bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 935 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service explained well thankyou to Kamvelihle Dean Masiza”

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Posted 3 months ago

“Shameez Williams is top top for customer service She really assist me with everything I needed with alot of patience I really appreciate her service”

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Posted 3 months ago

“Have been trying to reach out for assistance for weeks with no response. Wouldn’t leave me alone when I originally expressed interest in signing up, now vanished and the online chat said it was closed 2 hours before the times it told me they were closed! Not overly impressed so far”

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Posted 3 months ago

“Helpful and friendly service”

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Posted 3 months ago

“Great help.”

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Posted 3 months ago

“Spoke to Kamvelihle Dean Masiza, who helped to extend the contract”

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Posted 3 months ago

“Really help”

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Posted 3 months ago

“Very helpful”

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Posted 3 months ago

“Spoke with Nabiela Phillips today to renew our contract, so helpful and professional.”

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Posted 3 months ago

“Spoke to Kamvelihle Dean Masiza, he was very helpful and mange to renew my contract in a low tariff. Thank you Deen for your effort on this.”

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Posted 3 months ago

“Thank you to Chelsea for helping me go through the onboarding process. The customer service was very professional and the process was smooth.”

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Posted 3 months ago

“Efficient, friendly and knowledgable staff. Ryan and Melissa made the process simple.”

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Posted 4 months ago

“Very good and straightforward customer service!”

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Posted 4 months ago

“Great product! Great service! A+++”

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Posted 4 months ago

“Excellent and friendly service and operators.”

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Posted 4 months ago

“Very satisfied”

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Posted 4 months ago

“Recently signed up and transferred to this company from BT,so much cheaper,excellent customer service so far,Have dealt with Nabiela,Byron,Naomi and a couple of others,everyone has been patient,good humoured and most important ironed out my syart up problems,and gently talked me through every step,I am 100% happy so far,long may it continue,thanks to everyonexxx”

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Posted 4 months ago

“Shameez was very helpful in explaining to me about the Sogea 80 service. I have now changed over to this new service thank you for all your help today.”

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Posted 4 months ago

“Mo was very helpful and professional. Thank you very much.”

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Posted 4 months ago

“Hi, fabulous change over from an expensive BT phone package to B on line, all handled smoothly and bonus of saving £75 per month, really good 👍 and highly recommend, just depends on what service you require.”

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Posted 4 months ago

bOnline is rated 4.6 based on 935 reviews