Bon Accord Life Reviews

4.57 Rating 237 Reviews
90% of reviewers recommend Bon Accord Life

About Bon Accord Life: Independent Insurance Broker offering whole of market comparisons for Life Insurance, Income Protection, Accident Protection, Over 50s Life Insurance and Private Medical Insurance.

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels
Telephone, Email
queries resolved in
Under an hour
"Easy to set up with nothing complicated"
Posted 2 days ago
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"Excellent service all round"
Posted 1 week ago
"I had a very nice chat with a guy who had experience of some of the problems I have. I was able to buy a life insurance policy that fitted neatly into my budget with excellent benefits should anything happen to me. I’m really glad I took out the cover, especially when other providers wanted more than four times as much in monthly premiums as Bon Accord Life. I can’t thank you guys enough!"
Posted 1 week ago
"We had changed address and wanted to let my life policy people know so my wife called Bon Accord Life thinking that was the right number but it wasn't, however a lovely lady called Helen help my wife like you wouldn't believe. She went way beyond her duties and helped my wife get the number she needed and also put her through to the company we needed, we didn't know that the company we were with had changed their name so my wife found it difficult to find them but thanks to Helen we got it sorted, so a huge thank you to Bon Accord but a massive thank you to Helen. 5 star all the way."
Posted 3 weeks ago
"Speaking to Scott Richie, concerning my life Insurance, was a breath of fresh air. It was extremely easy to follow the thread in our conversation. The end result was the perfect tailored insurance for my needs. I was not pressured into a purchase, which was apparent through our conversation. Scott was joy to deal with and as I needed content insurance, transferred me to Neil. This gentleman was able to find me content insurance at the right price, without any pressure to purchase. This company and their 2 agents I have dealt with today, have taken a weight of my mind , and are a credit to the company they work for."
Posted 3 weeks ago
"Naomi Reynolds was excellent. She answered all my questions, was easy to talk to without applying any pressure. She was easy to talk to and made the decision easy."
Posted 1 month ago
Dear Robert Chaytor - Thank you for your excellent review of Naomi's service - we have passed this on and she was delighted to hear this from you. If we can help you with anything else please contact us on 01786477800 or email Thanks, Bon Accord Life.
Posted 1 month ago
"I found Bon Accord knowledgeable and extremely helpful. I had an excellent transaction with them. You must"
Posted 1 month ago
"They provided a really professional service with speedy confirmation of items agreed to be fully recommended"
Posted 1 month ago
"Very good service thank you"
Posted 1 month ago
"Lynn D, customer service was excellent and kept me informed of the life assurance policy that was best tailored to my requirements. She was very polite and went out of her way to get all the correct information that I had asked for. Lynn is a credit to ur company at Bob Accord. Thank u"
Posted 2 months ago
"Hayley and the team were extremely helpful and patient while searching for the best level of cover to suit my needs. Excellent service"
Posted 3 months ago
"Excellent customer service by a lovely patient lady who took the time to explain any queries."
Posted 3 months ago
"Everything was explained very well and Gary and Lynn gave good customer service. No complaints at all"
Posted 4 months ago
"Very pleased with my Aig life policy. Excellent customer service provided by Lynn. She kept me updated throughout the process and was extremely professional."
Posted 4 months ago
"Gary helped me with protection on my recent mortgage, very helpful and no bother at all, also helped me set up a MetLife plan which I had never heard of till I spoke to Gary."
Posted 5 months ago
"Excellent service by Lynn, who made everything clear to me and got me set up with no problems. Thank you!"
Posted 5 months ago
"Excellent service & very helpful & accommodating staff Thanks Lynn for all your assistance & guidance in setting up the policy for my Mum Also Katie thanks for your assistance"
Posted 5 months ago
"Thank you Lynn for all the work you have done for me i do appreciate every thing you have done for me. I am very grateful to the company you all work in."
Posted 5 months ago
"Spoke to Sean McLean who was very helpful with Life Insurance and Income Protection. He was patient explaining clearly and answering all my questions. Highly recommend and have passed information onto colleagues. Brilliant service."
Posted 6 months ago
Bon Accord Life is rated 4.57 based on 237 reviews

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