bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.58

4.6 Rating 751 Reviews

90 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 751 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Service today”

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Posted 1 month ago

“Good and efficient”

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Posted 1 month ago

“Byron was competent and provided friendly service.”

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Posted 1 month ago

“Really great welcome from Sakiena and Melissa for us today! We are a small start up and needed a landline at fair price, we have compared all differents companies in the uk and by far B-online is the one we have chosen for their kindness, customers service and good deals. Again thank you to Sakiena for being so nice on the phone, you cracked the deal!! Thank you also to Melissa for explaining everything so clearly! Looking forward to start Vincent D”

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Posted 1 month ago

“loved it - great service from both Melissa and Ryan Ryan was tenacious and Melissa was just lovely”

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Posted 1 month ago

“Shameez was really helpful, polite and efficient. Thank you”

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Posted 1 month ago

“Good Service Received”

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Posted 1 month ago

“mo was very thorough and patient”

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Posted 1 month ago

“Really happy with the service, very professional and understanding.”

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Posted 1 month ago

“Very patient and professional manner.Dealt with my issue with courtesy and customer care”

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Posted 1 month ago

“Lovely and very helpful team Thank u Melissa & Ruona.”

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Posted 1 month ago

“Moe has helped me very quickly and efficiently. He is professional and knows what he was doing. I am very happy.”

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Posted 1 month ago

“Spoke to Ruona and Melissa and was very happy with the assistance”

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Posted 1 month ago

“Called up and got through to Mo, as I needed another phone adding to our system. He was very helpful polite and extremely knowledgeable. He sorted my request out quickly and efficiently. Thank you Mo!”

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Posted 1 month ago

“Shameez was patient, and very knowledgeable about the services. Thanks”

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Posted 1 month ago

“Good service today”

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Posted 1 month ago

“Very nice service”

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Posted 1 month ago

“The staff at Bonline have been very helpful and were very easy to talk to. It is so nice to be able to talk to real people who can explain all the steps involved. I cannot thank Melissa and Ryan enough for all their time and support in getting the right services for us and have made the onboarding process really simple. I was nervous about porting our current telephone number but there have been there every step of the way. I cannot recommend them enough. Thank you.”

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Posted 1 month ago

“I really like the service that bOnline provide. It's not always perfect and can sometimes take a few attempts to get the answer to my question, but they're still far easier to talk to than any of the other providers that I've been with. They're also much more eager to resolve issues and make me happy.”

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Posted 1 month ago

“Chelsea did a great of of getting me up to speed with the portal and apps as well as testing the configuration. Great stuff!”

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Posted 1 month ago

bOnline is rated 4.6 based on 751 reviews