bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 1,041 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 1,041 reviews

Customer Service
Communication Channels	Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service from Abdullah”

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Posted 1 year ago

“Lejuan was understanding and very helpful. She make a lot of efforts to deliver exactly what I wanted and she effectively activated it. 5 stars!!!”

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Posted 1 year ago

“Abdul, was professional in his approach towards my call, he managed to offer me a discounted internet package, even though the offer had expired. This shows good customer loyalty”

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Posted 1 year ago

“Nabila Phillips has been very professional and accomplished. Thank you”

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Posted 1 year ago

“Really helpful and informative”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Chelsea from bOnline Onboarding Team was great today - very clear and concise, helpful with any queries I had and very professional. Followed up immediately with emails as discussed. Very efficient customer service.”

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Posted 1 year ago

“Melissa was amazing recommend her and the company and answered every question asked and helped set up my whole account within minutes thank you”

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Posted 1 year ago

“Melissa was amazing recommend her and the company and answered every question asked and helped set up my whole account within minutes thank you”

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Posted 1 year ago

“Brilliant service! Friendly and efficient Melissa & sakiena were very good at getting good deals, very friendly & helpful!”

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Posted 1 year ago

“Spoke to Ms Celest this morning, it was a confirmation/courtesy call. Went all well, really happy with the customer service team especially Ms Celest.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Thank you.”

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Posted 1 year ago

“Good Service”

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Posted 1 year ago

“Kamvelihle Dean Masiza was polite, prompt and professinal!”

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Posted 1 year ago

“Terrific customer experience from Melissa & Tattum”

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Posted 1 year ago

“Adam was very informative and helpful, he made the process very simple. Thank you Aadam”

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Posted 1 year ago

“i called in with an issue, which I seem to have every week now, theres always something not working or not doing as it should , but on this occaision Mo took time to understand what the issue was. we opened up any desk and he quickly sorted the problem both at youe end and ours, the whole call took up over 60 minutes but Mo was very helpfull and sorted other issues out so I would say he went above and beyond , hope I can get him to help next time which i know wont be long off”

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Posted 1 year ago

“Great service from Celest Hendricks.”

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Posted 1 year ago

“This maybe a duplicate entry, as I had difficulties sending the previous one. This is my previous input:"I contacted him to finish my association with bOnline because of the poor service I had. He turned everything round completely. I continued instead of severing the association. He did it without any effort and naturally. He is an asset to the organization.”

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Posted 1 year ago

bOnline is rated 4.6 based on 1,041 reviews