bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 943 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 943 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful AWFUL company. No communication, everyone tells you different. Worst company I've come across, in my 14 years.”

Helpful Report

Posted 2 months ago

“With the help of Shameez Williams from the Loyalty team and the Bonline team, I got back my old number, and she helped me to solve the issue. She is professional in her task. Thanks. Aafara Ltd.”

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Posted 2 months ago

“Nice and productive and professional. Thanks Melissa Van”

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Posted 2 months ago

“Thank you Shazeem for your help”

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Posted 2 months ago

“Aadam was at the correct pace when answering my queries. Although it felt rushed in some instances.”

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Posted 2 months ago

“The professional Service.”

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Posted 2 months ago

“Very helpful and pleasant lady. Explained everything in detail. Has also managed to give me a good deal. I was happy to renew my contract for another 24 months.”

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Posted 2 months ago

“Good communication skills and friendly.”

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Posted 2 months ago

“GOOD SERVICE”

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Posted 2 months ago

“very happy from services”

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Posted 2 months ago

“Excellent onboarding. Simple, fasr and well explained. Safisfied!”

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Posted 2 months ago

“Shameez was very efficient and explanatory, five star!”

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Posted 2 months ago

“She was polite and courteous and very professional. Extremely satisfied with the service I received today”

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Posted 2 months ago

“Many thanks to Nabiela Phillips for her sales clarity in continuing our Broadband connection for a further 2 years”

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Posted 2 months ago

“fantastic customer service from Aadam. He took me through the setup of the system and the different features. He even sent me some templates to play around with. Great product with a very intuitive system and interface.”

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Posted 2 months ago

“Prompt and friendly service”

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Posted 2 months ago

“Excellent”

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Posted 2 months ago

“great service and good communication skill and understanding”

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Posted 2 months ago

“melissa very good lady she really help me”

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Posted 2 months ago

“Thank you Nabiela Phillips for a great renewal.”

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Posted 2 months ago

bOnline is rated 4.6 based on 943 reviews