.”

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Posted 8 months ago

Bonners Music is rated 4.9 based on 4,639 reviews