bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.57

4.6 Rating 734 Reviews

90 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 734 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Celest Hendricks understood my question, made sure to check the most suitable solution and costs for me and provided a helpful breakdown of how best it could work.”

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Posted 2 weeks ago

“Lejuan was very helpful, knowledgeable and courteous. Thank you”

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Posted 2 weeks ago

“Melissa was fantastic!!! All sorted in a few minutes, and up and running again better than before - thank you Melissa, you were so helpful!!!”

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Posted 2 weeks ago

“Both Melissa and Caitlin were especially helpful, professional and a pleasure to speak to.”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“Very helpful and got the issue sorted .”

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Posted 2 weeks ago

“Spoke to Chelsea ref upgrade on phones she was very helpful and polite and i feel a very good deal for my company.I have dealt with b online for over ten years always found them helpful and sort out your problem.”

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Posted 2 weeks ago

“Another great experience as a returning customer. Mrs. Shameez Williams was extremely helpful, professional and answered all questions I had very clearly and resolved my query very quickly giving space to breath. I have returned to Bonline from another provider and have realised my first instinct about Online in 2021 is still same in 2025 with thier professionalism and easy to use system I have 2 business accounts set up with Bonline for 2 different businesses Thank to you Shameez Williams.”

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Posted 2 weeks ago

“Thanks for many years of good service and to Shameez for helping me with my new deal.”

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Posted 2 weeks ago

“Knowledgeable and understandable of my situation”

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Posted 2 weeks ago

“She did an excellent job”

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Posted 2 weeks ago

“I am quite satisfied with the service I have received.”

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Posted 2 weeks ago

“She’s really good and helpful Thank you”

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Posted 2 weeks ago

“got my problem sorted out within 30min, Thank you. Regards shan”

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Posted 2 weeks ago

“Shameez was very helpful and proactive from start until the setup. She always reply to my emails and calls me to discuss the options when required. I am very happy with the service and thats why I gave them my second order recently. I thank Shameez for all the good work and support. keep it up.”

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Posted 2 weeks ago

“Great Service. Very happy”

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Posted 2 weeks ago

“Just subscribed the service. Test phone quality is great. Both Ryan & Karabo very helpful and manage to get me a nice deal. Karabo just done the training and it was in a nice pace. Application dashboard is user friendly and self explanatory. Recommended”

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Posted 2 weeks ago

“Outstanding service today.”

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Posted 2 weeks ago

“Very friendly. Guided through upgrade by Mo.”

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Posted 2 weeks ago

“She was awesome and understanding”

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Posted 2 weeks ago

bOnline is rated 4.6 based on 734 reviews