bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.65

4.7 Rating 1,030 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.7

Based on 1,030 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good and efficient”

Helpful Report

Posted 1 year ago

“Byron was competent and provided friendly service.”

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Posted 1 year ago

“Really great welcome from Sakiena and Melissa for us today! We are a small start up and needed a landline at fair price, we have compared all differents companies in the uk and by far B-online is the one we have chosen for their kindness, customers service and good deals. Again thank you to Sakiena for being so nice on the phone, you cracked the deal!! Thank you also to Melissa for explaining everything so clearly! Looking forward to start Vincent D”

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Posted 1 year ago

“loved it - great service from both Melissa and Ryan Ryan was tenacious and Melissa was just lovely”

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Posted 1 year ago

“Shameez was really helpful, polite and efficient. Thank you”

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Posted 1 year ago

“Good Service Received”

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Posted 1 year ago

“mo was very thorough and patient”

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Posted 1 year ago

“Really happy with the service, very professional and understanding.”

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Posted 1 year ago

“Very patient and professional manner.Dealt with my issue with courtesy and customer care”

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Posted 1 year ago

“Lovely and very helpful team Thank u Melissa & Ruona.”

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Posted 1 year ago

“Moe has helped me very quickly and efficiently. He is professional and knows what he was doing. I am very happy.”

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Posted 1 year ago

“Spoke to Ruona and Melissa and was very happy with the assistance”

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Posted 1 year ago

“Called up and got through to Mo, as I needed another phone adding to our system. He was very helpful polite and extremely knowledgeable. He sorted my request out quickly and efficiently. Thank you Mo!”

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Posted 1 year ago

“Shameez was patient, and very knowledgeable about the services. Thanks”

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Posted 1 year ago

“Good service today”

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Posted 1 year ago

“Very nice service”

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Posted 1 year ago

“The staff at Bonline have been very helpful and were very easy to talk to. It is so nice to be able to talk to real people who can explain all the steps involved. I cannot thank Melissa and Ryan enough for all their time and support in getting the right services for us and have made the onboarding process really simple. I was nervous about porting our current telephone number but there have been there every step of the way. I cannot recommend them enough. Thank you.”

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Posted 1 year ago

“I really like the service that bOnline provide. It's not always perfect and can sometimes take a few attempts to get the answer to my question, but they're still far easier to talk to than any of the other providers that I've been with. They're also much more eager to resolve issues and make me happy.”

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Posted 1 year ago

“Chelsea did a great of of getting me up to speed with the portal and apps as well as testing the configuration. Great stuff!”

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Posted 1 year ago

“I had an amazing experience with Naseegha, her help was top-notch, super understanding, and incredibly supportive. She was so patient, taking the time to really get my questions and address them professionally. Couldn’t ask for better service”

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Posted 1 year ago

bOnline is rated 4.7 based on 1,030 reviews