bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.57

4.6 Rating 734 Reviews

90 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 734 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Celest has been very helpful and very client need orientated. I was listened and got what I asked for. Excellent customer service.”

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Posted 1 month ago

“Excellent company to deal with. Very efficient and sorted everything out straight away for me. Refreshing after a long day with other providers. Had all services I was looking for.”

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Posted 1 month ago

“Very detailed and informative attention to our requirements”

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Posted 1 month ago

“mo has been very helpful and professional”

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Posted 1 month ago

“great service and training”

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Posted 1 month ago

“Great service, really helpful and very informative and broke it down to a level of understanding for my mum who's a pensioner and not fully upto date with today's tech . All in all great experience”

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Posted 1 month ago

“100% helpful as always.”

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Posted 1 month ago

“all good, all questions answered.”

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Posted 1 month ago

“Shameez Williams gave me very good service.”

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Posted 1 month ago

“Shameez was very friendly, knowledgeable and extremely helpful. After I explained the issue that we were having she offered us an option which I had never heard of before which would also include a new replacement for the old Zytel router that we have. Looking forward to seeing if this brings the improvements of better wifi connectivity and less internet dropouts than we have been experiencing recently.”

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Posted 1 month ago

“Friendly and efficient, helpful and precise customer care. Thank you!”

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Posted 1 month ago

“Celest was great to deal with, startup my voip line with an easy to remember number!”

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Posted 1 month ago

“Very helpful!”

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Posted 1 month ago

“I got really efficient and prompt attention yesterday from Naseegha and Ruona. A pleasure to deal with them both.”

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Posted 1 month ago

“I had the pleasure of speaking with Adam Basha on the B Online customer service helpline, and I couldn’t be more impressed. From the moment he answered the call, Adam was professional, patient, and genuinely helpful. He took the time to carefully listen to my issue, explained everything clearly, and guided me through the steps with ease. What stood out most was his friendly attitude and positive energy — it made the whole experience smooth and stress-free. It’s rare these days to come across such attentive and dedicated customer service, and Adam absolutely delivered above and beyond. A big thank you to Adam for his excellent support. B Online is lucky to have such a fantastic team member!”

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Posted 1 month ago

“Excellent thank you.”

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Posted 1 month ago

“Shameez Williams, was very helpful and informative when sorting out a new BB contract.”

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Posted 1 month ago

“Celest provided me with a competitive price for a 12 month renewal. The process for renewing was very quick.”

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Posted 1 month ago

“Great, fast reliable”

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Posted 1 month ago

“Thank you Shameez for helping out for Renewal.”

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Posted 1 month ago

bOnline is rated 4.6 based on 734 reviews