bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.57

4.6 Rating 744 Reviews

90 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 744 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Service”

Helpful Report

Posted 2 months ago

“Very helpful onboarding session on how to use the various features that come with Bonline.”

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Posted 2 months ago

“Celest was Excellent, and very helpfull”

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Posted 2 months ago

“Very good service”

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Posted 2 months ago

“phoned bonline today service i got was fantastic from answering the phone to finishing the call well done”

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Posted 2 months ago

“Very happy”

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Posted 2 months ago

“Good communication”

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Posted 2 months ago

“Spoke to Abdullah in tech support, very helpful. Recommended.”

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Posted 2 months ago

“She was great and very helpful.”

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Posted 2 months ago

“Excellent help and support from Shameez to resolve billing and contract issue, thank you”

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Posted 2 months ago

“very good service from Celest Hendricks. :)”

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Posted 2 months ago

“Chelsea was great setting up today - thank you for your patience and expertise!”

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Posted 2 months ago

“Lejuan was very helpful and patience with me explaining to me about the upgrade of Bonline. I can not express how helpful she was and understanding about my concerns with the upgrade as the they quoted up to 80mbps, as my current performance with Bonline online from the last upgrade only showed a small significant (in the low 20's) which I wasn't happy with. Lejuan was patience and cover all the areas, but didn't go ahead with the upgrade as I wasn't confident with Bonline, I have been a loyal Bonline customer for 9 years. I was very satisfied with Lejuan communication and help.”

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Posted 2 months ago

“very happy indeed”

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Posted 2 months ago

“You could not charge for boosters as all the other provider do not charge.”

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Posted 2 months ago

“Very polite and efficient, understood my requirements and provided a clear idea of costs.”

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Posted 2 months ago

“Easy and quick to renew contract with Celest. Much appreciated”

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Posted 2 months ago

“i been great talking to Melissa & Waseem such a great customer service”

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Posted 2 months ago

“Very helpful.”

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Posted 2 months ago

“Great onboarding with Melissa really great support wouldn’t pick anyone else.”

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Posted 2 months ago

bOnline is rated 4.6 based on 744 reviews