bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.58

4.6 Rating 759 Reviews

90 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 759 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Write Your review

Tell us how bOnline made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Naseegha Very Good”

Helpful Report

Posted 4 months ago

“Thank you for your help today Melissa and Ruona. Clear communication. Simple setup with broadband and voip bundle.”

Helpful Report

Posted 4 months ago

“Muhammad Ahqeel Ameer assisted us with the onboarding today. He made it really easy and simple and easy to understand.”

Helpful Report

Posted 4 months ago

“Patient and detailed technical user guide of the service, and benefits of the service.”

Helpful Report

Posted 4 months ago

“great service”

Helpful Report

Posted 4 months ago

“Excellent service from Melissa. Thank you”

Helpful Report

Posted 4 months ago

“I was great experience with Adam great customer service and great service”

Helpful Report

Posted 4 months ago

“Mel and Rulna Help me today. Great help and pleasant to deal with.”

Helpful Report

Posted 4 months ago

“Good Service on onboarding”

Helpful Report

Posted 4 months ago

“Very quick and easy service provided”

Helpful Report

Posted 4 months ago

“I dealt with Dom and Aadam in onboarding today. It couldn't have been easier. A quick chat to ascertain my needs and they did the rest. Thank you.”

Helpful Report

Posted 4 months ago

“Very good customer service”

Helpful Report

Posted 4 months ago

“Great helpful”

Helpful Report

Posted 4 months ago

“Musadick and Melissa were very helpful to setup the account thanks.”

Helpful Report

Posted 4 months ago

“Hi Ahqeel Ameer, talked me through the on boarding of the system. He explained everything clearly and it was a simple routine to download and install the apps to get the system running. Everything looks ok, we made a test call in and out, all seems good and easy to use. Many thanks”

Helpful Report

Posted 4 months ago

“Today I dealt with two wonderful staff members at bOnline. First, Ms Latoya who did the signing up for me and Ms Naseegha Abrahams who did verification and onboarding of my connection. They helped me through out the session with the bOnline connection successfully.”

Helpful Report

Posted 4 months ago

“The service provided by Ahqeel was amazing he was very patience with helping me get everything set up. The process was easy and smooth.”

Helpful Report

Posted 4 months ago

“Assisted by Abdul and Melissa. Everything has been great.”

Helpful Report

Posted 4 months ago

“I enquired about a new internet connection and VOIP, requiring installation of a new line. Easy to get through. Melissa was friendly and professional - and explained all the options really well. I have spoken to several firms about this (including Zen and EE) but they were not able to help. I don't often give five-star reviews, but Melissa definitely deserves it!!”

Helpful Report

Posted 4 months ago

“Very Helpful”

Helpful Report

Posted 4 months ago

bOnline is rated 4.6 based on 759 reviews