bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 935 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful and informative”

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Posted 4 months ago

“Great service”

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Posted 4 months ago

“Chelsea from bOnline Onboarding Team was great today - very clear and concise, helpful with any queries I had and very professional. Followed up immediately with emails as discussed. Very efficient customer service.”

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Posted 4 months ago

“Melissa was amazing recommend her and the company and answered every question asked and helped set up my whole account within minutes thank you”

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Posted 4 months ago

“Melissa was amazing recommend her and the company and answered every question asked and helped set up my whole account within minutes thank you”

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Posted 4 months ago

“Brilliant service! Friendly and efficient Melissa & sakiena were very good at getting good deals, very friendly & helpful!”

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Posted 4 months ago

“Spoke to Ms Celest this morning, it was a confirmation/courtesy call. Went all well, really happy with the customer service team especially Ms Celest.”

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Posted 4 months ago

“Excellent”

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Posted 4 months ago

“Thank you.”

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Posted 4 months ago

“Good Service”

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Posted 4 months ago

“Kamvelihle Dean Masiza was polite, prompt and professinal!”

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Posted 4 months ago

“Terrific customer experience from Melissa & Tattum”

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Posted 4 months ago

“Adam was very informative and helpful, he made the process very simple. Thank you Aadam”

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Posted 4 months ago

“i called in with an issue, which I seem to have every week now, theres always something not working or not doing as it should , but on this occaision Mo took time to understand what the issue was. we opened up any desk and he quickly sorted the problem both at youe end and ours, the whole call took up over 60 minutes but Mo was very helpfull and sorted other issues out so I would say he went above and beyond , hope I can get him to help next time which i know wont be long off”

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Posted 4 months ago

“Great service from Celest Hendricks.”

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Posted 4 months ago

“This maybe a duplicate entry, as I had difficulties sending the previous one. This is my previous input:"I contacted him to finish my association with bOnline because of the poor service I had. He turned everything round completely. I continued instead of severing the association. He did it without any effort and naturally. He is an asset to the organization.”

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Posted 4 months ago

“Byron was very helpful.”

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Posted 4 months ago

“Good Service”

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Posted 4 months ago

“Melissa was very helpful”

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Posted 4 months ago

“Very straightforward process just renewed my contract. Celest was very helpful. Phone line very good and reliable you can sign up with confidence.”

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Posted 4 months ago

bOnline is rated 4.6 based on 935 reviews