bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.65

4.7 Rating 1,030 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.7

Based on 1,030 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service! Friendly and efficient Melissa & sakiena were very good at getting good deals, very friendly & helpful!”

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Posted 10 months ago

“Spoke to Ms Celest this morning, it was a confirmation/courtesy call. Went all well, really happy with the customer service team especially Ms Celest.”

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Posted 10 months ago

“Excellent”

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Posted 10 months ago

“Thank you.”

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Posted 10 months ago

“Good Service”

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Posted 10 months ago

“Kamvelihle Dean Masiza was polite, prompt and professinal!”

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Posted 10 months ago

“Terrific customer experience from Melissa & Tattum”

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Posted 10 months ago

“Adam was very informative and helpful, he made the process very simple. Thank you Aadam”

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Posted 10 months ago

“i called in with an issue, which I seem to have every week now, theres always something not working or not doing as it should , but on this occaision Mo took time to understand what the issue was. we opened up any desk and he quickly sorted the problem both at youe end and ours, the whole call took up over 60 minutes but Mo was very helpfull and sorted other issues out so I would say he went above and beyond , hope I can get him to help next time which i know wont be long off”

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Posted 10 months ago

“Great service from Celest Hendricks.”

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Posted 10 months ago

“This maybe a duplicate entry, as I had difficulties sending the previous one. This is my previous input:"I contacted him to finish my association with bOnline because of the poor service I had. He turned everything round completely. I continued instead of severing the association. He did it without any effort and naturally. He is an asset to the organization.”

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Posted 11 months ago

“Byron was very helpful.”

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Posted 11 months ago

“Good Service”

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Posted 11 months ago

“Melissa was very helpful”

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Posted 11 months ago

“Very straightforward process just renewed my contract. Celest was very helpful. Phone line very good and reliable you can sign up with confidence.”

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Posted 11 months ago

“amazing service”

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Posted 11 months ago

“The service is perfect for our organisations needs. I recently received a call from Nabiela Phillips who was so pleasant and helful, she managed to get me an even better package tailored to our evolving work practices.”

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Posted 11 months ago

“Thanks Byron”

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Posted 11 months ago

“Byron very happy with the service by technician.”

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Posted 11 months ago

“Nabila was very friendly and spoke clearly for me to understand the reason of her call. She kept it to the point and supported to renew our subscription. Thank you.”

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Posted 11 months ago

bOnline is rated 4.7 based on 1,030 reviews