bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 935 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly appreciated MS Shameez Williams service. Thanks a lot”

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Posted 4 months ago

“Straight Forward and quick.”

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Posted 4 months ago

“Excellent service from Celest Hendricks. Thank You”

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Posted 4 months ago

“good customer service”

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Posted 4 months ago

“bOnline have been a helpful part of our organisation's development in the past two years. A renewal call from Kamvelihle Dean Masiza made the process easy and great value for money to renew for yet another 12 months. Recommended. Ask for Dean when you call!”

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Posted 4 months ago

“Byron was brilliant, he helped me with all the router set up and online portal settings with patience and grace, even when I asked dumb questions. What a guy!”

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Posted 4 months ago

“Highly recommend A+++”

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Posted 4 months ago

“Byron was excellent and very patient (as I'm a bit of a techno-phobe.)”

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Posted 4 months ago

“Thank you for your help. It was simple and fast.”

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Posted 4 months ago

“Celest was very good, great customers skills”

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Posted 4 months ago

“Melissa was my advisor today. Very professional, helpful and easy to deal with, great all round customer service. I feel very confident moving forward with my new telephone thanks to Melissa.”

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Posted 4 months ago

“The whole package is great value for money and it works together seamlessly. All calls are diverted to one phone and caller ID shows. Nabiela Phillips rang to renew my contract. She knew her stuff and was able to answer all my questions, and still at the same great price as last year. Thanks indeed.”

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Posted 4 months ago

“Very happy with the service!”

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Posted 4 months ago

“Want to thank both to Mellisa and Celest for their kind cooperation for taking the time to explain everything so as we understood how everything works. Also for organising to dispatch the equipment required plus arranging for an engineer to install our equipment and to explain how it all works. I will have no hesitation in recommending b online to anybodyThank you both.”

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Posted 4 months ago

“Always great customer service from Bonline. Dealt with by the lovely Shameez Williams this time. 5 stars much deserved.”

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Posted 4 months ago

“Excellent work, great manner and customer service”

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Posted 4 months ago

“Kamvelihle Dean Masiza - was friendly and very clear when addressing my concerns and any questions I had. Thank you Sir.”

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Posted 4 months ago

“Great service from start to finish, got me setup in so quick.”

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Posted 4 months ago

“Excellent customer service Nabiela Phillips”

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Posted 4 months ago

“I had a great experience with your team Melisa and others for the moment I reached out, the team was friendly, helpful, and professional. went above and beyond to answer my questions and make sure I was satisfied with the service. Thank you kazeem Sanusi”

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Posted 4 months ago

bOnline is rated 4.6 based on 935 reviews