bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.58

4.6 Rating 759 Reviews

90 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 759 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding personal service from Riaz and Melissa, making the process streamlined and easy. You are both an asset to your company. Respect !”

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Posted 4 months ago

“Chelsea and Naseegha were very friendly and informative”

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Posted 4 months ago

“Bonline always has an excellent customer service I spoke to Naseegha Abrahams and I was pleased to speak to such a nice person. She knew what I need and she managed to do it in a very pleasant way. Credits to Bonline. I know is only a call centre but is very important for a customer the person at the other end of the line to have the knowledge to help you. Usually this is not the case with other call centres. Thank you Naseegha.”

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Posted 4 months ago

“Friendly, concise and clear guidance through the whole process”

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Posted 4 months ago

“Good service today”

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Posted 4 months ago

“Melissa was wonderful, calm and absolutely helpful. Great customer service.”

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Posted 4 months ago

“Excellent customer service from b Online! A special thanks to Karabo for making the onboarding process smooth and hassle-free. Truly a great experience!”

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Posted 4 months ago

“The service from Melissa was excellent! Highly recommend.”

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Posted 4 months ago

“Melissa was a Fantastic help!”

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Posted 4 months ago

“Ahqeel Ameer provided a great service. Thank you”

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Posted 4 months ago

“really helpful and talked me through everything giving me an understanding.”

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Posted 4 months ago

“Ahkaal is very patient and knowledgeable”

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Posted 4 months ago

“Abdullah was very helpful very patient and very professional”

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Posted 4 months ago

“Adam was great from the onset with answering my queries, understanding my business and purpose and then making the service relevant. He later went on to onboard me to the platform which I’m surprised how user friendly it is. A great service all round so far”

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Posted 4 months ago

“Ahqeel was really helpful and talked me through everything giving me an understanding.”

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Posted 4 months ago

“Melissa and Thando were absolutely amazing customer service and very patient in answering all our questions. They were extremely thorough and nothing seemed too much.”

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Posted 4 months ago

“The service provided by Musadick and Karabo was amazing. Karabo was very patience with helping me get everything set up. The process was easy and smooth.”

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Posted 4 months ago

“Thank you to Katabo and Zoe for assisting me in make a contract for the landline of my business.”

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Posted 4 months ago

“Excellent customer service from Melissa and Keagan. both were helpful and very polite. They are a credit to your company.”

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Posted 4 months ago

“Excellent service from Ruona and Aadam! Everything was well explained, and they made the experience smooth and hassle-free. Highly recommend!”

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Posted 4 months ago

bOnline is rated 4.6 based on 759 reviews