bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 1,042 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 1,042 reviews

Customer Service
Communication Channels	Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Miss Nabiela Assisted me very well and resolved my issue very well.”

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Posted 1 year ago

“I have just had a call with Lejuan who gave me excellent service and very quickly solved my problem”

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Posted 1 year ago

“Extremely patient and clear help provided to migrate to a new service.”

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Posted 1 year ago

“Really helpful, friends, easy to set up. Would recommend. Chelsea talked me though everything and I'm now ready to go!”

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Posted 1 year ago

“Lejuan was professional and very helpful. Her accent is very clear and she explained the new system very clearly. She had a very pleasant manner. Lejuan was a pleasure to deal with. Many thanks to her.”

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Posted 1 year ago

“Super helpful and efficient”

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Posted 1 year ago

“Very helpful and am waiting the confirmation whether you can provide me the service which am requesting because it seems you have to check whether BT has the fibre system.”

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Posted 1 year ago

“Lejuan was very helpful and so was every body else. if there was one thing that prompted me to try bonline even though the app was not available in saudi nor in Sri Lanka, it was the amazing customer service. let's just hope that it works once I'm back in saudi. thank you bonline team!!!”

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Posted 1 year ago

“Celest Hendricks understood my question, made sure to check the most suitable solution and costs for me and provided a helpful breakdown of how best it could work.”

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Posted 1 year ago

“Lejuan was very helpful, knowledgeable and courteous. Thank you”

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Posted 1 year ago

“Melissa was fantastic!!! All sorted in a few minutes, and up and running again better than before - thank you Melissa, you were so helpful!!!”

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Posted 1 year ago

“Both Melissa and Caitlin were especially helpful, professional and a pleasure to speak to.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Very helpful and got the issue sorted .”

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Posted 1 year ago

“Spoke to Chelsea ref upgrade on phones she was very helpful and polite and i feel a very good deal for my company.I have dealt with b online for over ten years always found them helpful and sort out your problem.”

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Posted 1 year ago

“Another great experience as a returning customer. Mrs. Shameez Williams was extremely helpful, professional and answered all questions I had very clearly and resolved my query very quickly giving space to breath. I have returned to Bonline from another provider and have realised my first instinct about Online in 2021 is still same in 2025 with thier professionalism and easy to use system I have 2 business accounts set up with Bonline for 2 different businesses Thank to you Shameez Williams.”

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Posted 1 year ago

“Thanks for many years of good service and to Shameez for helping me with my new deal.”

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Posted 1 year ago

“Knowledgeable and understandable of my situation”

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Posted 1 year ago

“She did an excellent job”

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Posted 1 year ago

“I am quite satisfied with the service I have received.”

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Posted 1 year ago

bOnline is rated 4.6 based on 1,042 reviews