bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 1,042 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 1,042 reviews

Customer Service
Communication Channels	Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“customer service”

Helpful Report

Posted 6 months ago

“Melissa was fantastic and helpful. Thank you.”

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Posted 6 months ago

“Thank you Kamvelihle Dean Masiza, very helpful with my quirky and updated my contract with ease.”

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Posted 6 months ago

“Ziyabonga was very professional, patient, knowledgeable and quite helpful.”

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Posted 6 months ago

“Kanske was an excellent person to work with there was no hard sell just a very service”

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Posted 6 months ago

“Dean talked me through changing my bOnline service to full fibre to the property. Retaining existing phone number 01983863761 and assured me that I would still have call diversion and call display.”

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Posted 6 months ago

“Good and helpful service”

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Posted 6 months ago

“I never received my handset from you guys 😢😟😣😡”

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Posted 6 months ago

“Really helpful staff I asked about a query I had and Ziyabonga walked me thru step by step, she was more than happy to help and lovely to speak to in general :)”

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Posted 6 months ago

“Super helpful and friendly. Took me through the options with great explanation.”

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Posted 6 months ago

“great help”

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Posted 6 months ago

“Nabiela was great today, informative and repeated information I wasn’t clear on. Still disappointed on the outlay to upgrade for the compulsory compliance for the fibre optic link, but pleased how Bonline handled it”

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Posted 6 months ago

“Very good experience using BOnline, I needed to upgrade my plan and Kamvelihle Dean Masiza was extremely helpful and walked me through the new product and terms. Thank you”

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Posted 6 months ago

“Thank you for all your help Kam, sorted out my issues quick and fast, appreciate it”

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Posted 6 months ago

“My problem was resolved and a solution provided”

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Posted 6 months ago

“Melissa Van Rensburg was extremely helpful with everything and is a real credit to your business.”

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Posted 6 months ago

“My query was well attended to, and the adviser was friendly, patience and excellent.”

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Posted 6 months ago

“very attentive with my concern. kudos!”

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Posted 6 months ago

“Very helpful, polite and patient, explained everything.”

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Posted 7 months ago

“Chelsea was very very helpful and super patient. Can’t thank her enough for her helping me set up my account Thanks again”

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Posted 7 months ago

bOnline is rated 4.6 based on 1,042 reviews