bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 935 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Upgrade to 3.0 successfully!”

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Posted 6 months ago

“She was excellent”

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Posted 6 months ago

“Lejuan was very helpful and explained everything very well with the transition to the digital service. I have always been impressed with how Bonline conducts its business and I am happy to be a customer of theirs.”

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Posted 6 months ago

“Very helpful—explained each step clearly and thoroughly, resolving all my doubts. Overall, a great experience!”

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Posted 6 months ago

“Byron was very efficient and he's expertise in the matter. Got me up and running in no time.”

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Posted 6 months ago

“Excellent customer service provided by Melissa & Ruona.. Thanks both!”

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Posted 6 months ago

“All the staff at Bonline are excellent and helpful. When i had an issue with my Wifi they did all they could to help me. Byron in particular was excellent and even called me back to check the openreach engineer was with me. 5 start from me.”

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Posted 6 months ago

“Brilliant service, A*”

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Posted 6 months ago

“The onboarding with bOnline was super smooth. Both Ruona and Aadam were concise and efficient.”

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Posted 6 months ago

“Very good service”

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Posted 6 months ago

“BOnline is friendly family.They are helping people.fantastic service.”

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Posted 6 months ago

“Good services”

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Posted 6 months ago

“Byron was extremely helpful, thank you.”

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Posted 6 months ago

“Aadam was really helpfull.”

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Posted 6 months ago

“Aadam is a very good in customer services.”

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Posted 6 months ago

“Amazing customer service today”

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Posted 6 months ago

“Thomas was great and helpful”

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Posted 6 months ago

“Excellent customer service from Adam Basha”

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Posted 6 months ago

“Aadam Basha”

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Posted 6 months ago

“Abdul was really helpful, we've been with Bonline for about 2 Years and have just decided to migrate our FTTP service over to them. Abdul explained everything very clearly and we'll be making a significant saving.”

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Posted 6 months ago

bOnline is rated 4.6 based on 935 reviews