bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.18

4.2 Rating 363 Reviews

80 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.2

Based on 363 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Melissa & Ruona we're very friendly, professional and informative. They answered all my questions and made the process of transferring my business number easy”

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Posted 1 month ago

“Aadam + Sakiena have been great and happy to recommend them”

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Posted 1 month ago

“I recently started using Bonline for my business, and I have to say, I’m really impressed. The setup process was smooth, and the platform itself is intuitive and user-friendly. Managing my business phone system has never been easier! Customer support has been fantastic—responsive, knowledgeable, and always ready to help. The call quality is crystal clear, and the pricing is very reasonable compared to other providers I’ve used in the past. Overall, I highly recommend Bonline for any small business looking for a reliable and efficient phone service.”

Helpful Report

Posted 1 month ago

“Really lovely service with knowledgeable staff. Aadam was very helpful and he walked me through the set up process patiently despite me missing a few scheduled calls.”

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Posted 1 month ago

“Outstanding personal service from Riaz and Melissa, making the process streamlined and easy. You are both an asset to your company. Respect !”

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Posted 1 month ago

“Chelsea and Naseegha were very friendly and informative”

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Posted 1 month ago

“Bonline always has an excellent customer service I spoke to Naseegha Abrahams and I was pleased to speak to such a nice person. She knew what I need and she managed to do it in a very pleasant way. Credits to Bonline. I know is only a call centre but is very important for a customer the person at the other end of the line to have the knowledge to help you. Usually this is not the case with other call centres. Thank you Naseegha.”

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Posted 1 month ago

“Friendly, concise and clear guidance through the whole process”

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Posted 1 month ago

“Good service today”

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Posted 1 month ago

“Melissa was wonderful, calm and absolutely helpful. Great customer service.”

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Posted 1 month ago

“Excellent customer service from b Online! A special thanks to Karabo for making the onboarding process smooth and hassle-free. Truly a great experience!”

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Posted 1 month ago

“The service from Melissa was excellent! Highly recommend.”

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Posted 1 month ago

“Melissa was a Fantastic help!”

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Posted 1 month ago

“Ahqeel Ameer provided a great service. Thank you”

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Posted 1 month ago

“really helpful and talked me through everything giving me an understanding.”

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Posted 1 month ago

“Ahkaal is very patient and knowledgeable”

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Posted 1 month ago

“Abdullah was very helpful very patient and very professional”

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Posted 1 month ago

“Adam was great from the onset with answering my queries, understanding my business and purpose and then making the service relevant. He later went on to onboard me to the platform which I’m surprised how user friendly it is. A great service all round so far”

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Posted 1 month ago

“Ahqeel was really helpful and talked me through everything giving me an understanding.”

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Posted 1 month ago

“Melissa and Thando were absolutely amazing customer service and very patient in answering all our questions. They were extremely thorough and nothing seemed too much.”

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Posted 1 month ago

bOnline is rated 4.2 based on 363 reviews