bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.45

4.5 Rating 557 Reviews

87 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.5

Based on 557 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shameez Williams for very helpful, clear and concise in her advice and the service upgrade was handled in a professional and courteous manner”

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Posted 1 month ago

“Chelsea was brilliant and helping us setup”

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Posted 1 month ago

“Aadam was very helpful and informative”

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Posted 1 month ago

“Abdullah helped me with on boarding. He was really helpful throughout the process.”

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Posted 1 month ago

“Great service, couldn’t have asked for better. Definitely recommend.”

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Posted 1 month ago

“Excellent service from Shameez, very helpful.”

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Posted 1 month ago

“great and well done. helpfull”

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Posted 1 month ago

“very helpful and patient”

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Posted 1 month ago

“Chelsea has been amazing thank you”

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Posted 1 month ago

“Shame could not have been more helpful. Thank you!”

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Posted 1 month ago

“Very helpful”

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Posted 1 month ago

“Great customer service, easy transfer of accounts.”

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Posted 1 month ago

“I use bOnline because it is easy to use, and the team are both efficient and friendly. I have just had a further line added, and as before, the process was straight forward, and done in just a few minutes with help from Shameez and the team. Thank you for all your help and support.”

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Posted 1 month ago

“Aadam has been very helpful with adding services to my account. Many thanks Del Davies EposIT”

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Posted 1 month ago

“Great service and pleasant to speak to Naseegha”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“very good”

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Posted 1 month ago

“Super efficient and professional service. Thank you! It feels like bOnline listen to their customers unlike my last telecom provider.”

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Posted 1 month ago

“Chelsea Turned a Frustrating Task into a Breeze—Here’s Why She Deserves 5 Stars If you’re like me, you've probably had your fair share of customer service experiences that left you more drained than helped. But every now and then, someone like Chelsea comes along—and changes the game. From the very first moment, Chelsea didn’t just "assist" me—she took ownership. She made the process feel effortless, like I had a backstage pass to VIP support. She was warm, lightning-fast, and surprisingly sharp. Every question I had? Handled. Every concern? Resolved. But here’s the kicker: She did it all with a smile you could feel through the screen. That rare kind of energy that makes you want to come back—not because you have to, but because you want to. So yes, I’m giving Chelsea 5 stars. But if there were a 6th, I’d click that too. Well done, Chelsea. Keep turning everyday service into something unforgettable. — Gaston Dering”

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Posted 1 month ago

“Very patient!”

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Posted 1 month ago

bOnline is rated 4.5 based on 557 reviews