bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.62

4.6 Rating 854 Reviews

91 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 854 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From first contact to completion it was made easy by excellent staff. Demonstrating every aspect and allowing me to see my system in operation with all features modified to my specification. Thos gave me great confidence in the system. Once I was ready to go the transition was seamless. Staff excellent in every aspect of the deal. So glad to be away from BT who's service is appalling and products are so out dated and faulty.”

Helpful Report

Posted 2 months ago

“Byron, was amazing over the phone today and helped us to set up the devices.”

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Posted 2 months ago

“Nice and friendly :-)”

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Posted 2 months ago

“It was wonderful to interact with Shameez Williams. She was extremely helpful.”

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Posted 2 months ago

“after speaking to Melissa in verifications i am writing a short review to say how impressed i am with the service received”

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Posted 2 months ago

“I dealt with Abdul, Melissa and Celest in the process of setting up a second business service and they were friendly and knowledgeable throughout. Their responses were honest and helpful rather than scripted, which I appreciated.”

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Posted 2 months ago

“Great service, very happy! Assisted by Melissa and Ruona”

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Posted 2 months ago

“Good Service Received”

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Posted 2 months ago

“Absolutley brilliant customer service. Thank you”

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Posted 2 months ago

“Great help and very polite”

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Posted 2 months ago

“Good service from Abdullah”

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Posted 2 months ago

“Great service as always!”

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Posted 2 months ago

“My phones are now up and running, wonderful service, Mo was so tolerant and helpful”

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Posted 2 months ago

“Very courteous and thorough. Makes you feel like you can talk to them when you need them”

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Posted 2 months ago

“Nice service”

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Posted 2 months ago

“Aadam called as previously agreed and on time, to give support with setting up”

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Posted 2 months ago

“Mo was very good and spoke clearly.he sorted out the issues and kept all the details very easy to understand top man”

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Posted 2 months ago

“Melissa was great, appreciate the help.”

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Posted 2 months ago

“Byron worked hard to resolve the issue we had and everything looks to be working fine”

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Posted 2 months ago

“Good Service”

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Posted 2 months ago

bOnline is rated 4.6 based on 854 reviews