bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.44

4.4 Rating 544 Reviews

86 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.4

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent help and support from Shameez to resolve billing and contract issue, thank you”

Helpful Report

Posted 1 week ago

“very good service from Celest Hendricks. :)”

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Posted 1 week ago

“Chelsea was great setting up today - thank you for your patience and expertise!”

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Posted 1 week ago

“Lejuan was very helpful and patience with me explaining to me about the upgrade of Bonline. I can not express how helpful she was and understanding about my concerns with the upgrade as the they quoted up to 80mbps, as my current performance with Bonline online from the last upgrade only showed a small significant (in the low 20's) which I wasn't happy with. Lejuan was patience and cover all the areas, but didn't go ahead with the upgrade as I wasn't confident with Bonline, I have been a loyal Bonline customer for 9 years. I was very satisfied with Lejuan communication and help.”

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Posted 1 week ago

“very happy indeed”

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Posted 1 week ago

“You could not charge for boosters as all the other provider do not charge.”

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Posted 2 weeks ago

“Very polite and efficient, understood my requirements and provided a clear idea of costs.”

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Posted 2 weeks ago

“Easy and quick to renew contract with Celest. Much appreciated”

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Posted 2 weeks ago

“i been great talking to Melissa & Waseem such a great customer service”

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Posted 2 weeks ago

“Very helpful.”

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Posted 2 weeks ago

“Good service.”

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Posted 2 weeks ago

“Great onboarding with Melissa really great support wouldn’t pick anyone else.”

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Posted 2 weeks ago

“Thank you for your straight forward help.”

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Posted 2 weeks ago

“Keagan Liberty was extremely professional. Keagan resolved an issue effectively and quickly. I have enjoyed working with him. I have successfully managed to upgrade my account and keep with bOnline for 12 months. Thank you for your service!”

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Posted 2 weeks ago

“Professional and helpful”

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Posted 2 weeks ago

“thanks chelsea for assisting me with VOIP appreciate it.”

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Posted 2 weeks ago

“Brilliant.”

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Posted 2 weeks ago

“Perfect service and solution. Thank you Celest Hendricks.”

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Posted 2 weeks ago

“Excellent customer service,. She is very patient and helpful. She was willing to provided the best interest for her customers. She is a great asset to the company.”

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Posted 2 weeks ago

“Very good customer service gr Adam”

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Posted 2 weeks ago

bOnline is rated 4.4 based on 544 reviews