bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.65

4.7 Rating 1,028 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.7

Based on 1,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“efficient and courteous”

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Posted 2 months ago

“Very helpful and very knowledgeable offered me a great deal to upgrade my service”

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Posted 2 months ago

“Kam was very helpful good telephone manner”

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Posted 2 months ago

“Great Service as ever”

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Posted 2 months ago

“I recently signed up with Bonline and had a really smooth experience from start to finish. Naseegha and Eesa were both incredibly helpful, professional, and efficient throughout the process. They made everything feel straightforward and stress-free, which I really appreciated. Big thanks to both of them for their support – they truly made the whole experience swift and easy. Highly recommend! – Fatima”

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Posted 2 months ago

“Kamvelihle Dean Masiza is an absolute hero, professional and helpful.”

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Posted 2 months ago

“Ziya (Ziyabonga Ngqengelele) contacted me when my current plan came to an end and helped set up a new 2 year contract for the small charity of which I am a Trustee. Excellent customer service and very professional in renewing my contract. Thank you Ziya and Bonline.”

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Posted 2 months ago

“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”

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Posted 2 months ago

“Ziya Ngqengelele was extremely helpful in reviewing my monthly plan and current activated services enabling me to make some savings for the next 12 months ahead. This is what sets Bonline apart from the competition. Thanks for a job well done and for being transparent and honest. You're building loyalty and a great customer service ethic!”

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Posted 2 months ago

“Thank you Kamvelihle for renewing our broadband contract on favourable terms.”

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Posted 2 months ago

“Lejuan Thomas, Thank you for an amazing experience. You were so helpful and very understanding in tackling my inquiry. Once again, bonline has been amazing, helping me out. I believe that the success of Bonline is that they employ amazing customer service people.”

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Posted 2 months ago

“Excellent customer service from Lejuan today. She took the time to fully explain everything to me and ensured that everything was in place during the call - Thank you Lejuan!”

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Posted 2 months ago

“Excellent customer services was served by Ziya today absolutely fantastic and very professional sorted my issue out and had a solution done within seconds thanks Ziya and Bonline what a fantastic platform, best virtual phone company yet!”

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Posted 2 months ago

“Waseem was very helpful and made signing up and creating an account very easy.”

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Posted 2 months ago

“Brilliant service, thank you so much!!”

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Posted 3 months ago

“Dean sorted my issue quickly & efficiently, making sure he understood completely the reasons for my request. It was a pleasure dealing with such a knowledgeable and pleasant support team. Thank You!”

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Posted 3 months ago

“I was assisted by Lejuan Thomas and she walked me through the whole process, from setup to test call. Really pleasant experience. She was very patient and clear and had my account setup in minutes.”

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Posted 3 months ago

“Very quick and efficient service”

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Posted 3 months ago

“Viya has been very patient and helpful. Thanks for your time. All is working well now.”

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Posted 3 months ago

“very helpful in answering my question and given me a direction as to what to do.”

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Posted 3 months ago

bOnline is rated 4.7 based on 1,028 reviews