bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.58

4.6 Rating 755 Reviews

90 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 755 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aadam was very helpful and informative”

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Posted 2 months ago

“Abdullah helped me with on boarding. He was really helpful throughout the process.”

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Posted 2 months ago

“Great service, couldn’t have asked for better. Definitely recommend.”

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Posted 2 months ago

“Excellent service from Shameez, very helpful.”

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Posted 2 months ago

“great and well done. helpfull”

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Posted 2 months ago

“very helpful and patient”

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Posted 2 months ago

“Chelsea has been amazing thank you”

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Posted 2 months ago

“Shame could not have been more helpful. Thank you!”

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Posted 2 months ago

“Very helpful”

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Posted 2 months ago

“Great customer service, easy transfer of accounts.”

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Posted 2 months ago

“I use bOnline because it is easy to use, and the team are both efficient and friendly. I have just had a further line added, and as before, the process was straight forward, and done in just a few minutes with help from Shameez and the team. Thank you for all your help and support.”

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Posted 2 months ago

“Aadam has been very helpful with adding services to my account. Many thanks Del Davies EposIT”

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Posted 2 months ago

“Great service and pleasant to speak to Naseegha”

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Posted 2 months ago

“Very good service”

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Posted 2 months ago

“very good”

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Posted 2 months ago

“Super efficient and professional service. Thank you! It feels like bOnline listen to their customers unlike my last telecom provider.”

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Posted 2 months ago

“Chelsea Turned a Frustrating Task into a Breeze—Here’s Why She Deserves 5 Stars If you’re like me, you've probably had your fair share of customer service experiences that left you more drained than helped. But every now and then, someone like Chelsea comes along—and changes the game. From the very first moment, Chelsea didn’t just "assist" me—she took ownership. She made the process feel effortless, like I had a backstage pass to VIP support. She was warm, lightning-fast, and surprisingly sharp. Every question I had? Handled. Every concern? Resolved. But here’s the kicker: She did it all with a smile you could feel through the screen. That rare kind of energy that makes you want to come back—not because you have to, but because you want to. So yes, I’m giving Chelsea 5 stars. But if there were a 6th, I’d click that too. Well done, Chelsea. Keep turning everyday service into something unforgettable. — Gaston Dering”

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Posted 2 months ago

“Very patient!”

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Posted 2 months ago

“Chelsea was very helpful and patient Answered all my questions Very good service”

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Posted 2 months ago

“Chelsea was very helpful and patient Answered all my questions Very good service”

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Posted 2 months ago

bOnline is rated 4.6 based on 755 reviews